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    Provider Relations Advocate - New York, United States - CAIPA MSO LLC

    CAIPA MSO LLC
    CAIPA MSO LLC New York, United States

    3 weeks ago

    Default job background
    Full time
    Description
    Description:

    As a Provider Relations Advocate, you will be expected to coordinate and document provider inquiries and provide prompt and courteous service to requests for assistance for all providers via face-to-face, telephone calls, faxes, and emails. Assist in supporting the network strategies and network initiatives via calls or in-person outreach. The successful individual must be able to communicate and collaborate effectively with others; internal as well as external contacts and resources in order to achieve desired results and resolution of issues.

    Responsibilities:

    • Resolves provider issues by researching causes and working with various health plans and internal stakeholders.
    • Build and maintain provider relationships with practices through active outreach
    • Assist in designing and implement programs that nurture positive relationship between IPA/Provider/Healthplan
    • Identify gaps in network composition and services and help support strategies for network initiatives, including network expansion, recruitment, and contracting supports.
    • Leading and reporting on monthly meetings.
    • Responds to provider that is seeking assistance.
    • Works with providers, health plans, and internal departments.
    • Builds collaborative relationships with multiple health plan representatives and providers.
    • Staying updated and providing education to providers on various health plan policies.
    • Assisting and completing various projects on time.
    • Other duties and projects as assigned in line with department and company needs.
    Requirements:

    Requirements

    • Strong communication and interpersonal skills to effectively present information and respond to questions from representatives, providers, and the general public.
    • Proven analytical skills
    • Excellent multi-tasking, prioritizing, and time management skills.
    • Knowledge and experience with Adobe, and Microsoft Office products.
    • Bachelor's Degree; or two years related experience and/or training.
    • Chinese language is preferred but not required.
    • Willing to travel 70% of the time in the field working hands on with providers

    Benefits

    • Competitive Health Benefits including Medical, Vision, Dental and Life Insurance
    • 401k retirement plan with a 6% corporate match
    • Paid Time Off
    • 13 Paid Holidays
    • Hybrid work schedule

    Salary Range

    $45k-$55k

    PI60b b

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