Administrative employee with - Runnells, IA, United States - Velocity Ventures

James Miller

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James Miller

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Freelance
Description

We are currently seeking a full-time Administrative Team Member with Customer Relations responsibilities (m/f/d) to join our team at Charité Healthcare Services GmbH in Runnells, IA.

Charité Healthcare Services GmbH is a 100% subsidiary of Charité - Universitätsmedizin Berlin.

Our goal is to attract foreign patients for treatment at Charité and to organize all non-medical processes from initial inquiries to final billing on behalf of Charité.


Your responsibilities will include:

  • Processing incoming treatment inquiries (via email, phone, mail)
  • Communicating with patients in German and English, and potentially in Arabic
  • Communicating with Charité clinics to clarify organizational and treatmentrelated questions
  • Creating treatment offers
  • Issuing medical invitations
  • Monitoring ongoing treatments
  • Documenting and maintaining databases (Microsoft Office, Share Point, SAP)

Your profile/our requirements:

  • Strong intercultural competence
  • Previous experience in administrative customer relations is desirable
  • Excellent written and spoken German and English skills
  • Additional proficiency in Arabic (at least B2 level) is desirable but not required
  • Strong communication and teamwork skills, high level of service and customer orientation, and the ability to manage multiple tasks simultaneously
  • Proficiency in Microsoft Office applications


Please send your application documents as a PDF file, including your salary expectations and earliest possible start date, to bewerbung-This job posting is also open to qualified applicants with disabilities (m/f/d).


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