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Phoenix

    Claims Specialist - Phoenix, United States - Vertisystem

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    Description

    We are hiring :: Claims Advocate _ UBRJP

    Duration: 6 months contract

    Location: Phoenix AZ 85004

    This role will be a hybrid onsite/work from home schedule once offices reopen, and is available in both weekday (Monday-Friday) and weekend (Thursday-Monday) shifts.

    Job Description:

    Basic Qualifications

    High School Degree or equivalent

    Knowledge of US auto claims coverages

    2+ years of auto claims management experience OR 1+ year bodily injury adjusting experience

    Proficiency with various computer operating systems

    Preferred Qualifications

    Bachelor's Degree preferred

    Claims designation obtained or in progress a plus

    Experience with bodily injury claims handling experience with a major insurance carrier

    Advanced written and verbal communication skills

    Extraordinary attention to detail

    Ability to maintain quality in a fast-paced, high volume environment

    High degree of adaptability to meet changing business needs

    Proficient in multi-tasking through various technology platforms

    Compromises when necessary in order to help the team achieve goals

    Ability to mentor members of the Claims team and serve as an insurance and claims subject matter expert

    Demonstrated ability to enhance business process in the claims environment with a high degree of complexity

    What You'll Do

    Investigate and submit new claims to insurance carriers by reviewing first reports of loss and supporting materials to accurately identify insurance exposure and determine applicable insurance policy

    Demonstrate critical thinking while adhering to established claims processes.

    Apply existing knowledge to assist with higher complexity claims and insurance inquiries

    Accurately respond to inquiries received from carriers and other third parties

    Demonstrate customer obsession and solid understanding of 's insurance policies when communicating with all partners

    Utilize strong written/electronic communication. Primary method of communication in role is electronic. Telephonic communication is minimal

    Thanks


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