Jobs
>
Tempe

    Supervisor, Clinical Services - Tempe, United States - Solari Corp

    Solari Corp
    Solari Corp Tempe, United States

    3 weeks ago

    Default job background
    Description

    The Job/What You'll Do:

    The Supervisor, Clinical Serviceseffectively initiates, communicates, and collaborates with the contact center leadership on program service delivery, training, and clinical initiatives. Directly supervises a team of crisis specialists to assist with skill development and delivery of crisis intervention services that incorporates brief interventions and crisis risk assessments with trauma-informed practice

    Responsibilities:

    • Conduct clinical oversight and administrative supervision as delegated by the Director of Clinical Services in our 24/7/365 Contact Center.
    • Use appropriate methods and a flexible interpersonal style to help coach others: provide timely guidance and feedback services.
    • Assist in the development, review, and update of crisis services and clinical policies: responsible for crisis services and clinical procedures.
    • Monitor andevaluate clinical and crisis key performance indicators.
    • Complete quality and compliance audits; ensure aggregate and individual feedback loops for performance improvement.
    • Provide coaching and oversight to team leads for effective management of call center operations.
    • Training of all new team leads, crisis agents, and peer support specialists.
    • Responsible for implementation of trauma-informed care practices into clinical oversight, supervision, and policies.
    • Effectively initiates, communicates, and collaborates with the contact center leadership on program service delivery and components, training, evaluation and outcomes, clinical initiatives, new projects, and building a successful team.
    • Rotating clinical on-call responsibilities
    • Real-time staff support through clinical staffing, call monitoring, and answering of incoming crisis calls when needed.
    • Other tasks as assigned.

    Knowledge, Skills, Abilities:

    • Critical thinking skills and effective decision-making within the context of the organization's culture;
    • Flexible interpersonal style to help coach others; Provides timely guidance and feedback;
    • Results in task accomplishment;
    • Clear/concise/logical verbal and written business communication for the execution of vision and strategic initiatives;
    • Plans effectively; establishes courses of action for self and others to ensure work is completed efficiently;
    • Maintains effectiveness when experiencing major changes in work tasks or environment;
    • Adjusts effectively to new processes;
    • Builds and maintains collaborative relationships that facilitate the accomplishment of goals;
    • Technical, industry specific knowledge about healthcare, behavioral health, crisis services, and clinical standards of practice.

    Education & Experience:

    • Master's Degree,
    • Current AZ Behavioral Health License (LPC, LAC, LMSW, LCSW, LAMFT, LMFT,etc) OR
      • An out of state Behavioral Health License, with ability to receive AZ BH Board Endorsement
    • 5+ years of related behavioral health industry experience,
    • 2+ years of crisis intervention experience,
    • 1+ year of supervisor experience,

    *AZ BH Board endorsement fee eligible for reimbursement.

    Schedules can be any of the following below:

    • Mon/Tues/Thurs/Fri
    • Wed-Sat
    • Wed-Sat

    Work Location:Hybrid.

    Wireless (Wi-Fi) connection is not permitted for this position; you must be connected to your home internet modem/router with ethernet cabling (Cat5e or better - this can be provided to staff as needed)

    Working Conditions:

    While performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak.

    Who We Are & What We Offer:

    Solari is an award-winning nonprofit that operates a 24/7 crisis line serving statewide in Arizona, Oklahoma and Denver. Our mission is to Inspire Hope through our talented and compassionate staff.

    Since 2007, Solari has been providing crisis contact center services and in that short time has helped thousands of individuals and families connect to the help they need. Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community.

    • Friendly work environment
    • Generous paid time off (PTO)
    • Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date
    • Competitive compensation
    • Convenient office locations and Hybrid Schedule
    • On-site fitness room free to all employees (Tempe Office)
    • Basic Life Insurance
    • Voluntary Life, Spouse, Child Insurance
    • Critical Illness w/free dependents
    • Critical Illness Spouse
    • Short Term & Long Term Disability- Starts first of the month after 90 days of employment
    • 401K & 401K Roth - Starts first of the month after 90 days of employment
    • United Pet Care
    • LifeLock for identity theft
    • LYRA EAP Program- 25 free sessions for mental health per family member

    Solari is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state, and local laws. At Solari, a diverse mix of highly talented, innovative, and dedicated people come together to make a lifetime impact on each of our Client's lives. All qualified applicants will receive equal consideration for employment.

    We are focused on equality and believe deeply in diversity of race, color, ancestry, age, veteran status, marital status, creed, religion, sex, gender, gender identity, sexual orientation, ethnicity, national origin, and other legally protected group status.

  • Salt River Pima-Maricopa Indian Community

    Clinical Services Manager

    1 week ago

    Salt River Pima-Maricopa Indian Community Scottsdale, United States

    **Definition**: · **Definition**: Under general supervision of the Health Services Division Director in the Department of Health and Human Services (HHS), manages the Clinical Services Section of Health Services. Provides clinical supervision to other service providers within Hea ...

  • Life Skills Autism Academy

    Lsaa Director of Clinical Services

    1 week ago

    Life Skills Autism Academy Mesa, United States

    **Life Skills Autism Academy is a center-based therapy program focusing on children ages 2-6 who need Early Intensive Behavioral Intervention. Our mission is to help children living with autism write their own success stories.**: · **Position Summary**: · As a leader in Centria A ...

  • Quail Run Behavioral Health

    Director of Clinical Services

    3 weeks ago

    Quail Run Behavioral Health Phoenix, United States

    **Responsibilities**: · **Quail Run Hospital is seeking a talented and dynamic Director of Clinical Services to join our team or dedicated healthcare professionals** · **LMSW or LCSW required** · **Quail Run Hospital** is a 102-bed, acute care psychiatric hospital located in Phoe ...

  • Quail Run Behavioral Health

    Director of Clinical Services

    3 weeks ago

    Quail Run Behavioral Health Phoenix, United States

    **Quail Run Hospital is seeking a talented and dynamic Director of Clinical Services to join our team or dedicated healthcare professionals** · **LMSW or LCSW required** · **Quail Run Hospital** is a 102-bed, acute care psychiatric hospital located in Phoenix, Arizona. Quail Run ...

  • TD2

    Director, Clinical Data Services

    4 days ago

    TD2 Scottsdale, United States

    **We are the leading oncology CRO, developing novel treatments for patients that need them most. Our team is fully dedicated to oncology - it is all we do - combining innovation and expertise to quickly move medicines from preclinical development into clinical trials. Adaptive an ...

  • Dignity Health at Home

    Director of Clinical Services

    55 minutes ago

    Dignity Health at Home Chandler, United States

    **Overview** · **Join the CommonSpirit Family, rated in the 'Top 150 Best Places to work in Healthcare' by Becker's Healthcare** · At Dignity Health at Home, we see every day as a chance to create a positive impact. We lead through our values centered on compassion, inclusion, in ...

  • Embark Behavioral Health

    Director of Clinical Services

    4 days ago

    Embark Behavioral Health Chandler, United States

    Overview: · **Salary Range**:$130,000 - $160,000 a year** (DOE)** · **Location**:3133 W Frye Rd Suite 525, Chandler, AZ 85226 **(Can be a remote but prefer on-site.)** · **About Us** · Embark Behavioral Health stands as the nation's premier network of family behavioral health tre ...

  • TD2

    Associate Director, Clinical Site Services

    2 weeks ago

    TD2 Scottsdale, United States

    **We are the leading oncology CRO, developing novel treatments for patients that need them most. Our team is fully dedicated to oncology - it is all we do - combining innovation and expertise to quickly move medicines from preclinical development into clinical trials. Adaptive an ...

  • Solari Corp

    Supervisor, Clinical Services

    3 weeks ago

    Solari Corp Tempe, United States

    The Job/What You'll Do: · The Supervisor, Clinical Serviceseffectively initiates, communicates, and collaborates with the contact center leadership on program service delivery, training, and clinical initiatives. Directly supervises a team of crisis specialists to assist with ski ...

  • Solari Corp

    Supervisor, Clinical Services

    3 weeks ago

    Solari Corp Tempe, United States

    The Job/What You'll Do: · The Supervisor, Clinical Serviceseffectively initiates, communicates, and collaborates with the contact center leadership on program service delivery, training, and clinical initiatives. Directly supervises a team of crisis specialists to assist with ski ...

  • Centria Autism

    Area Director of Clinical Services

    1 week ago

    Centria Autism Tempe, United States

    Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Too many children with ...

  • La Frontera Center Inc.

    Clinical Service Liaison EMPACT

    1 week ago

    La Frontera Center Inc. Tempe, United States

    Job Description · Job DescriptionWho we are: · EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, a ...

  • Centria Autism

    Area Director of Clinical Services

    1 week ago

    Centria Autism Tempe, United States

    Job Description · Job DescriptionEvery child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their ...

  • Banner Health

    Rn Clinical Service Desk Analyst I

    2 weeks ago

    Banner Health Phoenix, United States

    **Primary City/State**: · Arizona, Arizona · **Department Name**: · IT Clinical Care-Corp · **Work Shift**: · Night · **Job Category**: · Information Technology · Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health c ...

  • Centria Autism

    Director of Clinical Services

    6 days ago

    Centria Autism Mesa, United States

    Position Summary · As a leader in Centria Autism's Applied Behavior Analysis (ABA) organization, the Director of Clinical Services will play a pivotal role in providing clinical case support and supervision to their local team of Supervising Clinicians. Their primary responsibili ...

  • Vial Hospice Care, Inc.

    Director of Clinical Patient Services 3+ Years

    4 days ago

    Vial Hospice Care, Inc. Glendale, United States

    **Job description** · **Wanted: Top notch, quality obsessed, team-oriented, and compassionate nurse leader** · - **Vital Hospice is the region's Growing provider of Hospice health care services. Providing extraordinary and dignified care, comfort and compassion to individuals and ...

  • Centria Autism

    LSAA Director of Clinical Services

    1 week ago

    Centria Autism Mesa, United States

    Job Description · Job DescriptionLife Skills Autism Academy is a center-based therapy program focusing on children ages 2-6 who need Early Intensive Behavioral Intervention. Our mission is to help children living with autism write their own success stories.Position SummaryAs a le ...

  • NorthSight Recovery

    Admissions Coordinator

    2 weeks ago

    NorthSight Recovery Tempe, United States

    The Admissions Coordinator serves as the primary point of contact for all prospective and incoming clients. The Admissions Coordinator works closely with the outreach staff and Clinical leadership to assess patients and determine whether NorthSight Recovery services can meet thei ...

  • Donor Network of Arizona

    Organ Recovery Supervisor

    1 week ago

    Donor Network of Arizona Tempe, United States

    **Organ Recovery Supervisor** · **Now offering a $10,000 sign on bonus** · - **Competitive Salary**:_ · **Depending on experience: $114,712-$143,395 annually** · We are looking for dedicated individuals, excited to be a part of our culture · **About Donor Network of Arizona** · W ...

  • R|O|C Physical Therapy PLLC

    Clinical Assistant

    2 weeks ago

    R|O|C Physical Therapy PLLC Tempe, United States

    : · R|O|C Physical Therapy is a family business owned and operated by physical therapists. We are a community-oriented physical therapy center and our clinic is hiring for a Clinical Assistant position at our Tempe Clinic. Looking for someone with great communication skills and w ...