- Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions
- Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools
- Perform operational and customer support tasks
- Provide excellent customer service, engage customers in conversations, and build relationships with them
- Manage the schedule and the daily operations of the teller line
- Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management
- Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures
- Support customers and employees in resolving or escalating concerns or complaints
- Collaborate and consult with branch employees, colleagues, and mid-level managers
- Interact directly with customers
- Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives
- Manage allocation of people and financial resources for branch operations
- Mentor and guide talent development of direct reports and assist in hiring talent
- This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
- 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 1+ years of Leadership experience
- Leadership skills including the ability to build, develop, and motivate a diverse work team
- Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues
- Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment
- Ability to educate and connect customers to technology and share the value of mobile banking options
- Ability to interact with integrity and professionalism with customers and employees
- Knowledge and understanding of laws and regulations pertaining to the banking industry
- Knowledge and understanding of retail compliance controls, risk management, and loss prevention
- Ability to work effectively under pressure, meet deadlines, exercise independent judgment, and use critical thinking skills
- Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
- Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
- Cash handling experience
- Ability to work weekends and holidays as needed or scheduled
- Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness. However, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
- This position is not eligible for Visa sponsorship
- Job posting may come down early due to volume of applicants.
-
Network Management Associate
3 weeks ago
Insight Global Campbell, United StatesJob Description · Job DescriptionNetwork Management Associate · GENERAL SUMMARY OF DUTIES: The Network Management Associate is responsible for independently focusing on our relationship with our delegated contracted physician networks. · DUTIES INCLUDE BUT NOT LIMITED TO: · 1. Wo ...
-
Network Management Associate
11 hours ago
HCA Healthcare Campbell, United StatesSalary Estimate: $ $ / year · Learn more about the benefits offered for this job. · **Introduction**: · **Benefits**: · HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include ...
-
Operations Leadership Associate
3 weeks ago
Spring Education Group Campbell, United States**Operations Leadership Associate**: · Spring Education Group (CA), 1999 S Bascom Ave, Campbell, California, United States of America Req #5579 · Tuesday, April 16, 2024 · - Spring Education Group is a multi-brand education network of superior private school institutions spanning ...
-
Network Management and Member Services Manager
3 weeks ago
HCA Healthcare Campbell, United StatesSalary Estimate: $ $ / year · Learn more about the benefits offered for this job. · **Introduction**: · Do you want to join an organization that invests in you as a(an) Manager Data Management? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in ...
-
Receptionist
3 weeks ago
Imperative Care Campbell, United States**Job Title: Receptionist** · **Location**_: This position is based in our Campbell, California offices. This position is _on-site and full-time_ · **Why Imperative Care?** · Do you want to make a real impact on patients? Imperative Care is changing the way stroke is treated. As ...
-
Payroll and HR Assistant
2 weeks ago
NeXgen Facilities Group LLC Campbell, United States**About us** · Nexgen Facilities Group is a leading facility management company that offers a wide range of services to businesses and organizations across the US. With a team of experienced professionals and a commitment to delivering high-quality services, Nexgen Facilities Gro ...
-
Teamcenter Developer
3 weeks ago
ChargePoint Campbell, United States**About Us**: · With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world's leading EV charging networks ...
-
Care Navigator Ii
2 weeks ago
Rebekah Childrens Service Campbell, United States**Are you looking for an Agency that is Fun, Friendly, Collaborative, Exciting and Rewarding, you have found the right place.** · Rebekah Children's Services is passionate about Mental Health and providing the best care to our clients, employees, and community. We are looking for ...
-
Clinical Program Manager
2 weeks ago
Rebekah Childrens Service Campbell, United States**Are you looking for an Agency that is Fun, Friendly, Collaborative, Exciting and Rewarding, you have found the right place.** · Rebekah Children's Services is passionate about Mental Health and providing the best care to our clients, employees, and community. We are looking for ...
-
Senior SAP Project Manager
3 weeks ago
Titan Ventures Campbell, United StatesOur energy client is currently seeking a Senior Project Manager (m/f/d) to join their team. · Key Responsibilities: · Part of the program management team as the IT program manager for a SAP IS-U (ERP) to S4/HANA migration · Close collaboration with the business program manager an ...
-
Night Auditor
1 week ago
Courtyard by Marriott Campbell, United States**Salary**: $18-19 per hour · Days Needed: Friday and Saturday · **Job Title: Night Auditor** · Overall Responsibilities · - Responsible for running all overnight duties at the Front Desk. · - Complete Night Audit procedures from Fosse · - Always use guest name. Listen intently t ...
-
Night Auditor
2 days ago
Courtyard by Marriott Campbell, United States**Job Title: Night Auditor** · Overall Responsibilities · - Responsible for running all overnight duties at the Front Desk. · - Complete Night Audit procedures from Fosse · - Always use guest name. Listen intently to each guest, focusing directly on them during each interaction. ...
-
Pro Sales Associate
1 week ago
Behr Paint Company Campbell, United StatesTo thrive as a Pro Sales Associate, you must be approachable, organized, and genuinely interested in helping our customers. Some basic computer skills are necessary to use our customer management software. An outgoing personality with a positive attitude will help you start up co ...
-
IT Tech Support
1 week ago
Lan Pros Communication, Inc. Campbell, United States**Job description** · IT Tech Support / Managed Services Technician / Field Network Technician (Bay Area-San · Francisco), not a network administrator. · Successful IT Support Services Company is seeking a Quality Technician who is a team player, · good at troubleshooting, has an ...
-
Casual Relief Veterinarian
1 day ago
VCA Animal Hospitals Campbell, United StatesWe are seeking a relief veterinarian to join our San Jose team We have 6 General Practice hospitals within the San Jose area, each with their own unique culture, welcoming teams, and we are looking for someone to add to our squad A relief position is perfect if you are looking fo ...
-
Claims Auditor
1 week ago
HCA Healthcare Campbell, United StatesHourly Wage Estimate: $ $46.60 / hour · Learn more about the benefits offered for this job. · **Introduction**: · Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family Jump-start ...
-
Care Navigator Ii
1 day ago
Rebekah Childrens Service Campbell, United States**Are you looking for an Agency that is Fun, Friendly, Collaborative, Exciting and Rewarding, you have found the right place.** · Rebekah Children's Services is passionate about Mental Health and providing the best care to our clients, employees, and community. We are looking for ...
-
Member Care Coordinator
1 week ago
JumpstartMD Campbell, United States**Transform Lives with JumpstartMD: Join Us as our next Member Care Coordinator at our Campbell, CA locations** · *** About JumpstartMD**: · We've celebrated over a million pounds lost by our members - a number that's constantly ticking upwards · JumpstartMD is not just a medical ...
-
Area Supervisor
3 weeks ago
Ross Stores Campbell, United States Full timeArea Supervisor PL0124) Description GENERAL PURPOSE: · The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. ...
-
Provider Network Manager
3 weeks ago
Insight Global Campbell, United StatesGENERAL SUMMARY OF DUTIES: · The Manager of Network Management and Member Services is responsible for overseeing the operational activities of the Network Management and Member Services departments · What you will do: · Supervises a staff consisting of Network Management Associat ...
Branch Operations Associate Manager Gillette WY - Wells Fargo
Description
Why Wells Fargo:
Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health.
We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S.
We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package. Apply today.About this role:
Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small & Business Banking division.
In this role you will:
Required Qualifications:
Desired Qualifications:
Job Expectations:
Posting End Date:
8 May 2024
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
