- Provide support for customer premise equipment and personal computing devices including PCs, tablets, and routers
- Ability to analyze and diagnose Internet or computer-related technical support issues, and aid with troubleshooting and resolving these issues
- Attract potential subscribers by professionally and accurately answering product and service inquiries
- Make product and service recommendations based on customer needs
- Address billing inquiries and assist subscribers with their accounts in a timely manner
- Address customer concerns in a courteous and professional manner
- Schedule surveys, installations, and repairs
- Basic computer skills and proficiency with Microsoft Office
- Basic understanding of command line
- Use of PC based applications to answer sales inquiries, maintain records, diagnose basic support issues, and provide technical assistance as needed
- Knowledge and ability to operate, configure, and assist with routers, switches, personal computers, tablets, and related peripheral devices
- Self-Motivated with a desire to deliver exceptional and timely customer service
- Customer service oriented and professional in appearance
- Ability to communicate effectively, both orally and in writing
- High School Degree or Equivalent
- Associates Degree in PC Repair, Networking, or related field preferred
- COMP TIA A+ Certification or equivalent preferred
- 1-2 years Customer Service experience preferred
-
Customer Service Rep
3 weeks ago
LoanMax Title Loans Topeka, United StatesLoanMax Title Loans · Job Description: · Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with cu ...
-
Customer Service Rep
2 weeks ago
YoungWilliams Topeka, United StatesSummaryof Position · The Customer Service Representative represents YoungWilliams andprovides outstanding customer service to both internal and external customersby professionally answering all calls and insuring that customers receiveaccurate information politely and promptly. · ...
-
Customer Service Rep
2 weeks ago
YoungWilliams PC Topeka, United StatesJob Description · Job DescriptionSummary of Position · The Customer Service Representative represents YoungWilliams and provides outstanding customer service to both internal and external customers by professionally answering all calls and insuring that customers receive accurate ...
-
Customer Service Rep
2 weeks ago
Sarah Mack Agency Inc Topeka, United StatesJob Description · Job DescriptionBenefits:Simple IRA matching · Health insurance · Paid time off · Benefits/PerksCompetitive hourly pay rate plus bonuses · Paid training · Paid Time Off · Job Summary · The Customer Service Representative provides excellent customer experience for ...
-
Part Time Teller/Client Service Rep
3 weeks ago
Mutual Savings Association Oskaloosa, United States Part timeJob Description · Job DescriptionPrimary responsibilities include assisting checking, savings and loan clients, processing client transactions, responding to client inquiries and requests, identifying qualified prospects for making product/service referrals and providing superior ...
-
Rental Sales Coordinator
2 weeks ago
Foley Equipment Topeka, United StatesThe Role: · Are you an ambitious, self-motivated sales professional who thrives on assisting individuals through the sharing of your knowledge and expertise? If so, we have an exciting opportunity for you as a Rental Sales Coordinator within Foley's growing rental business. In t ...
-
Rental Sales Coordinator
5 days ago
Foley Equipment Topeka, United States· Rental Sales Coordinator · Job Locations · US-KS-Topeka · Job ID · Type · Regular Full-Time · The Role · Are you an ambitious, self-motivated sales professional who thrives on assisting individuals through the sharing of your knowledge and expertise? If so, we have an exciting ...
-
Heavy Equipment Sales Rep
1 week ago
Foley Equipment Topeka, United States· Heavy Equipment Sales Rep (Topeka) · Job Locations · US-KS-Topeka · Job ID · Type · Regular Full-Time · The Role · The Prime Products Sales Rep is responsible for the sales of prime product construction equipment within their assigned territory. You will maintain an underst ...
-
District Manager
1 week ago
MarketSource Topeka, United States122277BRTitle:District ManagerJob Description:MarketSource Inc., an Allegis Group Company, develops and delivers innovative managed sales solutions for enterprise customers. MarketSource provides the unique skills and expertise to integrate brand-centric managed sales programs in ...
-
Branded Technology Territory Manager
3 weeks ago
Penn Foster Inc Topeka, United StatesDo you have 5 years of agricultural experience with a high degree of leadership ability including building relationships with cross-functional team members? · Do you have experience Managing a Sales Portfolio and executing a written Business Plan? Do you have a strong Agronomic ...
-
Logistics Coordinator
3 weeks ago
Marten Transport Topeka, United StatesPurpose:Logistics Customer Service Rep supports the profitable growth for Marten Transport Logistics, LLC.Responsibilities:1. Drive daily and weekly load count, revenue and margin goals for a specific region.2. Develop current carrier base for consistent lane specific volumes.3. ...
-
Logistics Coordinator
3 weeks ago
Marten Transport Topeka, United StatesPurpose: · Logistics Customer Service Rep supports the profitable growth for Marten Transport Logistics, LLC. · Responsibilities: · 1. Drive daily and weekly load count, revenue and margin goals for a specific region. · 2. Develop current carrier base for consistent lane specific ...
-
Patient Support Specialist
3 weeks ago
3M Topeka, United States**Patient Support Specialist** · Topeka, Kansas, USA Sales R **Position Description** · **Patient Support Specialist** Territory: Kansas City, KS · **Collaborate with Innovative 3Mers Around the World** · Choosing where to start and grow your career has a major impact on your ...
-
Merchandiser & Display Installer
3 weeks ago
2020 Companies Topeka, United States Part timeJob Type: · Per Required Need · Work Location: · Market - SS - KS - Topeka · Overview: · Become a part-time Retail Merchandiser at 2020 Companies · Do you enjoy the flexibility to create your own schedule? Are you looking to work with popular consumer electronic brands? Then our ...
-
Outbound Call Center Rep
3 weeks ago
BuildingStars Topeka, United StatesDoes this describe you: 1) You have a cheerful disposition and you love to talk; 2) you've been told "you oughta be in sales"; 3) you like a challenge; 4) you want to work-at-home? If so, you just found your perfect job · Buildingstars is hiring 10+ full-time, remote customer se ...
-
Outbound Call Center Rep
2 weeks ago
BuildingStars Topeka, United StatesDoes this describe you: 1) You have a cheerful disposition and you love to talk; 2) you've been told "you oughta be in sales"; 3) you like a challenge; 4) you want to work-at-home? If so, you just found your perfect job · Buildingstars is hiring 10+ full-time, remote customer se ...
-
Heavy Equipment Sales Rep
2 weeks ago
Foley Equipment Topeka, United StatesThe Role: · The Prime Products Sales Rep is responsible for the sales of prime product construction equipment within their assigned territory. You will maintain an understanding of competitors and awareness of different forms of construction phases to identify various sales oppo ...
-
Network Relations Consultant
2 weeks ago
Elevance Health Topeka, United StatesNetwork Relations Consultant, LTSS Provider Representative · Location: · Kansas. This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Kansas Elevance Health PulsePoint locations. · The · Network Relations Consul ...
-
Territory Sales Manager
3 weeks ago
Cameron Ashley Building Products Topeka, United States**Territory Sales Manager** · Cameron Ashley - Mobile, 111 South Hoyle Avenue, Bay Minette, Alabama, United States of America ? Mobile, AL, USA · Req #546 · Tuesday, March 1, 2022 · **POSITION SUMMARY** · The primary function of this position is to drive the field-sales growth ...
-
CDL Class A Delivery Driver
2 weeks ago
Core Mark Topeka, KS, United StatesApply · Job ID: 98329BR · Type: Transportation · Primary Location: Topeka, Kansas · Date Posted: 04/08/2024 · Job Details: · Company Description · Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including in ...
Customer Service Rep - Topeka, United States - Mercury Management LLC
Description
Do you enjoy helping others? Find fulfillment in fixing the issues of troubled customers and bringing back a smile to their face and cheerfulness to their voice? Do you have a customer success first style attitude? Then our Customer Service department is the perfect opportunity for you to learn, grow, and thrive with a like-minded culture and team.
Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband's rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.
Position Summary: Mercury Broadband is looking for an energetic and positive personality to serve subscribers by providing product and service information, making recommendations, and providing technical support. This is an entry-level position, which we provide on the job training and teach the skills required to be promoted within the company.
Location: Topeka, Kansas
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training
Key Responsibilities: