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    Service Advisor - Los Angeles, United States - Food For The Poor

    Food For The Poor
    Food For The Poor Los Angeles, United States

    4 weeks ago

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    Description
    Job Details

    Job LocationSan Pedro Sula, CORTES

    Description

    About Food For The Poor


    Food For The Poor, one of the largest international relief and development organizations in the nation, does much more than feed millions of the hungry poor primarily in 17 countries of the Caribbean and Latin America.

    This interdenominational Christian ministry provides emergency relief assistance, clean water, medicines, educational materials, homes, support for orphans and the aged, skills training and micro-enterprise development assistance.

    "Join us in our mission to serve the poorest of the poor."


    Overall Responsibility:


    Assist in the process of Donor retention by calling to thank Donors and by responding with prayer to Donors prayer requests; by calling Donors for special appeals; by calling Donors to encourage their participation in special fund-raising events and by maintaining and enhancing knowledge of Food for the Poor's programs, projects, and countries of operation.

    This is a full-time non-exempt position in the Donor Relations Department.


    Duties:
    Making follow-up calls to thank Donors and to discuss contents of special appeals and request their support.
    Inquiring as to Donor prayer needs and praying with Donors.
    Responding to prayer requests sent in by Donors and offering to pray with them.
    Responding to questions and/or inquiries from donors.
    Sending information to Manager for forwarding to appropriate department.
    Sending information for donor requested materials to Department Manager.
    Making appropriate notations in Donor Direct/Synthesis following calls to donors.
    Sending special cards e.g., Banana Bark cards, Healing cards to donors as required.
    Calling Donors to confirm receipt of invitations to special events and to facilitate their attendance.
    Reviewing calling instructions.
    Covering all points in current script.
    Staying current on Food for the Poor's programs and services to convey information to Donors.
    Performing other job-related duties as assigned by the Donor Relations Manager.


    Education and Experience:
    Minimum high school diploma; Two years related experience in sales/marketing/customer service.


    Skills:
    Fundraising skillsAbility to pray with donors.
    Good written and oral communication skills.
    Excellent telephone communication and listening skills.
    Proper telephone etiquette.
    Ability to handle objections.
    Persuasion skills.
    Computer literacy in Microsoft applications (Outlook and Excel).Ability to use Synthesis.
    Ability to sit in a chair for extended periods.
    Ability to speak French, Spanish, and/or Haitian Creole helpful.
    Practices good time management.

    Qualifications


    Physical Requirements:
    In an 8-hour day, employer must (each activity )

    Hours

    0

    1

    2

    3

    4

    5

    6

    7

    8Sit

    x

    Stand

    x

    Walk

    x

    Employee's Job Requires

    Not at All

    Occasionally

    Frequently

    ContinuouslyBend

    x

    Squat

    X

    Crawl

    X

    Climb Heights

    X

    Reach above shoulder level

    X

    Crouch

    X

    Kneel

    X

    Balance

    X

    Push/Pull

    X

    Employee's Job Requires he/she carry:
    Up to 10 lbs.

    x

    11-24 lbs.

    X

    25-34 lbs.

    X

    35-50 lbs.

    X

    51-74 lbs.

    X

    75-100 lbs.

    X

    Employee's job requires he/she lift:
    Up to 10 lbs.

    x

    11-24 lbs.

    X

    25-34 lbs.

    X

    35-50 lbs.

    X

    51-74 lbs.

    X

    75-100 lbs.

    X

    Job Requires employee use feet for repetitive movement as in operating foot control

    Right

    Left

    Both

    N/A

    XJob requires employee use hands for repetitive action such as:

    Simple

    Grasping

    Firm

    Grasping

    Firm Manipulation

    Right

    x

    b. Left

    x


    Employee's Job Requires:
    Yes

    No

    CommentsWorking on unprotected heights

    x

    Being around moving machinery

    X

    Exposure to marked changes in temperature and humidity

    X

    Driving automotive equipment

    X

    Exposure to dust, fumes, and gases

    X#J-18808-Ljbffr
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