- Understands organizational objectives and makes decisions that align with Company priorities
- Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.
- Creates short- and long-term strategies to achieve personal metrics and performance goals
- Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity
- Represents Coach as a brand ambassador
- Demonstrates Coach's Selling and Service expectations at all times
- Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
- Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
- Creates positive impressions with customers by bringing best self to work through attire consistent with Coach's Guide to Style
- Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.
- Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
- Remains aware and is clearly able to communicate current pricing and promotional strategy to customers.
- Discusses product features and builds the sale by leveraging cross-selling skills and abilities.
- Cross-sells and encourages beneficial product add-ons that relate to the customer's shopping needs
- Sensitive to customers' needs and tailors approach by reading cues
- Attends to the unique and individual shopping needs of each customer.
- Works with multiple customers simultaneously and breaks away as appropriate
- Follows up with customers consistently and genuinely to influence/close the sale
- Flexes personal selling techniques to contribute to overall store financial results
- Builds lasting and loyal relationships with customers
- Leverages Coach's tools and technology to support relationship building and clienteling efforts
- Creates enthusiasm and positivity for a shared vision and mission
- Promotes and endorses a team selling environment
- Fosters an environment of teamwork, trust and collaboration with internal and external customers
- Remains solution oriented; is adaptable and flexible to changing business and store needs
- Welcomes feedback and adapts behaviors as appropriate
- Maintains a calm and professional demeanor at all times
- Ensures all daily tasks are completed without negatively impacting service or Coach standards
- Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner
- Maintains a clean and tidy selling floor at all times
- Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures
- Replenishes inventory on sales floor as needed
- Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor.
- Supports cash-wrap when needed to process purchases, returns, and exchanges.
- Efficiently processes customer transactions: Purchase, Return, Exchange, Found Order etc.
- Effectively helps to prepare store by organizing functional areas, performs routine cleaning, maintains strong organizational standards and maintains visual merchandising expectations.
- Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
- Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
- Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably.
- Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
- Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
- Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
-
Sales Associate III
5 hours ago
Tapestry Santa Barbara, United StatesThe Sales Associate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first ...
-
licensing program manager iii
3 weeks ago
State of California Santa Barbara County, United StatesJob Posting: Assistant Program Administrator · Department of Social Services · JC Assistant Program Administrator · LICENSING PROGRAM MANAGER III $9, $10,641.00 per Month · Final Filing Date: 5/24/2024 · Application Methods: Electronic (Using your CalCareer Account) By Mai ...
-
associate governmental program analyst
1 week ago
State of California Santa Barbara County, United StatesJob Posting: AGPA Regional Business Specialist · Department of Rehabilitation · JC AGPA Regional Business Specialist · ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5, $7,329.00 per Month · Final Filing Date: 6/7/2024 · Application Methods: Electronic (Using your CalCareer Accou ...
-
Pastry Chef de Partie
2 weeks ago
Rosewood Hotel Group Santa Barbara, United States**Job Details** · **Pastry Chef de Partie & Pastry Cook III ** · This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** · Job Title Pastry Chef de Partie & Pastry Cook III Education High School Location Rosewood ...
-
Fleet Mechanic III
3 weeks ago
MarBorg Industries Santa Barbara, United StatesJOB TITLE: Fleet Mechanic · LOCATION: Santa Barbara · Starting Pay $ $40.00 per hour. We set our pay based on several factors including knowledge, experience, certification and location. Combined with our rich competitive benefit package and the rewarding work we do for the envi ...
-
Fleet Mechanic III
6 days ago
MarBorg Industries Santa Barbara, United StatesJOB TITLE: Fleet Mechanic · LOCATION: Santa Barbara · Starting Pay $ $40.00 per hour. We set our pay based on several factors including knowledge, experience, certification and location. Combined with our rich competitive benefit package and the rewarding work we do for the envi ...
-
Fleet Mechanic III
1 week ago
MarBorg Industries Santa Barbara, United StatesJOB TITLE: Fleet Mechanic · LOCATION: Santa Barbara · Starting Pay $ $40.00 per hour. We set our pay based on several factors including knowledge, experience, certification and location. Combined with our rich competitive benefit package and the rewarding work we do for the envi ...
-
Fleet Mechanic III
3 weeks ago
MarBorg Industries Santa Barbara, United StatesJOB TITLE: Fleet Mechanic · LOCATION: Santa Barbara · Starting Pay $ $40.00 per hour. We set our pay based on several factors including knowledge, experience, certification and location. Combined with our rich competitive benefit package and the rewarding work we do for the envi ...
-
Fleet Mechanic III
1 week ago
MarBorg Industries Santa Barbara, United StatesJOB TITLE: Fleet Mechanic · LOCATION: Santa Barbara · Starting Pay $ $40.00 per hour. We set our pay based on several factors including knowledge, experience, certification and location. Combined with our rich competitive benefit package and the rewarding work we do for the envi ...
-
Neurodiagnostic Tech III PD
2 weeks ago
Cottage Health System Santa Barbara, United StatesThe Neurodiagnostic Tech III (IONM) will develop, direct and perform standard and advanced diagnostic testing procedures including, but not limited to, electroencephalograms (EEG), nerve conduction studies (NCS), Electromyograms (EMG), and evoked potentials (EP) on neonatal, pedi ...
-
Employee Benefits Account Manager
2 days ago
Valmark Financial Group Santa Barbara, United StatesJob Description · Job DescriptionDescription: · Your primary role is to ensure the management of the group employee benefits, individual health insurance and Medicare senior supplement coverages. This role entails servicing, educating clients, administrative work of front stage e ...
-
Pastry Chef de Partie, Pastry Cook II
5 hours ago
Rosewood Hotel Group Santa Barbara, United States**Job Details** · **Pastry Chef de Partie, Pastry Cook II & Pastry Cook III ** · This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** · Job Title Pastry Chef de Partie, Pastry Cook II & Pastry Cook III Educati ...
-
Counselor I
6 days ago
Aegis Treatment Centers Santa Barbara, United StatesJob Description · Job DescriptionCounselor · Pinnacle's Voice: A Tale of Transformation & Recovery · "I found myself like a lot of people in a position I never thought I would be in. I needed help bad... It all started with a call... one of the easiest and hardest things I've ev ...
-
Licensed Therapist
2 weeks ago
Pinnacle Treatment Centers Santa Barbara, United States Full timeOverview: We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. · Aegis / Pinnacle Treatment Centers is a nationally recognized leader in addiction treatment services that has been featured in publications such as: LA Times ...
-
Public Safety Dispatcher
2 weeks ago
City of Santa Barbara, CA Santa Barbara, United States· $75,241 - $82,952Annually · (Additional $220 to $310 / month for EMD* Certification) · The Hiring Bonus has been discontinued until further notice, effective April 1, 2020 · CAREER PATH: Public Safety Dispatcher III, Supervisor · INCENTIVES: · * $138 to $277/mo Shift Different ...
-
Public Safety Dispatcher
2 weeks ago
City of Santa Barbara, CA Santa Barbara, United States$72,057 - $79,443Annually · (Additional $220 to $310 / month for EMD* Certification) · The Hiring Bonus has been discontinued until further notice, effective April 1, 2020 · CAREER PATH: Public Safety Dispatcher III, Supervisor · INCENTIVES · $138 to $277/mo Shift Differenti ...
-
Tier II Technician
2 weeks ago
Innova Solutions Santa Barbara, United StatesJob ID: · Santa Barbara , · California · Job Type: · Contract · Added - 05/08/24 · Job Description · Innova Solutions is immediately hiring a · Tier II Technician. · Clearance Required: Active Top Secret/SCI with CI Poly · Position Type: Full-Time Contract · Duration: 12 ...
-
Fleet Mechanic III
6 days ago
MarBorg Industries Santa Barbara, United StatesJob Description · JOB TITLE: Fleet Mechanic · LOCATION: Santa Barbara · Starting Pay $ $40.00 per hour. We set our pay based on several factors including knowledge, experience, certification and location. Combined with our rich competitive benefit package and the rewarding work ...
-
Cook II
5 hours ago
Rosewood Hotel Group Santa Barbara, United States**Job Details** · **Cook II ** · This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** · Job Title Cook II Education High School Location Rosewood Miramar Beach Montecito - Santa Barbara, CA US (Primary) · Car ...
-
Chief Correctional Health Medical Advisor
2 weeks ago
Santa Barbara County, CA Santa Barbara, United States· NOTICE OF CHANGE: · NOTE: The County is currently engaged in a management classification and compensation project which is projected to result in changes to this job classification and compensation range at the conclusion of the project. · Pending board approval, effective Jun ...
Sales Associate III - Santa Barbara, United States - Tapestry
Description
The Sales Associate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.
SALES FLOOR:
Experience: 1- 3 years of previous sales experience, preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at
BASE PAY RANGE $15.50 TO $17.00 Hourly
Req ID: 113133