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Rockledge

    Medical Front Office Coordinator - Rockledge, United States - Soriano Med

    Soriano Med
    Soriano Med Rockledge, United States

    1 week ago

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    Description

    Job Description

    Job Description

    General Summary of Duties: Performs various clerical duties for office manager, clinical services manager, or physicians including answering telephones, taking messages, scheduling appointments, copying, and creating/filing charts. Responsible for data entry, filing insurance claims and patient account follow up, as well as monthly reports.

    Supervisor: Practice Manager Assistant

    Major Responsibilities/Tasks:

    1. Answer and screen telephone calls in a courteous manner, and record messages for physicians and other personnel.
    2. Schedule patient appointments and procedures according to established policies and procedures.
    3. Obtain accurate information from patients and ensure all registration forms are complete.
    4. Collect patient and insurance payments and reconcile charges daily.
    5. Prepare insurance forms and associated correspondence.
    6. Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
    7. File records in appropriate sections of patient charts and keep patient charts in proper order.
    8. Prepare patient charts in advance and file patient charts when complete.
    9. Transcribe letters and create forms as needed.
    10. Copy patient information and forward to the requesting party after receiving appropriate consent to release medical records.
    11. Maintain files and records in a confidential manner.
    12. Maintain organization and efficiency of the front office, including office supply inventory.
    13. Maintain patient confidentiality.
    14. Perform other related duties as directed or assigned.

    Education: High school diploma or GED.

    Experience: Minimum of two years of administrative assistant experience in a medical office, including medical billing experience.

    Performance Requirements:

    Knowledge:

    1. Knowledge of clinic policies and procedures.
    2. Knowledge of medical terminology and insurance practices.
    3. Knowledge of computer programs and applications.
    4. Knowledge of grammar, spelling, and punctuation to type from draft copy and review and edit reports and correspondence.
    5. Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
    6. Knowledge of CPT and ICD-9 coding.

    Skills:

    1. Skill in operating office equipment
    2. Skill in handling paperwork/filing adequately.
    3. Skill in handling incoming phone calls and triaging appropriately.
    4. Skill in written and verbal communication.
    5. Skill in gathering, interpreting, and reporting insurance information.
    6. Skill in trouble-shooting insurance claims issues and resolving appropriately.

    Abilities:

    1. Ability to type 60 words per minute using word-processing software. Able to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint.
    2. Ability to work effectively as a team member with physicians and other staff.
    3. Ability to sort and file materials correctly by alphabetic or numeric systems.
    4. Ability to interpret and understand insurance benefits and reimbursement.
    5. Ability to flexibly respond to changing demands.
    6. Ability to organize and prioritize tasks effectively.
    7. Ability to communicate clearly.
    8. Ability to work with little supervision.
    9. Ability to establish and maintain effective working relationships with patients, employees, and the public.

    Equipment Operated: Office machinery including computers, fax, dictating machine, calculator, and photocopier. Occasionally lift and carry files up to 20 pounds.

    Work Environment: Work performed in an office environment. Involves frequent contact with staff and patients. May require working under stressful conditions.

    Mental/Physical Requirements: Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines.

    Disclaimer: This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

    Company DescriptionSoriano Med is a medical practice, specializing in Primary Care. Our mission is to always assist our patients in achieving the physical and mental well-being necessary for the pursuit of life. Our vision is to be a comprehensive primary care clinic that offers high quality medical care and population health management, focusing on the patient experience and outcome. Our values are Integrity, Accountability, Personalized Patient Care, and Personal and Professional Growth. We promise our team a dynamic and exciting experience as we strive to make a difference in patient care

    Company Description

    Soriano Med is a medical practice, specializing in Primary Care. Our mission is to always assist our patients in achieving the physical and mental well-being necessary for the pursuit of life. Our vision is to be a comprehensive primary care clinic that offers high quality medical care and population health management, focusing on the patient experience and outcome. Our values are Integrity, Accountability, Personalized Patient Care, and Personal and Professional Growth. We promise our team a dynamic and exciting experience as we strive to make a difference in patient care
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