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specialist
3 weeks ago
HCL Technologies Adams, United StatesJob Description (Posting). · Reporting to: Field Services Manager · As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with en ...
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Senior Specialist
2 weeks ago
HCL Technologies Ltd. Adams, United StatesJob Description (Posting). · Reporting to: Field Services ManagerAs a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end use ...
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Senior Client Support Specialist
1 week ago
One Community Bank Adams, United StatesAre you ready for an exciting opportunity to make a significant impact in the banking industry? Join our team at One Community Bank as a Full Time Senior Client Support Specialist in Adams, WI. As a Senior Client Support Specialist, you will have the chance to be at the forefront ...
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SilverWorks Arkdale, United StatesAbout Us · Who are we? We are a unique company in Germany, leading the market in modern wound care. We have over 250 registered nurses working in the field and over 100 employees in our office, all dedicated to the well-being of our patients. Who are we missing? Well, you of cour ...
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IT specialist
1 week ago
Infinity Systems Packwaukee, United StatesZEDAS is a leading software manufacturer for the digitization of railway processes with 30 years of success in the DACH market and a focus on further internationalization. With 90 employees, we develop and distribute intelligent software products for the management of rail freigh ...
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Nursing specialist
1 week ago
SilverTech Elroy, United StatesElroy 'Nursing Specialist (m/f/d) as Permanent Night Shift · Full-time or Part-time · Main Street 108, 26639 Wiesmoor, Germany · With professional experience · Do you want to work for the largest nursing home operator in Germany? · Are you looking for a crisis-proof employer? · I ...
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Specialist in Gynecology and Obstetrics
1 week ago
NovaWorks Wyeville, United StatesCarcinoma Surgery | Breast Surgery | Chemotherapy | Breast Center | Primary and Basic Care Provider · Region: · Hesse · Employer: · For my excellent client, a primary and basic care hospital with over Apply nowbeds, I am currently looking for a specialist in gynecology and obstet ...
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Senior Client Support Specialist
1 week ago
One Community Bank Adams, United StatesAre you ready for an exciting opportunity to make a significant impact in the banking industry? Join our team at One Community Bank as a Full Time Senior Client Support Specialist in Adams, WI. As a Senior Client Support Specialist, you will have the chance to be at the forefront ...
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Accounting Specialist
1 week ago
Velocity Ventures Adams, WI, United States FreelanceFor our client, a leading company in its industry worldwide with approximately 1200 employees, we are looking for an Accounting Specialist (m/f/d). · Responsibilities: · - Booking and posting of business transactions with a focus on accounts receivable accounting · - Reconciliati ...
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Office Support Specialist
4 days ago
One Community Bank Adams, WI, United States Full timeAre you ready for an exciting opportunity to make a significant impact in the banking industry? Join our team at One Community Bank as a Full Time Senior Client Support Specialist in Adams, WI. As a Senior Client Support Specialist, you will have the chance to be at the forefront ...
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Quantum Dynamics Wood Village, United StatesWood Village is looking for a specialist in pediatric and adolescent medicine / neuropediatrics (m/f/d) with the job ID 1289 at our location in Bonn. This is a full-time position at an academic teaching hospital with approximately 450 beds. Our clinic for pediatric and adolescent ...
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Specialist doctor in full-time employment
1 week ago
BlueWave Solutions Lyndon Station, United States Full timeWe are currently seeking a specialist in general surgery (m/f/d) for a hospital specializing in comprehensive care in the Lyndon Station area, to start as soon as possible. The position offers a wide range of general surgery, as well as visceral and thoracic surgery, including pa ...
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Omega Enterprises Wisconsin Rapids, United StatesJoin us in Wisconsin Rapids and look forward to: · Our qualified instructors are waiting for you with an intensive IT training. This includes, for example: · Planning, installation, and configuration of complex IT systems · Commissioning of systems · Analysis and troubleshooting ...
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NovaTech Solutions La Valle, United StatesWe are looking for a specialist in quality assurance and management (m/f/d) in metal production and processing. You will work in the field of quality management, both in product and process control. · Tasks: · Inspection planning:Creating, reviewing and adapting inspection plans ...
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Infinity Ventures Montello, United StatesWelcome to Staehlin. Welcome to the family. · For over 165 years, the Pickert family has been leading the traditional house of Staehlin in Kempten. In our three areas of stationery, office world, and interior design, we offer a variety of apprenticeships and development opportuni ...
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Information Technology Support Engineer
1 week ago
AVASO Technology Solutions Adams, United StatesJob Summary · Position: IT onsite Support Specialist · Location: Adams, Wisconsin · Position type: Independent Contractor / Freelance- Part time · Duties and Responsibilities: · This is Freelance work (like Self-Employed / Field Nation / Upwork): Means you will work for your own, ...
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Clerk/Typist - Child Support (Part-Time)
2 weeks ago
Adams County WI Adams, United States Part time· Performs intermediate skilled administrative support work answering phones, responding to inquires or redirecting inquiries to the appropriate staff person, maintaining office supplies, maintaining files and records, and related work as apparent or assigned. Work is performed ...
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Quantum Ventures Grand Marsh, United StatesAbout the Company · As a traditional family-owned company, we are an excellent specialist in timber construction - THE leading timber construction company in the southwest of Germany. · We offer our customers quality, many years of experience, and a wide range of products at a h ...
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Patient Access Specialist
5 days ago
Marshfield Clinic Health System (MCHS) Wisconsin Rapids, United States Part timeDescription · : JOB SUMMARY · The Patient Access Specialist serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. This individual is to comp ...
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Vocational Rehabilitation Specialist
3 weeks ago
Veterans Health Administration Wisconsin Rapids, United StatesSummary · The Vocational Rehabilitation Specialist at the Wisconsin Rapids Community Based Outpatient Clinic possesses intensive knowledge of mental and physical disabilities or other handicaps, in terms of the practical effects of such handicaps on work tolerances, motivations, ...
Specialist - Adams, United States - HCL Technologies Ltd.
Description
Job Description (Posting).Job Title:
Remote Desktop Support analystReporting to: Remote Desktop Support LeadMinimum Experience 1-3 Years of Service desk / Remote Desktop support As a member of the Remote Desktop Support team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness.
This position has frequent contact with end users and peers. The candidate will support the end user remotely.The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the team.
The candidate will also provide dispatch support to onsite technician.Job Description As a Remote Desktop Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Provide remote support over the phone or chat to customer that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform software updates, Configuration changes, or Software installations. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. Hands on experience on Windows/MS Office Troubleshooting. Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. Install software for and troubleshoot a wide range of applications. Conduct remote troubleshooting, Guide users with simple, step-by-step instructions. Understanding of SharePoint/Active Directory/Citrix-VDI/SCCM/App Packaging/Print Services technologies.Desired Qualifications:
BS/BA/BE in Computer Science, Information systems, or an equivalent combination ofeducation or Experience: One to three years of experience in service delivery and End user hardware and software Configuration troubleshooting.
Experience with various desktop systems, operating systems, and diverse technical environments. Excellent customer service orientation and verbal communication skills. Should be comfortable with night shifts. Good Experience of Incident Management/ITIL Process.Job Title:
Remote Desktop Support LeadTeam Leaders play extremely important role in motivating company's teams and ensuring their success. Some of their duties include communicating company goals, safety practices, and deadlines with designated teams. They are responsible for motivating team members and assessing their performance and evaluation.
Desired Qualifications:
BS/BA/BE in Computer Science, Information systems, or an equivalent combination of educationExperience: 2.5 years of experience as a Team Leader or similar role 4 years of technical experience (SD\\RDS) In-depth knowledge of performance metrics Good PC skills, especially MS Excel Experience with organizing training programs Sense of ownership and pride in your performance and its impact on company s success Critical thinker and problem-solving skills Team player Good time-management skills Great interpersonal and communication skills Degree in Management or training in team leading is a plus (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.)
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