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Community Manager - McLean, United States - Kettler Enterprises, Inc
Description
Overview:
K
ETTLERis one of the largest multifamily development, investment, and property management companies serving the Mid-Atlantic and Southeastern regions of the United States.
ETTLERis consistently ranked among the?
TOP MULTIFAMILY OPERATORS IN THE NATION
, delivering quality services to clients and showcasing top-tier expertise in the property development space.
Regional Operation
s Specialist Team
Overview:
Are you a superstar in your position? Do you love sharing your extensive property management knowledge with others? ?If so, then the Regional Operations Specialist Team is for you We are currently seeking highly skilled individuals to join our
team
ETTLER
sites to
lead
progress of
daily operational needs. If you love what you do
, are a natural leader
and
excel
at your job, then
KETTLERs
Regional Operations Specialist Team is for you
Position
Overview:
K
ETTLERcurrently has an opening for a
Regional Operations Specialist -
Community Manager
, based in the DC Metro area
.
This position
leads
operational success throughout the K
ETTLERportfolio
and requires
local and multi-state travel.
If you have
an excellent work
ethic, a passion for helping people
,
and
want an opportunity to learn and grow
in your career
in a
positive
, family
-like
culture
, K
ETTLERis the place for you
The
Regional Operations Specialist -
Community Manager, under the direction of the Regional
Operations Specialist
Area Manager
,
must have the ability to quickly adapt, assess needs, provide multi-site leadership,
demonstrate
excellent customer
service,
and
coordina
te
all aspects of apartment community operations.
Responsibilities:
Serve as a brand champion
and subject matter expert
in K
ETTLERplatform.
Lead by example to maintain a positive climate and a high-performing, engaged, customer-focused team.
Deliver
a
p
ositive customer experience
, quality living
environment
and the achievement of property goals.
Serve as a mentor to team members throughout the portfolio.
Manag
e
administration of property operations and leasing office.
Monitor
financial
operations and achie
vement of
budgeted NOI.
Hir
e
,
supervi
se
,
coach,
and develop
all on-site
team members
, including maintenance
team
.
Maintain company
and brand
standards
throughout
all aspects of the community
.
Ensur
e
rent is collected in a timely manner and follow appropriate procedures when residents are delinquent.
Contribute to achievement of team goals, leasing benchmarks, and resident retention.
Support outreach initiatives that effectively market/promote the
community
.
Understand the current sub-market and mentor others to ensure their comprehension.
Utilize
company guest suites/resources as available to minimize travel expenses
.
Other duties as assigned.
Qualifications:
4+ years
of
experience in the property management field.
2+ years
of
supervisory experience.
Must have a current, valid driver
s license.
High School Diploma, Bachelors Degree preferred.
Computer
p
roficiency and knowledge of Microsoft Office Suite.
Extensive knowledge of Property Management software programs- Yardi platform experience preferred.
Demonstrated
l
eadership ability and proven
history
of success with the leasing process.
Must be able to work on the weekends.
Must be able to walk apartments
, communities,
and grounds, including steps and climbing stairs.
Excellent verbal and written communication skills and ability to interact with residents
and internal and external
customers in a
positive,
professional manner.
Strong financial analysis, budgeting, and P&L management skills.
Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.
Experience with
apartment
and common area renovations.
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