Jobs
>
New York City

    Information Technology Manager - New York, United States - Warwick Hotel

    Warwick Hotel
    Warwick Hotel New York, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    This complex position will include Warwick, New York, and Chicago properties. As an IT Manager, you will play a crucial role in overseeing the technology infrastructure of our Warwick New York/Chicago Hotel. Your responsibilities will include managing IT personnel, ensuring smooth daily operations, and implementing cutting-edge solutions to enhance guest experiences. If you're passionate about technology, and thrive in a dynamic work environment, we encourage you to apply

    Responsibilities:

    Network Management and Optimization:

    Develop new network troubleshooting strategies to minimize downtime and reduce maintenance costs.

    Create rational plans for upgrading hardware's, networks and software whenever new updates become available.

    Implement strategies to ensure seamless network operation during any issues.

    Technology Innovation:

    Stay up-to-date with emerging network technologies and report relevant information to the WNY WCH executive team weekly or monthly.

    Collaborate with other department managers to assess growth needs and maintain the company's network.

    Security and Infrastructure:

    Lead remediation efforts for security gaps and networking vulnerabilities.

    Migrate legacy servers and applications to modern solutions.

    Handle business-critical IT tasks and systems administration.

    Hardware and Software Management:

    Maintain hardware and software inventory.

    Document internal processes and procedures related to IT duties.

    Perform server administration tasks, including user/group administration, security permissions, group policies, and resource monitoring.

    Maintain hardware and software inventory.

    Research and Development:

    Collaborating with the Project office on Capex and major maintenance projects.

    Identify emerging trends and technologies relevant to the hospitality industry.

    Monitor project timelines, budgets, and deliverables.

    Ensure successful project execution.

    Communication and Budgeting:

    Partner with internal and external stakeholders to communicate project status, activities, and achievements.

    Manage the WNY WCH IT department budget effectively.

    Oversee the WNY WCH help desk ticketing system, ensure tickets are being handled in a timely manner, escalate when needed.

    Track IT support metrics such as ticket volume, resolution time, customer satisfaction to identify areas for improvement.

    Stay up-to-date with the latest IT system technologies and software.

    Assist with more complex support requests from staffs and guests when required

    Create knowledge base articles and support documentation for common IT issues

    Ensure WNY WCH IT support operations adhere to company policies, IT security protocols, and industry best practices.

    Oversee the procurement, development, upgrade, and maintenance of all IT systems and infrastructure strictly following our SOP and submit for internal approval.

    Requirements:

    5+ years experience working in an IT service desk or support role

    Excellent understanding of computer systems, Opera PMS applications, Symphony POS, Great Plains

    Mitel PBX, WatchGuard Firewalls, Music & Sound Systems, HSIA Guest Wi-Fi, Networking and Databases.

    Strong leadership, organizational, and customer service skills

    Analytical mindset, able to derive insights from metrics and data

    Outstanding communication and interpersonal abilities

    Relevant bachelor's degree in computer science, information technology or related field

    Expertise overseeing complex IT infrastructure and ERP systems

    Strong understanding of IT security and data governance

    Excellent communication, leadership, budgeting and negotiation competencies

    Up to date with legislation and trends in technology space

    Problem-solving attitude with an ability to manage simultaneous IT projects

  • FedEx Supply Chain

    Manager, Implementation Technology

    3 weeks ago

    FedEx Supply Chain York, United States

    **This position is domiciled in York, PA and the shift is Monday-Friday (onsite position)** · **General Summary** · The Manager, Implementation Technology leads integrated, product and project teams providing Product Development, Quality, or Operations expertise on customer or co ...

  • Committee to Protect Journalists

    Technology Advocacy Manager

    6 days ago

    Committee to Protect Journalists New York, United States

    **Job Title**:Technology Advocacy Manager · **Department**:Advocacy and Communications · **Job Band**:Management I · **Reports to Title**:Deputy Director of Advocacy · **FLSA Status**:Exempt · **Union Represented**:Yes · **How to Apply**: · Please submit a cover letter, resume, a ...

  • FedEx Supply Chain

    Manager, Implementation Technology

    1 week ago

    FedEx Supply Chain York, United States

    **This position is domiciled in York, PA and the shift is Monday-Friday (onsite position)** · **General Summary** · The Manager, Implementation Technology leads integrated, product and project teams providing Product Development, Quality, or Operations expertise on customer or co ...

  • AthenaPsych

    Information Technology Manager

    1 week ago

    AthenaPsych New York, United States

    AthenaPsych is a New York State mental health approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges. We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care. W ...

  • CSA Group

    Bim Technology Manager

    1 week ago

    CSA Group New York, United States

    _**Join Our Growing Team**_ · CSA provides the ideal place for you to develop or start your career in a fast-paced, diverse environment. At CSA Group, one of our guiding principles is to treat people with respect, and we appreciate diversity in their backgrounds, experiences and ...

  • NewYork-Presbyterian Hospital

    Project Manager, Information Technology

    2 weeks ago

    NewYork-Presbyterian Hospital Manhattan, United States

    **Lab Science Saves Lives**: · **Project Managers Make It Possible** · **Project Manager, Information Technology - Central Laboratory - Full-Time - Days** · Step into the fast-paced world of New York Presbyterian where the Laboratory staff are redefining the limits of science and ...

  • Google

    Platform Technology Operations Manager

    3 weeks ago

    Google New York, United States

    **Minimum qualifications**: · - Bachelor's degree or equivalent practical experience. · - 10 years of experience in a technical project management or a customer-facing role. · - 5 years of experience in project or team leadership in sales engineering, product management or techni ...

  • Meta

    Partner Manager, Ad Technology

    4 days ago

    Meta New York, United States

    Help drive the advertising industry forward working with Advertising Technology Partners. Work on/learn from a high-performing, and dedicated Partner Management team. Unlock new opportunities through the scale of the Meta platform. · **Partner Manager, Ad Technology Responsibilit ...

  • Blackstone Group

    Investment Guideline Management, Technology

    2 days ago

    Blackstone Group New York, United States

    Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help c ...

  • FusionWorks

    Assistant for the management of operational technology

    3 weeks ago

    FusionWorks North City, United States

    As a medium-sized company in the food industry, we specialize in the refinement of fresh fruits and supply our products to the wholesale trade for hotels, gastronomy and catering as well as the delicatessen industry nationwide. · We are currently looking for an · Assistant for t ...

  • Convene

    Technology Manager

    1 week ago

    Convene New York, United States

    Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, wher ...

  • Experis

    Technology Manager

    3 days ago

    Experis New York, United States Full time

    Our banking client is seeking a Director of Financial Crimes Compliance Systems to join their team. As a Director of Financial Crimes Compliance Systems, you will be part of the Compliance Team supporting Financial Crimes Technology specifically. This is a technical-focused role ...

  • Experis

    Technology Manager

    1 week ago

    Experis New York, United States Full time

    Our banking client is seeking a Director of Financial Crimes Compliance Systems to join their team. As a Director of Financial Crimes Compliance Systems, you will be part of the Compliance Team supporting Financial Crimes Technology specifically. This is a technical-focused role ...

  • LHH

    Technology Manager

    3 weeks ago

    LHH New York, United States

    Our client is a seeking a Technical Manager for IT Operations, an integral role requiring a seasoned professional with profound expertise in software development and technology implementation. The successful candidate will be responsible for spearheading the construction, deploym ...

  • SoFi

    Technology Supplier Risk Manager(Contract)

    1 week ago

    SoFi New York, United States

    **Employee Applicant Privacy Notice** · **Who we are**: · Shape a brighter financial future with us. · Together with our members, we're changing the way people think about and interact with personal finance. · We're a next-generation financial services company and national bank u ...

  • Selby Jennings

    Technology Business Manager

    2 weeks ago

    Selby Jennings New York, United States Full time

    Job Title - Business Manager · Work model - 5x a week in office, Manhattan · Comp - k+ total comp (base + bonus) · Summary - A top hedge fund globally is hiring a business manager to join their core engineering team working closely with various technology and business leaders. Yo ...

  • HOK

    Design Technology Manager

    3 weeks ago

    HOK New York, United States

    We are currently seeking a Design Technology Manager for Major Projects to join our team. In this role, you will be responsible for supervising and coordinating the implementation of design technology on selected major projects across the firm. You will also participate with the ...

  • NBCUniversal

    Manager, Technology Continuity

    1 week ago

    NBCUniversal New York, United States Full time

    Job Description · The Manager, Technology Continuity will report to the Director of Technology Continuity and work as part of the Business Continuity/Crisis Management/Environmental Health & Safety team. The Manager, Technology Continuity will work with internal technology resour ...

  • SoFi

    Technology RCSA Manager

    4 weeks ago

    SoFi New York, United States

    Who we are: · Shape a brighter financial future with us. · Together with our members, we're changing the way people think about and interact with personal finance. · We're a next-generation financial services company and national bank using innovative, mobile-first technology to ...

  • Phaxis

    Product Manager Technology

    3 weeks ago

    Phaxis New York, United States

    PRODUCT MANAGER TECHNOLOGY AT GLOBAL FINTECH FIRM · Base Salary is $175K to $250K (based upon candidate and experience) · Year-end Bonus; and Excellent Benefits · Global FinTech Firm is looking for an experienced individual to join its Discretionary Technology Team as a Produc ...