- Driving Client Progress
- Monitor and ensure client progress within the area. Use internal tools to review client data, documentation, treatment plans, and related performance metrics for all clients to ensure alignment with internal performance standards, best practices, and evidence-based approaches.
- Offer comprehensive clinical case support and supervision to their Directors of Clinical Services by assisting with case reviews, data-based decision-making, and providing clinical recommendations and solutions as needed.
- Triage escalated clinical matters via problem-solving and making critical decisions, partnering with the Vice President of Clinical Services and Area Operations Director as needed to address complex clinical issues.
- Driving Clinical Quality through Performance Management and Development
- Use internal tools to review supervision practices and other performance metrics for their team of Directors of Clinical Service to ensure alignment with internal performance standards, best practices, and evidence-based approaches.
- Evaluate and manage the clinical performance of their Directors of Clinical Service by setting clear expectations, providing coaching and feedback, and assisting in arranging the environment to influence successful performance.
- Provide guidance, mentorship, and professional development opportunities to their team of Directors of Clinical Services.
- Monitor and oversee performance standard metrics related to clinical services, including assessment denials, claims, and appeals. Escalate support needs as necessary to the Vice President of Clinical Services to ensure
efficient and accurate processing. - Support training efforts for the area on performance improvement initiatives developed by the Clinical Excellence Department (CED), providing in-field support and ensuring effective implementation.
- Oversee a team of Behavior Technician Trainers to ensure new Behavior Technicians meet Centria's expectations for high performance and delivery of high-quality clinical services.
- Collaboration and Escalation Management
- Work closely with the Area Operations Director to develop and implement strategies for driving growth, expanding service offerings, and improving operational efficiency.
- Identify and escalate interfering behavior and treatment concerns to the appropriate parties, ensuring prompt resolution and optimal client outcomes.
- Collaborate with payors to ensure resolution, alignment, and effective utilization of clinical services.
- Collaborate with cross-functional teams to problem solve, address operational challenges, and implement process improvements that enhance clinical services and client outcomes.
- Work with the Quality Assurance team to uphold company performance standards.
- Community Outreach
- Attend and present at local conferences, support Centria marketing efforts where needed, and represent Centria by engaging with the local behavior analytic community (e.g., community hiring/family events).
- Other
- Assist the Vice President of Clinical Services in the coordination of diagnostic evaluations/re-evaluations by Licensed Psychologists in their area.
- Master's degree or higher from an accredited university in acceptance with BACB guidelines
- Completion of 8-hour supervision course
- Doctorate from an accredited university in acceptance with BACB guidelines
- Completion of 8-hour supervision course
- BCBA certification from the BACB, in good standing
- Active Arizona state license, in good standing
- BCBA-D certification from the BACB, in good standing
- Active Arizona state license, in good standing
- 5 - 7 years working with children and autism spectrum disorders in a clinical supervisor capacity
- 3 or more years of experience in clinical leadership and supervision of BCBAs
- Crisis management experience, preferred
- Competency with implementing PFA/SBT and assent-based practices, preferred
- Working knowledge of laptop/desktop PC
- Proficiency in Microsoft Suite (Word, Excel)
- Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)
- Ability to follow written instructions
- Ability to use computers and computer/software programs
- Ability to communicate expressively and receptively
- Must pass all qualifications for the Foundations of Care Certification mentorship within 9 months of hire, or enrollment in mentorship.
- Strong knowledge and understanding of behavior analysis principles and evidence-based practices.
- Excellent interpersonal and communication skills, with the ability to collaborate effectively with diverse stakeholders.
- Proven leadership abilities, including experience managing and developing teams.
- Sound decision-making skills and the ability to handle complex clinical matters.
- Understanding of payor relations and the ability to represent the organization at a regional level.
- Proficiency in performance improvement initiatives and metrics.
- Familiarity with regulatory and compliance requirements in the healthcare industry.
- Flexibility to travel up to 60% of the time.
-
Clinical Services Manager
1 week ago
Salt River Pima-Maricopa Indian Community Scottsdale, United States**Definition**: · **Definition**: Under general supervision of the Health Services Division Director in the Department of Health and Human Services (HHS), manages the Clinical Services Section of Health Services. Provides clinical supervision to other service providers within Hea ...
-
Lsaa Director of Clinical Services
1 week ago
Life Skills Autism Academy Mesa, United States**Life Skills Autism Academy is a center-based therapy program focusing on children ages 2-6 who need Early Intensive Behavioral Intervention. Our mission is to help children living with autism write their own success stories.**: · **Position Summary**: · As a leader in Centria A ...
-
Director of Clinical Services
3 weeks ago
Quail Run Behavioral Health Phoenix, United States**Responsibilities**: · **Quail Run Hospital is seeking a talented and dynamic Director of Clinical Services to join our team or dedicated healthcare professionals** · **LMSW or LCSW required** · **Quail Run Hospital** is a 102-bed, acute care psychiatric hospital located in Phoe ...
-
Director of Clinical Services
3 weeks ago
Quail Run Behavioral Health Phoenix, United States**Quail Run Hospital is seeking a talented and dynamic Director of Clinical Services to join our team or dedicated healthcare professionals** · **LMSW or LCSW required** · **Quail Run Hospital** is a 102-bed, acute care psychiatric hospital located in Phoenix, Arizona. Quail Run ...
-
Director of Clinical Services
3 days ago
Embark Behavioral Health Chandler, United StatesOverview: · **Salary Range**:$130,000 - $160,000 a year** (DOE)** · **Location**:3133 W Frye Rd Suite 525, Chandler, AZ 85226 **(Can be a remote but prefer on-site.)** · **About Us** · Embark Behavioral Health stands as the nation's premier network of family behavioral health tre ...
-
Director, Clinical Data Services
3 days ago
TD2 Scottsdale, United States**We are the leading oncology CRO, developing novel treatments for patients that need them most. Our team is fully dedicated to oncology - it is all we do - combining innovation and expertise to quickly move medicines from preclinical development into clinical trials. Adaptive an ...
-
Associate Director, Clinical Site Services
2 weeks ago
TD2 Scottsdale, United States**We are the leading oncology CRO, developing novel treatments for patients that need them most. Our team is fully dedicated to oncology - it is all we do - combining innovation and expertise to quickly move medicines from preclinical development into clinical trials. Adaptive an ...
-
Supervisor, Clinical Services
3 weeks ago
Solari Corp Tempe, United StatesThe Job/What You'll Do: · The Supervisor, Clinical Serviceseffectively initiates, communicates, and collaborates with the contact center leadership on program service delivery, training, and clinical initiatives. Directly supervises a team of crisis specialists to assist with ski ...
-
Supervisor, Clinical Services
2 weeks ago
Solari Corp Tempe, United StatesThe Job/What You'll Do: · The Supervisor, Clinical Serviceseffectively initiates, communicates, and collaborates with the contact center leadership on program service delivery, training, and clinical initiatives. Directly supervises a team of crisis specialists to assist with ski ...
-
Supervisor, Clinical Services
3 weeks ago
Solari Corp Tempe, United StatesThe Job/What You'll Do: · The Supervisor, Clinical Serviceseffectively initiates, communicates, and collaborates with the contact center leadership on program service delivery, training, and clinical initiatives. Directly supervises a team of crisis specialists to assist with ski ...
-
Area Director of Clinical Services
1 week ago
Centria Autism Tempe, United StatesEvery child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Too many children with ...
-
Clinical Service Liaison EMPACT
1 week ago
La Frontera Center Inc. Tempe, United StatesJob Description · Job DescriptionWho we are: · EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, a ...
-
Rn Clinical Service Desk Analyst I
2 weeks ago
Banner Health Phoenix, United States**Primary City/State**: · Arizona, Arizona · **Department Name**: · IT Clinical Care-Corp · **Work Shift**: · Night · **Job Category**: · Information Technology · Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health c ...
-
Director of Clinical Services
5 days ago
Centria Autism Mesa, United StatesPosition Summary · As a leader in Centria Autism's Applied Behavior Analysis (ABA) organization, the Director of Clinical Services will play a pivotal role in providing clinical case support and supervision to their local team of Supervising Clinicians. Their primary responsibili ...
-
Vial Hospice Care, Inc. Glendale, United States**Job description** · **Wanted: Top notch, quality obsessed, team-oriented, and compassionate nurse leader** · - **Vital Hospice is the region's Growing provider of Hospice health care services. Providing extraordinary and dignified care, comfort and compassion to individuals and ...
-
LSAA Director of Clinical Services
1 week ago
Centria Autism Mesa, United StatesJob Description · Job DescriptionLife Skills Autism Academy is a center-based therapy program focusing on children ages 2-6 who need Early Intensive Behavioral Intervention. Our mission is to help children living with autism write their own success stories.Position SummaryAs a le ...
-
Admissions Coordinator
2 weeks ago
NorthSight Recovery Tempe, United StatesThe Admissions Coordinator serves as the primary point of contact for all prospective and incoming clients. The Admissions Coordinator works closely with the outreach staff and Clinical leadership to assess patients and determine whether NorthSight Recovery services can meet thei ...
-
Organ Recovery Supervisor
1 week ago
Donor Network of Arizona Tempe, United States**Organ Recovery Supervisor** · **Now offering a $10,000 sign on bonus** · - **Competitive Salary**:_ · **Depending on experience: $114,712-$143,395 annually** · We are looking for dedicated individuals, excited to be a part of our culture · **About Donor Network of Arizona** · W ...
-
Clinical Assistant
2 weeks ago
R|O|C Physical Therapy PLLC Tempe, United States: · R|O|C Physical Therapy is a family business owned and operated by physical therapists. We are a community-oriented physical therapy center and our clinic is hiring for a Clinical Assistant position at our Tempe Clinic. Looking for someone with great communication skills and w ...
-
Front Desk Coordinator
2 weeks ago
The Joint Chiropractic Tempe, United StatesAre you looking for a company you can grow your career with and advance in? · Are you goal oriented, self-motivated & proactive by nature? · Do you have a passion for health and wellness and love sales? · If you have the drive, desire, and initiative to work with a world-class or ...
Area Director of Clinical Services - Tempe, United States - Centria Autism
Description
Job Description
Job DescriptionEvery child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Too many children with ASD are untreated or undertreated and Centria is committed to reaching every child in need and their families with interventions based on the principles of Applied Behavior Analysis that meet – and exceed -- best practices. Our Optimal Outcomes Model (TM) looks at the whole-child, engages families in aspirational treatment planning and leverages team-based care to allow BCBA's to focus on clinical issues and support Centria's dedication to quality, family satisfaction and developmental outcomes. Founded in 2009, Centria now operates in 13 states and is working hard to develop approaches to sustain quality while reaching tens of thousands of children across the country; we use data-driven analytics and sophisticated software platforms to constantly evaluate our quality and performance, and develop new approaches to supporting our clients and their families on their journey.
See what it's like...
Position Summary
The Area Director of Clinical Services will play a pivotal role in representing Centria Autism's mission to deliver high quality ABA therapy. Primary responsibilities will include providing leadership to their team of Directors of Clinical Services in ensuring quality care is provided across process, performance, and outcome metrics. The Area Director of Clinical Services will collaborate with the Area Operations Director on driving growth, overseeing performance standard metrics, ensure high-quality clinical services and client progress in their assigned area and collaborate in making. The Area Director of Clinical Services will also serve as the highest decision-maker for escalated clinical matters and partner with the Area Operations Director as needed to make decisions related to escalated clinical and operational matters. Additionally, they will support the Vice President of Clinical Services in training efforts for the team on performance improvement initiatives.
Success MeasuresSuccess measures include adherence to Centria policies, flawless execution of tasks, a timely, positive customer service experience for team members, and a high level of operational and clinical compliance. Success also includes meeting or exceeding personal qualitative and quantitative key performance indicator (KPI) metrics.
Duties and ResponsibilitiesBCBA Education Qualifications
BCBA-D Education Qualifications
BCBA License/Certification
BCBA-D License/Certification
Additional time or occasional shift in schedule may be required to complete the above work or meet company objectives.
Physical DemandsWhile performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.