-
Customer Support Specialist
2 weeks ago
Insight Global Tempe, United StatesWhat: Dispatch Operation Specialists (customer support specialist) · Where: Tempe, AZ 85284 · Schedule: 4-10's, NIGHT SHIFT, 10:30 PM to 9 AM, either Sun-Wed or Wed-Sat (subject to change) · **Hybrid after training, 2 days in office, 2 days work from home · **Training details are ...
-
IT Support Specialist
1 week ago
TEKsystems Tempe, United StatesJob Description · Job DescriptionThe customer is looking for someone to assist with an influx of inquiries surrounding at-home set up support for their employees. This person will be the main POC for any calls /tickets related to the at home IT support. This person must have stro ...
-
Customer Support Specialist
2 days ago
Insight Global Tempe, United StatesRequired Skills & Experience · 2 years of customer service or client support experience · Ability to handle client escalations · High School Diploma / GED required · Nice to Have Skills & Experience · Payroll, Benefits, or HR-focused customer service experience · What to Expect ...
-
Sr. IT Support Specialist
1 week ago
TEKsystems Tempe, United StatesJob Description · Job DescriptionMUST BE VACCINATED* · Top Skills' Details · 5+ years in a midsize or large environment supporting M365, AD, Windows and basic troubleshooting of hardware and software products (Imaging, install, configuring, and upgrading). · 5+ years experience w ...
-
Peer Support Specialist
1 week ago
Solari Corp Tempe, United StatesThe Job/What You'll Do:The Peer Support Specialist here at Solari provides friendly, empathetic, and supportive phone line support for those who desire an authentic human connection to support them in their recovery. Responds to the caller by using person-first language and asser ...
-
Peer Support Specialist
3 days ago
Solari Corp Tempe, United StatesThe Job/What You'll Do: · The Peer Support Specialist here at Solari provides friendly, empathetic, and supportive phone line support for those who desire an authentic human connection to support their recovery. Responds to the caller by using person-first language and assertiv ...
-
IT Support Specialist I
1 week ago
edgecomputingassociation Tempe, United StatesLocation Tempe, Arizona , · United States · Company Overview: · Iridium is the only truly global voice and data satellite communications network that connects people, organizations, assets, government and relief agencies with on-the-move availability. Together with its ecosyst ...
-
Systems Support Specialist
12 hours ago
Arizona State University Tempe, United StatesJob Description · Parking and Transit Services seeks a Systems Support Specialist to understand and troubleshoot parking related hardware/software to ensure effective operations and outstanding customer service to the campus community. This position provides critical support to ...
-
Family Support Specialist
1 week ago
Clarvida Tempe, United StatesAbout your Role:As a Family Support Specialist (FSS), you will work with children/youth ages newborn to 17 who are in foster care or transitioning back into the home, and their foster and birth families, or caregivers. In this position, you will work with the client and involved ...
-
Family Support Specialist
1 week ago
Clarvida, LLC Tempe, United StatesDescription · About your Role: · As a Family Support Specialist (FSS), you will work with children/youth ages newborn to 17 who are in foster care or transitioning back into the home, and their foster and birth families, or caregivers. In this position, you will work with the c ...
-
Technology Support Specialist
1 week ago
Maricopa Community College District Tempe, United States· Technology Support Specialist · Job ID: · Location: District Support Services Cntr · Full/Part Time: Full Time · Regular/Temporary: Regular · Salary Range · $ $25.82/hourly, DOE · Grade · 111 · Work Schedule · Monday - Friday, 8am - 5pm · Summer Hours: Monday - Thursda ...
-
Product Support Specialist
21 hours ago
LPL Financial Tempe, United States Full timeJob Overview: · At LPL Financial, we care about our advisors The Product Support Team works in a fast-paced environment, taking approximately 30-35 inbound calls per day from Financial Advisors and their assistants. We assist them with navigational aspects and troubleshooting of ...
-
Peer Support Specialists
2 days ago
La Frontera Center Inc. Tempe, United StatesJob Description · Job DescriptionWho we are: · EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, a ...
-
Operations Support Specialist
1 day ago
EnPro Industries Tempe, United StatesJob Summary: · Responsible for day-to-day operations of facility in Tempe, AZ. Duties vary from light accounting/bookkeeping, quality systems, purchase order input, supplier management, shipping and receiving, customer qualification process, and safety. This is a multi-faceted ro ...
-
Clerical Support Specialist
5 hours ago
ProVest Tempe, United StatesJob Description · No prior experience necessary We are eager to provide on-the-job training to the right candidate. · ProVest is on the lookout for individuals who are goal-oriented and dependable to join our team. In this role, you will be responsible for tasks such as data entr ...
-
Sr Advanced Eng Support Specialist
1 week ago
Honeywell Tempe, United StatesInnovate to solve the world's most important challenges · As a Sr Advanced Engineering Support Specialist here at Honeywell, you will play a critical role in providing advanced engineering support for various projects and initiatives. You will lead and manage a team of engineers, ...
-
Sr Advanced Eng Support Specialist
2 weeks ago
Honeywell Tempe, United StatesInnovate to solve the world's most important challenges · As a Sr Advanced Engineering Support Specialist here at Honeywell, you will play a critical role in providing advanced engineering support for various projects and initiatives. You will lead and manage a team of engineers, ...
-
19.25/hr. Centralized Support Specialist
3 weeks ago
TEKsystems Tempe, United States Contract to Regular$19.25/hr. Customer Service Job Opportunity · Tempe, AZ (100% onsite) · Start June 17th 2024 · No Healthcare experience required but need call center experience · Description: · •Inbound healthcare contact center representative role · •Managing phone and message inquiries from o ...
-
Centralized Support Specialist I
4 weeks ago
TEKsystems Tempe, United StatesJob Description · Job DescriptionDescription: · •Inbound healthcare contact center representative role · •Managing phone and message inquiries from our patients and those involved in their care as they navigate a complex healthcare system including but not limited to needs tied ...
-
Centralized Support Specialist I
4 weeks ago
TEKsystems Tempe, United States: · •Inbound healthcare contact center representative role · •Managing phone and message inquiries from our patients and those involved in their care as they navigate a complex healthcare system including but not limited to needs tied to insurance, billing inquiries, and appoin ...
Centralized Support Specialist I - Tempe, United States - TEKsystems
![TEKsystems background](https://contents.bebee.com/companies/us/teksystems/background-zHaKC.png)
Description
Job Description
Job DescriptionDescription:
•Inbound healthcare contact center representative role
•Managing phone and message inquiries from our patients and those involved in their care as they navigate a complex healthcare system including but not limited to needs tied to insurance, billing inquiries, and appointment management
•Comfortable navigating or learning all things healthcare, including but not limited to medical records, authorizations, referrals, and coordinating care among our members' care partners like pharmacies, testing laboratories, specialists, and insurance
•Collaborate with providers and other operations team members to complete urgent tasks
•Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a positive virtual (phone, messaging or in-system interaction) experience
•Master our technology suite including but not limited to Slack, Google Suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work
•Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in-office providers with ad hoc asks, etc.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.