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Senior Client Support Specialist
1 week ago
One Community Bank Adams, United StatesAre you ready for an exciting opportunity to make a significant impact in the banking industry? Join our team at One Community Bank as a Full Time Senior Client Support Specialist in Adams, WI. As a Senior Client Support Specialist, you will have the chance to be at the forefront ...
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Senior Client Support Specialist
1 week ago
One Community Bank Adams, United StatesAre you ready for an exciting opportunity to make a significant impact in the banking industry? Join our team at One Community Bank as a Full Time Senior Client Support Specialist in Adams, WI. As a Senior Client Support Specialist, you will have the chance to be at the forefront ...
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Spectrum Ventures Wonewoc, United StatesAdditional development opportunities through regular offers for further education and training · A modern and well-equipped clinic, as well as working in a multidisciplinary team · You will receive an attractive compensation package in a permanent employment · Other benefits · Cu ...
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Senior physician in geriatrics
1 week ago
Nexus Innovations Wisconsin Rapids, United StatesYou are a supervisor for the assistant doctors in terms of specialist instruction and accompany them in diagnostics, therapy planning and implementation · You ensure a deepening of geriatric-specific content such as assessments, diagnostics and therapy for multimorbidity, polypha ...
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Nursing assistant
1 week ago
Stellar Ventures Wautoma, United StatesWe are looking for trainees for the position of nursing assistant (m/f/d) at Haus St. Anna in 97900 Kuelsheim, Wautoma. This position is available in full-time or part-time and has a duration of 1 year. · What we offer for you: · - You are valuable to us: We need you as a well-tr ...
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Office Support Specialist
4 days ago
One Community Bank Adams, WI, United States Full timeAre you ready for an exciting opportunity to make a significant impact in the banking industry? Join our team at One Community Bank as a Full Time Senior Client Support Specialist in Adams, WI. As a Senior Client Support Specialist, you will have the chance to be at the forefront ...
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Oak Medical Wisconsin Rapids, WI, United StatesAbout Oak Medical SC · Our mission is to provide consistent, high-quality care. Every provider at Oak Medical believes in taking responsibility for patient care and working with peers to ensure those in their care receive timely, dignified, compassionate medical treatment. We pro ...
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Human Resources Business Partner
1 day ago
Maximus UK Wisconsin Rapids, United StatesBe part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on peoples li ...
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Oak Medical Wisconsin Rapids, United StatesAbout Oak Medical SC · Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. · Our mission is to provide consistent, high-quality care. Every provider at Oak Medical believes in taking responsibility for patient care and wo ...
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Human Resources Business Partner
2 days ago
Once For All Wisconsin Rapids, United StatesThe HR Business Partner is a senior member of the HR team and #2 to the Head of People. The role works in partnership across our functional teams to provide specialist coaching, support and influence that will enable the HR team and key stakeholders to effectively deliver the HR ...
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Healthcare Provider Network Contractor
3 weeks ago
EWINGS INC. Wisconsin Rapids, United States FreelanceHealthcare Provider Network Contractor · In preparation for future projects, EWINGS is seeking to build relationships with Network Contractor professionals that have a minimum of 5+ years of experience developing healthcare provider networks. By connecting with us now, you can ...
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Human Resources Business Partner
2 days ago
Lumine Group Wisconsin Rapids, United StatesThe Company Lumine Group is publicly traded on the TSX Venture Exchange (TSXV:LMN) with a market cap of over $45 billion. Lumine Group acquires, strengthens, and grows communications & media software businesses. Lumine Groups focus is always long-term, we buy and hold forever, an ...
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Oak Medical Wisconsin Rapids, United StatesJob Description · Job DescriptionSalary: · About Oak Medical SC · Our mission is to provide consistent, high-quality care. Every provider at Oak Medical believes in taking responsibility for patient care and working with peers to ensure those in their care receive timely, dignif ...
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Senior Pharmacy Sales Executive
18 hours ago
CenterWell Primary Care Wisconsin Rapids, United StatesBecome a part of our caring community and help us put health first · The Senior Pharmacy Sales Executive leverages targeted geographic analysis, engages with Physician offices to influence physicians to route patients' specialty drug prescriptions to Humana Specialty Pharmacy for ...
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Infrastructure
2 days ago
Binnies Wisconsin Rapids, United StatesProvide designs which are innovative and deliver value for money whilst acting as a proactive problem-solver by applying engineering principles. Key Accountability 1 Design Excellence 60% of time Delivering clean water and wastewater infrastructure projects within a framework con ...
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Energy Engineer
1 week ago
NSB Recruitment Ltd Wisconsin Rapids, United StatesNSB Recruitment have an exceptional opportunity for an experienced senior level Principal Energy Engineer to join this market leading energy and utilities consultancy. Your role will be to drive excellence and innovation in the energy sector whilst working from Home ( l ocation: ...
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Physical Therapist Assistant
3 weeks ago
Fox Rehabilitation Wisconsin Rapids, United StatesJob Posting Description: · Our team is growing, and we're looking for top caliber Physical Therapist Assistants to join us in Berlin, WI and the surrounding area. This position is primarily based in one of our senior living community partners. · We're FOX Rehabilitation, a mult ...
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Technology Support Technician
4 days ago
Mid-State Technical College Wisconsin Rapids, United StatesPosition Summary · Provide primary classroom instructional technology and audiovisual equipment support throughout the District to faculty, staff, Board of Directors, and presenters at meetings and events. · Duties & Responsibilities · Deploy, support, configure, maintain, trou ...
Senior Specialist - Adams, United States - HCL Technologies Ltd.
Description
Job Description (Posting).Reporting to:
Field Services ManagerAs a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness.
This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution.
The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department.
The candidate will also provide hands and eyes support to other IT teams including Audio Visual, Network, and Servers.Job DescriptionAs an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Manage a team of 25-30 technicians across locations Manage the reporting of SLAs , Adherence of SLA and contract Manage shift and shift planning including on call roster Manage Resource productivity Enable the team with training and development Ensure security compliance Ensure sufficient inventory level is managed across locations Ensure all service request and incidents are resolved before agreed service levels Plan and execute any move request or project work Lead the team by providing technical and process assistance to below activities Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD s, Data Migration, Refreshes and health checks Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to end users by visiting their desk location Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basisDesired Qualifications:BS/BA in Computer Science, Information systems, or an equivalent combination of education Experience: 4-7 years of experience in service delivery and End user hardware and software Configuration troubleshooting.
Experience with various desktop systems, operating systems, and diverse technical environments. Excellent customer service orientation and verbal communication skills. Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. Ability to install software for and troubleshoot a wide range of applications. Analytical thinking and problem-solving ability. CompTIA A+ certification or equivalent certification Flexible for travelling to remote sites or cluster Should be able to lift weight up to 30lbs at waist level (1.) To maintain h
