Administrative Services Manager - Minneapolis, United States - University of Minnesota

Description

About the Job

The primary objective for the Administrative Services Manager position is to provide leadership in the operation of the UROC building, support and oversight for operations staff and students, both undergraduate and graduate, with administrative appointments, and to continue UROC's mission-driven work related to internal and external contracts and vendors. The position reports to the Vice Provost for Public Engagement, is expected to take leadership and responsibility for executing the work scope independently as well as work on the part of the UROC directors team overseeing the research and community partnership areas. The position promotes and sustains community-engaged work at UROC and in the community through transparent and thoughtful operation and care of the UROC building and welcomes communities to participate in building activities. The Administrative Manager builds partnerships with local vendors and community organizations to ensure that UROC is part of the neighborhood community.

This is a 100% time, 12-months, annually renewable academic administrative appointment (classification 9341A1, Admin Consultant/Analyst 1).

Essential Job Functions:

1. This position manages the day-to-day operations of UROC effectively to ensure that the facility is well maintained and meets the needs of the programs located at UROC and the public (40%):
   1. Supervise administrative staff, students and temp casual employees to ensure that UROC is a welcoming environment and to respond to requests for and increase access to university information and/or resources in a timely and professional manner;
   2. Work with Facilities Management to manage the facility by developing budgets with UROC leadership, monitoring expenses, and managing resources through high-quality cost-effective services;
   3. Work with Office of Information Technology and other vendors to ensure that UROC staff and other UROC residents are provided adequate technology support for computers, printers, and network communication;
   4. Work with Classroom Technical Services to ensure that UROC meeting rooms have high-quality and up-to-date audio-visual equipment;
   5. Work with University of Minnesota Police, UROC's security company, and other vendors to ensure safety and security;
   6. Recruit operational staff and purchase goods and service in ways that reflect the diversity of the North Minneapolis community to every extent possible;
   7. Establish and document policies and procedures that guide the work of the administration of UROC;
   8. Provide space and support to university partners who are doing engaged research and outreach work with and through UROC
2. This position collaborates with the research and community directors and the Vice Provost for Public Engagement with the following duties and expectations (40%)::
   1. Manage the creation of job descriptions, posting of openings, interviews, hiring, documentation, payroll data collection, for each hire related to research and outreach activities;
   2. Recruit, train and supervise student workers assigned administrative roles and projects
   3. Ensure the day-to-day operation of project and progress towards deadlines and deliverables are met or exceeded;
   4. Contribute to the content for staff meetings including preparing agendas and gather/prepare materials as needed;
   5. Develop and manage key documents for and about UROC in the shared drive and paper copies as needed.
      
3. This position works closely with the research and outreach directors and the Vice Provost for Public Engagement (20%):
   1. Represent UROC, when needed, to play an active role in internal and external constituencies and coordinating information exchange among UROC programs and partnerships;
   2. Ensure that ongoing projects and the UROC Affiliated Partners process have the administrative support needed;
   3. Draft correspondence, presentations, reports, and other documents as needed related to the operation and administration of UROC;
   4. Contribute to grant writing related to budgets, resources, and timelines

WORK MODE: 100% in person

SALARY RANGE: $75,000-$80,000

Qualifications

REQUIRED QUALIFICATIONS:

• Bachelor's degree and six years of professional experience and working knowledge of administrative and operations related work including budgets, human resources, IT, contracts, purchasing, safety preparation, room reservations, and other day-to-day operations of a building
• Experience working with organizational systems for budgets, HR, IT, etc.
• Experience working with diverse communities and individuals
• Experience working within a large and complex system like the University of Minnesota
• Experience supervising a variety of roles, including employees and student workers
• Experience working with community partners and organizations
• Highly organized; demonstrated ability to multi-task, strong time management and excellent problem solving skills
• Demonstrated experience working both independently and collaboratively
• Excellent written, verbal, and interpersonal communication skills
• Proficiency in computer usage including Google Suite (Microsoft Word, Excel, Gmail, PowerPoint, Google Drive, etc.)

PREFERRED QUALIFICATION:

• 8 years of of professional experience
• Project Management experience

About the Department

The University of Minnesota's Robert J Jones Urban Research and Outreach-Engagement Center (UROC) mission is to "link the University in vital public partnership to advance learning, improve
the quality of life and discover breakthrough solutions to critical problems." We do this by transforming how universities and communities work together in three priority areas: health and wellness, education and lifelong learning, and community and economic development. UROC operates in two ways. First, UROC staff catalyzes University system-wide engaged research and scholarship by supporting members of the University and urban communities to work together in mutually beneficial partnership. Second, UROC staff also directly engages in research projects that community partners ask us to work on with them. UROC is also a convener and anchor institution within our community of North Minneapolis.

Benefits

Working at the University

At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Scholarship
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Please visit the Office of Human Resources website for more information regarding benefits.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and MUST attach the following:

• cover letter outlining how you meet the require/preferred qualifications for the position
• resume/CV
• list of three professional references with their contact information

PRIORITY APPLICATION DEADLINE: February 29, 2024. This position will remain open until filled.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail or call

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About the U of M

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019,