Jobs
>
Phoenix

    Special Products Supervisor - Phoenix, United States - Valon

    Valon
    Valon Phoenix, United States

    3 weeks ago

    Default job background
    Full time
    Description

    About the Company

    Valon's mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We're creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one's mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.


    Special Products & Loans at Valon

    Valon's Special Products Team is responsible for managing core business processes for SCRA-protected loans, MERS, ARMs, successors in interest, co-ops, assumptions, and partial release requests. We are a team of creative individuals who approach servicing challenges with an innovative mindset. We aim to help homeowners resolve special servicing needs while providing a first-class experience with Valon, all from behind the scenes.

    About the role

    As a Special Products Supervisor, you will be responsible for managing the day-to-day operational aspects of the Special Products team to ensure processes are completed within compliance, department SLA, and provide outstanding service to our clients and borrowers. You will partner with the Special Products Department Manager to document procedures, identify process gaps, and provide domain knowledge and expertise.

    Responsibilities

    • Plan, direct, and organize workflow for the special products team to ensure the most efficient use of resources and required SLAs are met.
    • Resolve complex problems, issues, or questions to ensure customer satisfaction and maintain productive cross-functional working relationships.
    • Review special products' job functions and make suggestions for streamlining functions, improving efficiency, and increasing the accuracy and quality of work.
    • Oversee, review, and assist with all special product functions including, but not limited to: SCRA-protected loans, MERS, ARMs, successors in interest, co-ops, assumptions, and partial release requests.
    • Perform loan maintenance as needed, ensuring changes are authorized prior to input and correctly applied in the servicing system.
    • Monitor all ARM loans to ensure timely and accurate payment change notifications.
    • Keep senior leadership informed of changes/issues affecting team and overall operations
    • Manage team metrics; establish and monitor team performance and quality through productivity models and business line testing.
    • Provide direct reports with proper tools and resources to execute their assigned functions and develop skills of staff through goal-setting, coaching, delegation, training, and performance management.
    • Maintain proficient knowledge of, and ensure special products servicing activities are performed in compliance with, all investor, state, and federal servicing laws and regulations applicable to areas of responsibility.
    • Other duties as assigned.

    Ideal Background

    • Bachelor's degree preferred

    Minimum Qualifications

    • 2+ years of special servicing experience
    • 1+ years experience in people management
    • Must be comfortable working in a startup environment
    • Experience creating and developing new policy
    • Excellent attention to detail and time management abilities
    • Ability to multi-task and manage time effectively to meet deadlines

    Benefits

    • Compensation: competitive salary and partake in our performance bonus program and 401k plan
    • Health & well-being: we'll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits, One medical membership, and Talkspace to provide mental health support
    • Food & meals: in-office snacks and drinks, and $400 monthly stipend towards your lunches or groceries
    • Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
    • Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
    • Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes or team dinners
    • Generous time off: 17 days paid time off, sick days, and 11 company holidays

    Throughout the interview process, please remember that emails will only be from emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach.

    Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.

  • Moveras, LLC

    Production Supervisor

    1 day ago

    Moveras, LLC Phoenix, United States

    **Production Supervisor** · Summary · The production supervisor is involved in every aspect of production in their respective area (Cell/Valve Body/Bench) and reports directly to the Plant Manager. In this role you will improve processes; oversee planning, monitor work, coach and ...

  • The Customization Group

    Production Supervisor

    5 hours ago

    The Customization Group Phoenix, United States

    We are** The Customization Group**, · a **global leader** in mass customization. With facilities in the USA, Poland, and Latvia, our team can manufacture up to ** personalized products daily**, reaching millions of customers through **20+ of our own online shops** and **1,000+ ex ...

  • Avient

    Production Supervisor

    1 day ago

    Avient Phoenix, United States

    Avient Corporation provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include: · - Unique technologies that improve the recyclability of products and enable recy ...

  • PureChemPros LLC

    Production Floor Supervisor

    2 days ago

    PureChemPros LLC Phoenix, United States

    **Job Title**: Production Floor Supervisor / Operations Team Lead · **Job Type**:Full-time · **Schedule**: Monday to Friday, 8-hour shift · **Salary**: $52,000 - $62400 · - We are a smoke-free facility · **Benefits**: · - Paid holidays · - Two weeks paid time off (PTO) · **About ...

  • Corporate Job Bank

    Production Supervisor

    6 days ago

    Corporate Job Bank Phoenix, United States

    Job Description · Job DescriptionJob Summary: · We're in search of an adept and seasoned Production Supervisor to complement our team. As the Production Supervisor, you'll be entrusted with overseeing the manufacturing process to ensure production targets are achieved. Your respo ...

  • Westlake Corporation

    Production Supervisor

    2 hours ago

    Westlake Corporation Phoenix, United States

    Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate. · JOB SUMMARY · Under the direction of the Pla ...

  • FM Industries

    Production Supervisor

    6 days ago

    FM Industries Phoenix, United States

    Job Description · Job DescriptionFM Industries is recognized as a premier manufacturing solutions provider of manufacturing services for the semiconductor capital equipment market. We specialize in build to print, precision machined components, anodization and engineered thermal ...

  • JobSquad Staffing Solutions

    production supervisor

    10 hours ago

    JobSquad Staffing Solutions Phoenix, United States

    Job Description · Job DescriptionJob Title · Production Supervisor Position Location · Phoenix AzPay/hours for position · $55KRequirements of position · We are seeking a PRODUCTION SUPERVISOR to join our teamThe Production Supervisor will be responsible for managing and coordinat ...

  • Bang Energy

    Production Supervisor

    3 hours ago

    Bang Energy Phoenix, United States 2nd Shift, Full time

    About Bang Energy · Bang Energy Performance Beverages and Sports Nutrition has been producing epic innovations for over 27 years. Our sports nutrition and beverage innovations are backed by 30+ double-blind placebo-controlled Gold Standard University studies, and our marketing a ...

  • JobSquad Staffing Solutions

    production supervisor

    12 hours ago

    JobSquad Staffing Solutions Phoenix, United States

    Job Description · Job DescriptionJob Title · Production Supervisor Position Location · Phoenix AzPay/hours for position · $55KRequirements of position · We are seeking a PRODUCTION SUPERVISOR to join our teamThe Production Supervisor will be responsible for managing and coordinat ...

  • KMC Solutions

    Production Lead Supervisor

    3 days ago

    KMC Solutions Scottsdale, United States

    **About**: · **KMC Solutions has an excellent opportunity for a Production Lead Supervisor with Kleen Concepts, in Scottsdale, AZ.** · In 2005, Kleen Concepts emerged from an existing family business of 47 years, with over 20 years of experience filling liquid. Impressed with our ...

  • Swire Coca-Cola

    Production Line Supervisor

    3 days ago

    Swire Coca-Cola Chandler, United States

    Who is Swire Coca-Cola? We are one of the largest bottlers of Coca-Cola and other beverage brands in America. Our 7,200 hardworking and passionate employees produce and distribute more than 50 brands and flavors across 13 states. We have as many careers as we have flavors, and re ...

  • Trimaco-Icon Protection

    Production Line Supervisor

    5 hours ago

    Trimaco-Icon Protection Surprise, United States

    **GENERAL SUMMARY OF POSITION**: · A supervisor holds a key role in the efficient planning, production, and management of a manufacturing plant. He/she supervises the team at the site while ensuring that quality standards and production standards are achieved. To be effective in ...

  • Honeywell

    ISC Production Supervisor

    3 weeks ago

    Honeywell Phoenix, United States OTHER

    Join the industry leader to design the next generation of breakthroughs · WHY HONEYWELL? · Honeywell changes the way the world works. · For more than 130 years, we have solved the toughest customer challenges · through a rare combination of our industrial expertise and our innov ...

  • Express Employment

    Assistant Production Supervisor

    4 hours ago

    Express Employment Phoenix, United States

    Job Description · Job DescriptionTop Job · Located in Phoenix, AZ · Salary: $23-$25 · A Leading Manufacturing company known for its commitment to excellence, innovation, and quality. We specialize in [mention specific industry or product]. As we continue to grow, we are seeking a ...

  • Honeywell

    ISC Production Supervisor

    1 day ago

    Honeywell Phoenix, United States

    Join the industry leader to design the next generation of breakthroughs · WHY HONEYWELL? · Honeywell changes the way the world works. · For more than 130 years, we have solved the toughest customer challengesthrough a rare combination of our industrial expertise and our innovati ...

  • JCO Workforce Solutions

    Production Supervisor 2nd shift

    3 days ago

    JCO Workforce Solutions Phoenix, United States

    Job Description · Job DescriptionJob Title: Production Supervisor · Duties and Responsibilities: · Supervise and coordinate production workers to ensure efficient workflow. · Enforce company policies and standards within the manufacturing environment. · Collaborate with various d ...

  • AGC Multi Material America, Inc.

    Production Supervisor

    3 days ago

    AGC Multi Material America, Inc. Tempe, United States

    Job Description · Job DescriptionABOUT US · AGC Multi Material America, Inc. (AMMA) is a wholly owned subsidiary of AGC Inc., a $14 billion multinational corporation and one of the world's largest manufacturers of glass, electronics, chemicals, and ceramic products. · AMMA is a g ...

  • M&M Industries

    2nd Shift Maintenance Technician

    3 days ago

    M&M Industries Phoenix, United States

    Come join our Growing M&M Family · Excellent Benefit Package · - Medical, Dental and Vision · - 401K · - Profit Sharing · - Life Insurance · - Vacation · - DTO · - start earning it from day one. · **EEO employer** · **Drug testing required for this position** · **Summary** · Insp ...

  • FM Industries

    Production Line Assembler I

    5 hours ago

    FM Industries Phoenix, United States

    **FM Industries** is recognized as a premier manufacturing solutions provider of manufacturing services for the semiconductor capital equipment market. We specialize in build to print, precision machined components, anodization and engineered thermal spray coatings. We have locat ...