Jobs
>
Auburn

    Deskside Support Technician - Auburn, United States - TRC Talent Solutions

    TRC Talent Solutions
    TRC Talent Solutions Auburn, United States

    1 week ago

    Default job background
    Description

    Job Summary: Reporting to the Regional IT Customer Service Desk Manager, the Corporate Technical System Administrator (TSA) is responsible for hands-on hardware and software technical support. This role involves managing desktop support and minor server/network administration to ensure business continuity. The TSA serves as an escalation point, site lead, and subject matter expert for junior technicians.

    Essential Duties and Responsibilities:

    1. Define, document, and maintain troubleshooting procedures for supported desktop technologies, applications, and warehouse systems.
    2. Service and maintain audio-visual equipment.
    3. Handle PC/iPad procurement, distribution, recovery, and disposal.
    4. Maintain accurate equipment records and participate in budget requirements.
    5. Manage incidents/requests using ServiceNow ITSM tool.
    6. Document all service management incidents and requests.
    7. Acknowledge and triage incidents promptly, escalating when necessary.
    8. Participate in on-call rotations for support coverage.
    9. Provide exceptional customer service to associates.
    10. Troubleshoot software, printer, and connectivity issues.
    11. Provide first-line support for Warehouse Automation technologies.
    12. Lead IT initiatives at the market center level.
    13. Act as the primary escalation point during system outages.
    14. Ensure security threats and vulnerabilities are addressed.
    15. Occasional local and national travel may be required.

    Competencies:

    1. Support Continuous Improvement
    2. Solve Problems Through Collaboration
    3. Execute Results - Administrative
    4. Plan and Prioritize
    5. Communicate Effectively
    6. Demonstrate Professionalism
    7. Deliver Customer Satisfaction - Administrative

    Qualifications:

    • Bachelor's degree in computer science, Information Technology, or related field preferred.
    • 5-7 years of experience in information security, IT, and IT Service Management
    • Strong understanding of network troubleshooting, design, TCP/IP, VLANs, and routing.
    • Technical skills in vulnerability assessment, networking, operating systems, and incident response.
    • Familiarity with ITIL foundational structures.
    • Excellent communication and interpersonal skills.
    • Relevant IT certifications such as A+, Security+, Network+, ITIL, Microsoft MCP/MCSE are advantageous.
  • Green River College

    Instructional and Classroom Support Technician 2

    1 week ago

    Green River College Auburn, United States

    Salary: $3, $4,282.00 Monthly · Location : Main Campus SE 320th Street Auburn, WA · Job Type: Cyclic Classified · Job Number: 24c-019 · Department: Instruction · Division: College Transfer Education · Opening Date: 04/25/2024 · Closing Date: 5/9/2024 11:59 PM Pacific · Po ...

  • Airship

    IT Support Technician

    4 days ago

    Airship Redmond, United States

    Job Description · Job DescriptionJob Summary: · An Airship IT Support Technician finds and corrects software and hardware problems for Airship's clients. They will work closely with the greater Support and Sales team to make sure you are executing a high level of customer servic ...

  • Indigo Slate

    IT Support Technician

    5 days ago

    Indigo Slate Seattle, United States

    Job Description · Job DescriptionNorth American Studio IT Support · Indigo Slate is part of a global technology company that creates smart experiences enabled by our unique combination of skills, delivering powerful results. We serve as a strategic vendor to technology firms, the ...

  • Indigo Slate

    IT Support Technician

    1 day ago

    Indigo Slate Seattle, United States

    Job Description · Job DescriptionNorth American Studio IT Support · Indigo Slate is part of a global technology company that creates smart experiences enabled by our unique combination of skills, delivering powerful results. We serve as a strategic vendor to technology firms, the ...

  • Dave & Buster

    Support Technician

    1 week ago

    Dave & Buster Bellevue, United States

    Job Description: · Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome · Dave & Buster's offers an attra ...

  • Connections Health Solutions

    IT Support Technician

    3 days ago

    Connections Health Solutions Kirkland, United States

    Overview · We're not just behavioral health people—we're crisis people. · Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster. Our aim is for solutions, not just ...

  • F2OnSite

    Desktop Support Technician

    1 week ago

    F2OnSite Tacoma, United States

    Desktop Support Technician - Must be ok with local travel and able to work independently · Job Summary · Desktop Support Technician is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user ...

  • F2Onsite

    Desktop Support Technician

    5 days ago

    F2Onsite Tacoma, United States

    Job Description · Job DescriptionJob Summary · The Onsite Desktop Support Technician - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. Must have asset manage ...

  • F2Onsite

    Desktop Support Technician

    5 days ago

    F2Onsite Tacoma, United States

    Job Description · Job DescriptionJob Summary · The Onsite Desktop Support Technician - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. · Responsibilities · • ...

  • F2OnSite

    Desktop Support Technician

    1 week ago

    F2OnSite Tacoma, United States

    Job Description · Job Description · Job Summary · The Onsite Desktop Support Technician - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. Must have asset m ...

  • Redwood Ventures

    Employee in Technical Inside Sales

    2 weeks ago

    Redwood Ventures Edgewood, WA, United States Freelance

    Are you a trained oven builder or chimney sweep, but would prefer to work in an office? Do you have technical understanding and are able to read and understand simple drawings? Then we are looking for you to join our technical support team in our office in Bamberg. We also welcom ...

  • Quardev, Inc.

    Support Technician II

    5 days ago

    Quardev, Inc. Issaquah, United States

    Quardev is seeking a Support Technician II for an on-site contract role for our retail client based in Issaquah, WA. As a Support Technician II, you will provide tier I and II technical support for the entire organization from the warehouse to the corporate office. As a Support T ...

  • Quardev

    Support Technician II

    4 days ago

    Quardev Issaquah, United States

    Quardev is seeking a Support Technician II for an on-site contract role for our retail client based in Issaquah, WA. As a Support Technician II, you will provide tier I and II technical support for the entire organization from the warehouse to the corporate office. As a Support T ...

  • Quardev

    Support Technician II

    1 day ago

    Quardev Issaquah, United States

    Job Description · Job DescriptionQuardev is seeking a Support Technician II for an on-site contract-to-hire role for our retail client based in Issaquah, WA. As a Support Technician II, you will provide tier I and II technical support for the entire organization from the warehous ...

  • F2Onsite

    Desktop Support Technician

    6 days ago

    F2Onsite Seattle, United States

    Job Description · Job DescriptionTECHS WITH 1-3 YEARS OF EXPERIENCE ARE ENCOURAGED TO APPLY · This is a 6 month+ contract. Site travel is expected. Mileage will be paid. · Job Summary · The Onsite Desktop Support Technician - is an intermediate position that performs tasks relat ...

  • TEKsystems

    Lab Support Technician

    6 days ago

    TEKsystems Redmond, United States

    : · This project is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. This role is for a highly dynamic and motivated individual that wil ...

  • CG Tech Services, Inc

    Field Support Technician

    4 days ago

    CG Tech Services, Inc Seattle, United States

    Job Description · Job DescriptionCG Tech Services is a growing IT solutions firm focused on small and medium sized businesses of 5-1,000 computers. We provide comprehensive IT solutions, including Windows servers, custom and private cloud, cybersecurity, and regulatory compliance ...

  • CG Tech Services

    Field Support Technician

    1 day ago

    CG Tech Services Seattle, United States

    CG Tech Services is a growing IT solutions firm focused on small and medium sized businesses of 5-1,000 computers. We provide comprehensive IT solutions, including Windows servers, custom and private cloud, cybersecurity, and regulatory compliance solutions. · Most of our clients ...

  • Din Tai Fung

    Operations Support Technician

    5 days ago

    Din Tai Fung Seattle, United States

    Job Description · Job DescriptionDIN TAI FUNG RESTAURANTS · Job Title: Operations Support Technician · Compensation: $ $28.00 per hour · Status: Full-Time · LOCATION: 600 Pine St, Seattle, WA Pacific Place) · About Us: · Din Tai Fung is a Chinese restaurant specializing in Xiao L ...

  • Din Tai Fung

    Operations Support Technician

    1 week ago

    Din Tai Fung Seattle, United States Full time

    DIN TAI FUNG RESTAURANTS · Job Title: Operations Support Technician Compensation: $ $28.00 per hour Status: Full-Time LOCATION: 600 Pine St, Seattle, WA Pacific Place) · About Us: Din Tai Fung is a Chinese restaurant specializing in Xiao Long Bao, or steamed soup dumplings, e ...