Customer Service Representative - Miami, United States - Watsco

Watsco Miami, United States

2 weeks ago

Description

Here is what you will be doing as part of the team:

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader
in HVAC equipment? The Customer Service Representative is responsible for providing support to the
Sales team and Sales Center. The ultimate goal of this role is to serve as a liaison between the company
and its customers regarding product availability, delivery, order entry, order status and problem
resolution.

About Us

Looking for a cool job? Join the HVAC industry leader

Gemaire Distributors is a fully owned subsidiary of Watsco, Inc. (NYSE: WSO), the largest network of HVAC distribution businesses in the U.S. As one of Watsco's subsidiaries, Gemaire distributes top-quality HVAC/R equipment and supplies from more than 110 locations in 12 states including Florida, Georgia, North Carolina, South Carolina, Mississippi, Texas, Virginia, Alabama, Louisiana, California, Nevada and Arizona. Our customer-focused associates, vast inventory and technology initiatives allow us to provide our customers with best in class service.

As a member of the Gemaire team you will enjoy:

Exciting opportunities with a company that is growing
Great work hours Standard business hours are Monday-Friday with occasional Saturdays
Competitive pay
Paid time off
Tuition assistance
Medical, dental, and vision insurance
Life insurance coverage
401(k) Plan
Employee Stock Purchase Plan
Short Term/Long Term Disability
Health Savings Account with employer contribution
Employee Referral Program
Employee Purchase Program

Don't Leave Your Future Up in the Air
Apply for a COOL Job Today

Job Requirements

Required Qualifications
•High School Diploma or equivalent with 2+ years of Counter Sales, Call Center or Customer Service experience; or Associates Degree with 1+ year of Counter Sales, Call Center or Customer Service experience
•Must have strong customer service soft skills
•Must be well organized, detail oriented and have good computer/data entry; should be proficient in MS Office applications (Word, Excel, Outlook).
•Must possess the ability to problem solve and multi-task Preferred Qualifications
•HVAC experience highly desired
•Bilingual preferred >

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