Support Technician II - Issaquah, United States - Quardev, Inc.

Quardev, Inc. Issaquah, United States

3 weeks ago

Retail

Description

Quardev is seeking a Support Technician II for an on-site contract role for our retail client based in Issaquah, WA. As a Support Technician II, you will provide tier I and II technical support for the entire organization from the warehouse to the corporate office. As a Support Technician II, you will work directly with Service Desk colleagues and other IT teams to provide efficient and friendly support to other employees. In this role, you will be at the forefront of ensuring that employees receive top-notch technical assistance. If you're passionate about technology, have a knack for problem-solving, and enjoy working collaboratively with IT experts, then we want you to join our team.

Responsibilities:

• Provide exceptional customer service while answering incoming calls/emails for IT-related support.

• Manage and track tickets in team and personal queue.

• Clearly document issue description, troubleshooting steps, and resolution details in each support ticket.

• Perform hardware imaging, deployment, maintenance, and tracking.

• Remotely troubleshoot and quickly diagnose issues.

• Assist with meeting room AV setup and instruction.

• Perform desk-side support and IT equipment moves as necessary.

• Complete various project-related duties as assigned.

• Stay current with system information, changes, and updates.

• Occasional after-hours and weekend work may be required.

Qualifications:

• 1-3 years of IT support experience (Service Desk, Help Desk, or Call Center) or equivalent training.

• IT certifications (A+, Net+, CCENT, Microsoft certs) preferred.

• Knowledge of Microsoft Windows OS, Mac OS X, and Microsoft Office Suite.

• Knowledge of PC and Apple devices and peripherals.

• Excellent verbal and written communication skills.

• Excellent customer service skills, as well as knowledge of proper phone usage and etiquette.

• Ability to work well under pressure.

• Ability to complete tasks in a thorough and timely manner.

• Ability to thrive in a dynamic, constantly changing environment.

• Ability and energy to work on multiple concurrent projects and switch focus as necessary.

• A positive attitude is essential.

Please note that this position is not eligible for C2C, visa sponsorship, or transfer.

Compensation: Starts at $26.00/hour, DOE.

Note: This role is on-site.

Thank you for considering Quardev. When you join the Quardev consulting team, you join a team of industry veterans with a combined experience of over 30 years who are dedicated to creating a positive work environment that attracts and retains consultants through a combination of employee satisfaction, working conditions, and company culture. Team members enjoy W-2 employment benefits, competitive salary, birthday off paid; affordable health, vision, and dental insurance; and 401K. We pride ourselves on being a great place to work and strive to ensure our team members enjoy coming to work each day.

For more information and new job opportunities, visit

Check out our employee reviews on Glassdoor.

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Quardev is an equal opportunity employer committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental, or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Applicants with disabilities who require assistance or accommodation should contact the nearest Quardev location directly for assistance. This can be identified at:

No 3rd party recruiters, please.

Support Technician II

2 weeks ago

Quardev Issaquah, United States

Quardev is seeking a Support Technician II for an on-site contract role for our retail client based in Issaquah, WA. As a Support Technician II, you will provide tier I and II technical support for the entire organization from the warehouse to the corporate office. As a Support T ...
Support Technician II

3 weeks ago

Quardev Issaquah, United States

Quardev is seeking a Support Technician II for an on-site contract role for our retail client based in Issaquah, WA. As a Support Technician II, you will provide tier I and II technical support for the entire organization from the warehouse to the corporate office. As a Support T ...
Support Technician II

2 weeks ago

Quardev Issaquah, United States

Job Description · Job DescriptionQuardev is seeking a Support Technician II for an on-site contract-to-hire role for our retail client based in Issaquah, WA. As a Support Technician II, you will provide tier I and II technical support for the entire organization from the warehous ...
Support Technician

2 weeks ago

Dave & Busters Bellevue, United States

Dave & Busters - JobID: R [Field Technician / Maintenance Mechanic] As a Support Technician at Dave & Busters, you'll: Be responsible for the repair and maintenance of the building including games, simulators and technical equipment; Deliver an unparalleled Guest experience throu ...
Support Technician

1 week ago

Dave & Buster Bellevue, United States

Job Description: · Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome · Dave & Buster's offers an attra ...
Support Technician

2 weeks ago

Dave & Buster Bellevue, United States

Job Description:Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesomeDave & Buster's offers an attractive be ...
IT Support Technician

5 days ago

CHIEF SEATTLE CLUB Seattle, United States

Job Description · Job DescriptionJOB DESCRIPTION · Job Title: PC Support Technician Effective Date: 5/31/2024 · Reports to: IT Manager Salary Range: $28.50-$34.64 per hour · Status: ☐Regular ☐Temporary ☒Full-Time ☐Part-Time FLSA: ☒ Exempt ☐ Non-Exempt · Job Summary: · Under gene ...
Field Support Technician

1 week ago

CG Tech Services, Inc Seattle, Washington, United States Permanent

CG Tech Services is a growing IT solutions firm focused on small and medium sized businesses of 5-1,000 computers. We provide comprehensive IT solutions, including Windows servers, custom and private cloud, cybersecurity, and regulatory compliance solutions. · Most of our clients ...
IT Support Technician

1 week ago

Saxon Global Seattle, United States

POSITION SUMMARY · Responsible for coordination & support of various IT processes and programs related to a variety of projects and initiatives within the IT Department. · DUTIES AND RESPONSIBILITIES Carry out research on various technical subjects as requested by IT Team · Ass ...
Operations Support Technician

2 weeks ago

Din Tai Fung Seattle, United States Full time

DIN TAI FUNG RESTAURANTS · Job Title: Operations Support Technician Compensation: $ $28.00 per hour Status: Full-Time LOCATION: 600 Pine St, Seattle, WA Pacific Place) · About Us: Din Tai Fung is a Chinese restaurant specializing in Xiao Long Bao, or steamed soup dumplings, e ...
Intern, Technician Engineering Support

1 week ago

Triumph Group Redmond, United States

Responsibilities · This in an Intern/mentored position. You will work with the test team personal to support · department work which may include some or all of the following: · • Setup and test hydraulic components · • Perform basic electrical tests of components. · • Work wi ...
Technician, Engineering Support 2

3 weeks ago

Triumph Group Redmond, United States

Responsibilities · Job Description: · • Setup and perform tests of hydraulic components with limited supervision. · • Perform basic electrical tests of components. · • Work with test automation systems and test software (Labview). · • Maintain orderly and retrievable records of ...
Tier-1 Support Technician

3 weeks ago

ScaleMatrix Seattle, United States

Job Information · ScaleMatrix, the industry leader in world-class colocation and cloud services, is expanding its Support Operation Center. We are looking for motivated individuals interested in beginning their career in the field of IT. Because of our always expanding portfolio ...
Desktop Support Technician

3 weeks ago

F2OnSite Tacoma, United States

Desktop Support Technician - Tacoma, WA · Start June - 6 month assignment with possible extensions · Monday-Friday - 40 hrs. - 8am-5pm · Must be ok with local travel and able to work independently · Technician must have experience with deployments of devices, PC setups and migra ...
Operations Support Technician

2 weeks ago

Din Tai Fung Seattle, United States

Job Description · Job DescriptionDIN TAI FUNG RESTAURANTS · Job Title: Operations Support Technician · Compensation: $ $28.00 per hour · Status: Full-Time · LOCATION: 600 Pine St, Seattle, WA Pacific Place) · About Us: · Din Tai Fung is a Chinese restaurant specializing in Xiao L ...
Field Support Technician

2 weeks ago

CG Tech Services, Inc Seattle, United States

Job Description · Job DescriptionCG Tech Services is a growing IT solutions firm focused on small and medium sized businesses of 5-1,000 computers. We provide comprehensive IT solutions, including Windows servers, custom and private cloud, cybersecurity, and regulatory compliance ...
IT Support Technician

3 weeks ago

Airship Redmond, United States

Job Description · Job DescriptionJob Summary: · An Airship IT Support Technician finds and corrects software and hardware problems for Airship's clients. They will work closely with the greater Support and Sales team to make sure you are executing a high level of customer servic ...
Desktop Support Technician

13 hours ago

AA2IT Lynnwood, United States

Location: SONIC AUTOMOTIVE Hwy 99, Lynnwood WA · What will the primary day-to-day responsibilities entail for this person? Troubleshooting Dell laptop/desktop PCs. Working with end-users to resolve issues. Providing updates to management as needed. · The following is MUST: Fie ...
IT Support Technician

3 weeks ago

Indigo Slate Seattle, United States

Job Description · Job DescriptionNorth American Studio IT Support · Indigo Slate is part of a global technology company that creates smart experiences enabled by our unique combination of skills, delivering powerful results. We serve as a strategic vendor to technology firms, the ...
IT Support Technician

1 day ago

TEKsystems Lynnwood, United States

: · Under supervision, the IT Support Technician provides the first line of technical support to internal associates by responding to and addressing issues that are reported. The technician documents, troubleshoots, and research every issue to ensure support levels are maintained ...