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Oak Brook

    Sales - Direct sales - Oak Brook, IL, United States - Comcast Corporation

    Comcast Corporation
    Comcast Corporation Oak Brook, IL, United States

    1 week ago

    Default job background
    Description
    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences.

    We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

    If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

    Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing mid-market customers.

    Develop and manage overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services.

    Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives. Maintain regular account contact to ensure positioning and alignment of Comcast Business Services with assigned accounts.

    Manage the cultivation, execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segment.

    Collaborate with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities.

    Position and sell Comcast Business Class services across multiple organizational levels including but not limited to C-level and Executive level personnel.

    Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

    Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

    Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

    Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

    Respect and promote inclusion & diversity.
    Do what's right for each other, our customers, investors and our communities.

    It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


    We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

    Bachelor's Degree
    Relevant Work Experience
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