- Be able to multi task
- Work well with high volume of email correspondence
- Team player
- Schedule: 8AM - 5PM with a 1 hour lunch.
- This is an office position.
- 0-3 Years of Experience
- This is a Sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates and customers.
- As a CSR the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
- Responsilibilities include answering all incoming concerns/needs from all customers; key pick-up requests, handling transportation/routing on delivery questions, processing will call orders, providing customers with invoice copies, monitoring orders before cut- off, communicating regularly with the AE and customers, and managing the same day deliveries for OPCO. Requirements include a high school diploma or equivalent, strong telephone communication skills, ablility to work in a fast pace environment, ability to sit and work at a P/C for extended periods and must be proficient in MS Office.
- Each representative is responsible for a predetermined number of cruise vessels with a cruise line.
- Active Listening
- Follow-up
- Basic Software Skills
- AS400 Qualifications
- Years of experience: 2 years
- Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
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Customer service representative - Miami, United States - Randstad
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Are you looking to use your skills in a new Customer Service Representative position? This client is Hiring Now
3 must haves to be successful in job:
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.