- Serve as the primary point of contact and overall relationship manager for assigned customers.
- Measure and monitor ongoing customer satisfaction and identify and deliver programs to increase satisfaction when necessary.
- Provide strategic guidance to customers on the implementation of their PAC and/or advocacy programs.
- Counsel clients on PAC and/or advocacy best practices for achieving legislative, membership and/or communications goals.
- Write newsletters, calls to action, or web content for clients as needed.
- Serve as the project manager for the setup and launch of the client's PAC and/or advocacy software suite.
- Train clients on the proper use of the PAC and/or advocacy software to meet their program goals and objectives.
- Serve as the liaison between the customer and the internal technical teams and translate general business requirements into high level technical specifications.
- Document custom technical product requirements originating from clients and test those custom features once deployed by the development team.
- Identify and pursue upsell opportunities.
- Attend events and conferences as a representative of the company and the department.
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Industry Relations Manager
2 weeks ago
MEDSTAR HEALTH Washington, United States Full timeGeneral Summary of Position · Responsible for leading business development within the CRT Group by in securing commercial support through educational grants, promotional support and exhibits for educational conferences. Maximizes sponsorship value and revenue potential with exper ...
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Congressional Relations Manager
1 week ago
Democratic Majority for Israel Washington, United StatesReports to: Political Director · Staff Reporting to this position: None · Department: Political · Location: Washington, D.C. · About DMFI · Democratic Majority for Israel is an organization of Democratic leaders from across the country dedicated to advancing the values of the Dem ...
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Guest Relations Manager
1 week ago
InterContinental Hotels Group Washington, United StatesAt IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? · As the ...
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Manager of Government Relations
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Learning Ally Inc Washington, United StatesJob Description · Job DescriptionManager of Government RelationsAbout Learning Ally: · Learning Ally is a leading nonprofit education solutions organization that transforms the lives of struggling learners by delivering proven literacy solutions that help students reach their pot ...
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Government Relations Manager
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Mitsubishi Heavy Industries Washington, United StatesMitsubishi Heavy Industries America, Inc. (MHIA) is looking for a Government Relations Manager to join our team. This is a hybrid role based out of our Washington DC Office. · ABOUT MITSUBISHI HEAVY INDUSTRIES AMERICA, INC. (MHIA): · For over 130 years Mitsubishi Heavy Industries ...
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Client Relations Manager
2 days ago
Aristotle Washington, United StatesJob Description · Job DescriptionThe Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client Relations Manager will oversee all post-sale activiti ...
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Federal Relations Manager
2 days ago
Habitat for Humanity Canada Washington, United StatesAs a member of the policy team within the Government Relations and Advocacy (GRA) department at Habitat for Humanity International (HFHI), the Federal Relations Manager will play a critical role in Habitat for Humanity International's advocacy efforts by supporting the organizat ...
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Media Relations Manager
2 days ago
RER Solutions, Inc. Washington, United StatesJob Description · Job DescriptionDescription:Do you want to work for a company that cares about you as a person, not just a number? For a company that provides outstanding leadership? For a company that offers exceptional benefits? RER Solutions, Inc., could be your new home. · R ...
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Manager of Foundation Relations
2 days ago
The Moran Company Washington, United StatesJob Description · Job DescriptionManager of Foundation Relations · Planned Parenthood of Metropolitan Washington D.C. · Washington, D.C. · The Moran Company is pleased to partner with Planned Parenthood of Metropolitan Washington, D.C. in their search for a new Manager of Foundat ...
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Media Relations Manager
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New America Washington, United StatesJob Description · Job DescriptionAbout New America: New America is a nonprofit, nonpartisan public policy institute that invests in new thinkers and new ideas to address the next generation of challenges facing the United States. New America is dedicated to renewing the promise o ...
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Manager, Government Relations
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Live Nation Worldwide, Inc. Washington, United States Full timeTHE ROLE · This position directly reports to the Senior Vice President of Public Affairs and Policy to assist in advancing the company's agenda with Congress, the Administration, and other important advocacy/stakeholder groups in Washington, D.C. · WHAT THIS ROLE ENTAILS · Con ...
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Developer Relations Manager, Americas
3 weeks ago
CIRCLE Washington, United StatesCircle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data — globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up p ...
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Client Relations Manager
3 weeks ago
Aristotle Washington Highlands, Washington, D.C., United States PermanentThe Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client Relations Manager will oversee all post-sale activities associated with the client and ...
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Sr. Manager, Media Relations
2 weeks ago
National Retail Federation Washington, United StatesJob Description · Job DescriptionDescription: The National Retail Federation passionately advocates for the people, brands, policies and ideas that help retail succeed. From its headquarters in Washington, D.C., NRF empowers the industry that powers the economy. Retail is the nat ...
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Federal Government Relations Manager
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viagogo Washington, United StatesOur Federal Government Relations Manager will represent StubHub and drive its advocacy efforts at the U.S. federal level, including before Congress, the Administration, and key agencies. StubHub advocates for a transparent, secure, and competitive ticket marketplace to benefit fa ...
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Client Relations and Development Manager
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PDI Health Washington, United StatesJob Description · Job DescriptionPDI Health (Preventative Diagnostics) is a fast-growing company that provides mobile examination services on site to nursing homes, assisted living facilities, and patient's homes with the goal of easing their current immobility. We provide servic ...
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Senior Manager, Government Relations
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CHCI Washington, United StatesJob Description · Job DescriptionSalary: $80-$90K Annually · TITLE: Senior Manager, Government Relations · REPORTS TO: Chief of Staff · LOCATION: In-person in the DC metro area · POSITION SUMMARY · The ideal candidate is an innovative and well-connected professional who will c ...
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Employee Relations Manager
2 weeks ago
Amazon Inc Arlington, United StatesThe Global Corporate Employee Relations (GCER) team at Amazon is seeking an Employee Relations Manager to support Amazons general and administrative (G&A) teams. The position requires an individual who has significant employee relations experience, d Relations, Employee, Manager, ...
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Media Relations Manager
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Pacific Legal Group Arlington, United StatesAbout the Mercatus Center at George Mason University · For over 40 years, the Mercatus Center at George Mason University has been the world ' s premier university source for market-oriented ideas—bridging the gap between academic ideas and real-world problems. A university-based ...
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Government Relations Manager
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HIMSS Arlington, United StatesYour Challenge:: · At HIMSS, we are a catalyst for change in the health and wellness ecosystem. As one of the largest and most experienced global healthcare associations, it is our responsibility to lead this revolution. Our mission is to reform the global health ecosystem throu ...
Client Relations Manager - Washington, United States - Aristotle International, Inc.
Description
The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients.
The Client Relations Manager will oversee all post-sale activities associated with the client and will be responsible for ensuring that client projects are delivered on time and within budget.
The Account Manager will also be responsible for managing client expectations, communicating project status information, increasing customer satisfaction, ensuring customer retention, engaging in proactive communication, identifying and pursuing up sell opportunities, and resolving product/business issues experienced by the clients.
Responsibilities