Donor Relations Coordinator - Rockledge, United States - Health First

Health First

Verified Company

Rockledge, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Description:

Acknowledge and celebrate the impact of donor support through best practice acknowledgement, stewardship, and recognition activities; engage donors and prospective donors in philanthropic opportunities through support of sustained giving initiatives, including direct mail, grateful patient, Giving Tuesday and Associate Month of Giving; support Foundation programs and events.

PRIMARY ACCOUNTABILITES

Implement donor recognition and appreciation initiatives in collaboration with Manager of Donor Relations and Stewardship.
Identify potential stewardship and recognition opportunities that create a meaningful donor experience and increase donor retention.
Coordinate Grateful Patient and Families Program including pin presentations to honored associates and providers across IDN.
Update and maintain donor recognition lists and physical recognition walls per department schedule.
Participate in periodic responsibility for Donor Relations care coordination line (24/7)
Provide support to Program and Event Specialist, for internal and external events as needed.
Serve as back-up/support in processing of gifts.
Log all donor contacts and update donor records as appropriate in Foundation donor database.
Work collaboratively with other departments in IDN to provide a positive customer/patient/donor experience.
Adhere to all Foundation policies and procedures. Actively participate in maintaining and promoting positive team culture within department.

Qualifications:

MINIMUM QUALIFICATIONS

Education: Associate Degree or other postsecondary education in related field; or in lieu of degree will accept work experience stated within.
Work Experience: Two years' experience in customerfacing role.
Licensure: None required
Certification: None required
Knowledge/Skills/Abilities:
Microsoft Office products and software related to function
Communications oral, written, auditory; public speaking
Customer Focus
Project Management
Financial Acumen
Time Management
Ingrained curiosity

PREFERRED QUALIFICATIONS:

Education: Bachelor's degree in Non-Profit, Communications, Marketing, or related field
Work Experience: Prior fundraising, donor relations, business development experience
Licensure: None required
Certification: CFRE (Certified Fundraising Executive)
Knowledge/Skills/Abilities:
Experience with Raiser's Edge or similar CRM
Donor portfolio management
Grateful Patient program

PHYSICAL REQUIREMENTS (ADA, Travel, Environment, Noise)

Majority of time involves sitting or standing; occasional walking, bending, stooping
Long periods of computer time or at workstation
Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise
Communicating with others to exchange information.
Visual acuity and handeye coordination to perform tasks
Workspace may vary from open to confined, on site or remote
May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle