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    Front Desk Coordinator Surgery Center - Los Angeles, United States - FRESENIUS MEDICAL CENTER

    FRESENIUS MEDICAL CENTER
    FRESENIUS MEDICAL CENTER Los Angeles, United States

    3 weeks ago

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    Description

    POSITION FEATURES:

    This position is full time for our Los Angeles, CA surgery center.

    Must have EMR experience.

    Bilingual in English and Spanish strongly preferred

    Medical Assitant experience strongly preferred

    Hours are Monday through Friday 7:00am to 3:30pm

    Quarterly bonus opportunities

    Excellent benefits: Medical, dental, vision, prescription, paid maternity & paternity leave, 401K w/ match, PTO, tuition assistance, life insurance, Long Term and Short Term disability, Flexible Spending for Healthcare, Dependent Care & Commuter Expenses

    PURPOSE AND SCOPE:

    As the Patient Services Coordinator this position coordinates scheduling pre-procedure communication medical record documents EMR demographic data entry requirements for payers and Revenue Cycle greets patients and answers multi-line telephone and fax.

    PRINCIPALDUTIESANDRESPONSIBILITIES

    • Schedule and input all appointments scheduling module in a timely and efficient manner. Assure all pre-procedure/preoperative activities are scheduled or completed. Manages patient cancellations center cancellations (e.g. equipment issues) and additions to schedule in accordance to center scheduling parameters. Printpatientscheduleandpullpatientchartsdaily.
    • Facilitates the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process.
    • Assemble file and maintain patient medical records and financial records in a confidential and secure manner
    • Complete front-end process of billing procedure ensuring all information is entered into the computer registration module.
    • Performs Insurance Verification process and completes all required processes for prior authorizations or other actions required by payor.
    • Assistwithpatienttransportationifthepatientqualifiesperthe Company TransportationPolicy.
    • Ensure appropriate signatures are included on all necessary chart and admissionsdatainaccordancewithFMCNApolicies and procedures.
    • Ensure accuracy when scanning and filing documents and completes within 24 hours of completed visit including physician reports to referral sources.
    • Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately.
    • Perform daily encounter checks to assure reporting accuracy. – what is this?
    • Coordinates collection processing maintenance storage retrieval documentation and distribution of medical records per policy and procedure.
    • Assures documentation of logs of medical record release.
    • Provides information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy.
    • Oversees the materials going in and out of the office including inventory shipments and deliveries.
    • Otherdutiesas assigned.

    PHYSICAL DEMANDS AND WORKING CONDITIONS:

    • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
    • Day to day work includes desk and computer work and interaction with patients facility staff and physicians.

    SUPERVISION:

    • None

    EDUCATION:

    • High School Diploma or an equivalent combination of education and experience Associate Degree or higher preferred

    EXPERIENCE AND REQUIRED SKILLS:

    • 1 – 2 years' related experience preferably in a medical setting with insurance billing.
    • Proficient in the use of computers and related software such as Microsoft Office is necessary.
    • Excellentcommunicationskills–verbalandwritten.
    • Abilitytohandleseveraltaskssimultaneously.
    • Ability to adapt to supporting software applications.

    EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

    Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

    "The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills and competencies and may fall outside of the range shown.

    Hourly Rate: $ $28.00"

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