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    Lead Server - Nashville, United States - CMAA

    CMAA
    CMAA Nashville, United States

    1 week ago

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    Description


    The Grove is a 1,110-acre luxury, private club, and gated community offering a family-centric, private resort lifestyle in Middle Tennessee near Franklin and just south of Nashville.

    Amenity highlights include a Greg Norman Signature golf course and a grand clubhouse called the Manor House.

    Members of all ages enjoy numerous opportunities to live an active, outdoor lifestyle with resort pool areas, parks, tennis courts, kids club, hiking and biking trails, fishing lakes, an organic garden offering farm-to-market fresh produce for all of the restaurants.

    The Grove features the Jaeckle Centre

    a world-class equestrian facility for daily riding, expert training, and horse boarding for Grove members.

    With approximately fifty percent of the community devoted to open, lush, green spaces, parks, and pastures, embracing a healthy, active lifestyle is easy for all members and their guests.

    The Manor House, the private clubhouse, is the masterpiece of the beautiful community.

    Majestically overlooking the Greg Norman Signature golf course, The Manor House is the social hub for members and their guests.

    At the Manor House, exceptional service and an elegant, comfortable atmosphere are the backdrop for wonderful dining experiences, gatherings at the bar and lounge, and private events.

    It is the place where friends and families gather, and memories are made.

    The Grove is located in the most sought-after school district in Tennessee, offering children at The Grove the opportunity to attend College Grove Elementary, Page Middle, and Page High School, each highly ranked within the district.

    The Grove is a club dedicated to the enrichment of its youngest members, tweens, and teens. The Clubs youth programs are designed specifically for them and led by well-trained, professional educatorsand it's right inside the gates

    The Discovery Club offers the opportunity to experience and explore something new each dayfrom daily outdoor adventures to arts and crafts, scavenger hunts, golf, tots tennis, and kids kitchen.

    Teens programming includes such activities as tennis clinics, volleyball, nature walks, golf, horseback riding, fishing, as well as individual help with homework and school assignments.

    The Grove offers a country lifestyle with the added luxury of nearby shopping and dining in Franklin, Cool Springs, Berry Farms, and Nashville, Tennessee10-25 minutes away from the front gate.


    DINING FACILITIES:
    1 formal dining room that seats 68
    1 lounge/bar to enjoy cocktails before dinner
    1 mens grill that seats 24
    1 ladies lounge that seats 14
    1 outdoor dining facility that seats 94
    3 outdoor event lawns to host large events
    Pool with full-service dining menu
    The Bridge Bar, a casual atmosphere dining experience that seats 48 inside and 48 outside.
    The club is open 7 days per week, 12 months a year.
    For more information on

    The Grove:

    About the Club

    The Grove
    6020 Wildings Crossing
    College Grove, TN 37046
    This club uses CMAA's General Manager/Chief Operating Officer Concept.

    Age of Club Number of Members Average Age of Members Club Ownership

    9

    375

    51

    Developer-Owned

    Gross Dollar Volume Annual Dues Volume Annual Food Sales Annual Beverage Sales










    Golf Facilities

    • 18 hole course, par 72, designed by Greg Norman (Signature Course)
    Home of the Simmons Bank Open Korn Ferry Tour Event.


    Tennis Facilities

    • 3 outdoor lighted Hard courts
    • 2 outdoor lighted Hard courts
    Plus 4 pickle ball courts


    Swimming Facilities

    • 1 Outdoor
    • 1 Outdoor
    • 1 Outdoor
    2 large pools - 1 for adults and 1 for kiddies (with slide). 1 New - community pool for development opened, September 2020


    Other Athletic Facilities
    Equestrian - World Class Riding Facility, Fishing Lakes, Organic Garden, General Store, Kids Discovery Camp

    Dining Facilities

    • Multiple
    • Men's Grill
    • Multiple
    • Men's Grill

    DINING FACILITIES:
    1 Formal Dining Room that seats 6- Manor House (main CLub House)

    1 Lounge/Bar to enjoy cocktails before dinner

    1 Mens Grill that seats 24

    1 Ladies Lounge that seats 14

    1 outdoor dining facility that seats 94

    3 outdoor event lawns to host large events

    New Casual Dining Restaurant, Bridge Bar - 96 seats (48 indoor, 48 patio seating) opened, September 2020

    F&B volume - $1.6 M/year The Grove


    Special Club Features
    Club is open 7 days per week, 12 months per year.

    About the Job

    Date Posted
    4/8/2021


    Job Title
    Lead Server


    Job Type
    Full-time


    Brief Job Description
    Full, Part TIme & Seasonal positions available.

    General Summary of Duties:


    The purpose of this job is to serve guests enthusiastically, suggestively selling menu items, serving both food and drink products, correctly charging member accounts for food and beverages sold and ensuring that members receive recognition, anticipation and seamless service that supports club standards throughout their meal.

    Perform all tasks related to food and beverage service in a courteous and efficient manner while maintaining a clean work area.

    Responsible to coordinate, develop, and implement all Food & Beverage departmental training programs to promote a well-trained staff resulting in positive member relations.


    Typical Physical/Mental Demands:
    Requires mobility and prolonged standing. Bending and reaching to a height of eight feet. Transporting, pushing, pulling, and maneuvering items weighing up to thirty (30) pounds. Working at a height of four (4) feet. Normal sense of smell, taste, touch, and sound. Normal vision range. Eye/hand coordination and manual dexterity. Ability to distinguish letter, figures, symbols, and colors. Work may be performed in small areas having a three-foot access. Work entails chemical usage. Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality.
    Examples of Duties (includes but not limited to the following):

    Always displays the highest standards of service, welcoming members in a polite, gracious, and enthusiastic manner; always paying attention; anticipating and meeting their needs.

    Oversee the training process of new team members as it relates to the club performance standards and Food & Beverage departmental standards.

    Observe and appraise team member performance, provide feedback, and facilitate improvements in accordance with established standards of product and performance.

    Track and maintain all individual team member training records of in-house programs, including departmental orientation records for new hires.
    Monitors and maintains the productivity level of employees.
    Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.
    Celebrates and fosters decisions that result in successes as well as failures.
    Communicates areas that need attention to staff and follows up to verify understanding.
    Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.
    Creates and nurtures a Club environment that emphasizes motivation, empowerment, teamwork, and passion for providing service.
    Take and deliver food and beverage orders to members and ensure correct and prompt delivery of orders.

    Greets members, explains special of the day, explains menu using concise and articulate language, and listens and responds to question.

    Suggestively sells appetizer, entre, and dessert menu items by describing each item in an appetizing way.
    Delivers checks promptly to the line so that orders can be prepared within the prescribed time.

    Returns to the table throughout the members visit to ask if guests are satisfied, check for refills, suggestively sells additional items and clear items from the table, and delivers the check.

    Performs service duties for other servers in the dining room by picking up their orders w

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