- Assisting in taking overspill client call from the call center
- Working alongside call center to schedule and assign calls to technicians
- Work closely with technicians to schedule return calls for customers
- Assign and dispatch calls to appropriate technicians based on skillsets of technicians and location of call
- Enter close out information from technicians for proper reporting and accounting
- Enter credit card information for technicians as needed
- Dispatch new calls to technicians and be able to move calls in a fast manner as needed
- Communicate with customers for scheduling calls and confirming appointments
- File invoices and install folders as needed
- Other duties as assigned.
- Be attentive to detail
- Have excellent interpersonal communication skills
- Take responsibility for work
- Solve problems quickly and creatively
- Collaborate with the team on a regular basis
- Assist in decision making and be regularly required to make decisions for scheduling/dispatching
- Take initiative
- Maintain regular attendance
- Be professional in appearance
- Have a positive and team-oriented attitude
- Abide by all company policies and procedures
-
Dispatcher
4 weeks ago
Glass Doctor of Crown Point Valparaiso, United StatesWe specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts l ...
-
Experienced Dispatcher
2 weeks ago
Summers Plumbing Heating & Cooling - Chesterton Valparaiso, United StatesJob Description · Job DescriptionWHY WORK FOR SUMMERS? · Summers Plumbing Heating & Cooling is a continually growing company with tons of opportunity for personal and professional growth Our team is close-knit and we strive to promote excellence as we interact with our customers. ...
-
Dispatcher
1 week ago
Summers Plumbing Heating & Cooling - Chesterton Valparaiso, United States**WHY WORK FOR SUMMERS?** · Summers Plumbing Heating & Cooling is a continually growing company with tons of opportunity for personal and professional growth Our team is close-knit and we strive to promote excellence as we interact with our customers. Come grow with us We offer e ...
-
Dispatcher
2 weeks ago
Glass Doctor of Crown Point Valparaiso, United StatesJob Description · Job DescriptionWe specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada ...
-
Customer Service Representative and Dispatcher
12 hours ago
Aire Serv Valparaiso, United StatesAire Serv - JobID: [Dispatcher Coordinator / Telecommunicator] As a Customer Service Rep & Dispatcher at Aire Serv, you'll: Handle service requests and customer complaints; Schedule appointments/dispatch service techs; Assign daily work/calls to other team members; Receive incomi ...
-
Customer Service Representative and Dispatcher
2 weeks ago
Aire Serv of Valparaiso Valparaiso, United StatesJob Description · Job DescriptionWith more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and gett ...
-
VUPD 911 Dispatcher
3 weeks ago
Valparaiso Valparaiso, United StatesJob Description · The 911 Dispatcher will support the mission of Valparaiso University and the Valparaiso University Police department by performing the dispatch responsibilities to ensure the safety, security, well-being, and retention of the university's students, faculty, sta ...
-
Dispatcher in Local Transport
1 week ago
Horizon Dynamics Central Lake, United StatesYour tasks: · * Planning, coordination and dispatching of local transport · * GPS-controlled monitoring of appointments, as well as status control and assignment · * Customer support for order acceptance and shipment inquiries · * Contact person for customers and external service ...
-
Dispatcher
1 week ago
Altom Transport Crown Point, Indiana, United States PermanentAltom Transport, a leading tanker transportation company with a reputation for safety, reliability, and dedication, is seeking a full-time Dispatcher to join our vibrant team. We take pride in our commitment to excellence and are looking for a professional who embodies our core v ...
-
Dispatcher
4 days ago
American Rental Association East Chicago, United StatesGreat company. Great people. Great opportunities. · As a Dispatcher at United Rentals, you will be tasked with organizing the daily dispatch of equipment for the branch in a safe and timely manner. Without you, our customers cannot meet their operational needs, and that's why we ...
-
Dispatcher
4 days ago
United Rentals East Chicago, United StatesGreat company. Great people. Great opportunities. · As a Dispatcher at United Rentals, you will be tasked with organizing the daily dispatch of equipment for the branch in a safe and timely manner. Without you, our customers cannot meet their operational needs, and that's why we ...
-
Dispatcher
2 weeks ago
Altom Transport Crown Point, United StatesJob Description · Job DescriptionAltom Transport, a leading tanker transportation company with a reputation for safety, reliability, and dedication, is seeking a full-time Dispatcher to join our vibrant team. We take pride in our commitment to excellence and are looking for a pro ...
-
Dispatcher
3 days ago
CWS / B&W Gary, IN, United States*About Us:* · B&W / CWS is a logistics provider that deals primarily with automotive freight. Our dedicated staff works year-round to provide the best logistics information and freight management as possible. As a logistics provider, we are committed to getting freight to our cus ...
-
Dispatcher
2 days ago
CWS / B&W Gary, United States Full time*About Us:* · B&W / CWS is a logistics provider that deals primarily with automotive freight. Our dedicated staff works year-round to provide the best logistics information and freight management as possible. As a logistics provider, we are committed to getting freight to our cus ...
-
National line traffic dispatcher
1 week ago
Stellar Innovations Scipio, United StatesWith over 90 years of experience and around employees, Raben Group is one of the leading logistics companies in Central and Eastern Europe, offering comprehensive logistics solutions in road, sea and air freight transport, as well as global supply chain management concepts. · We ...
-
Logistics Dispatcher for Career Changers"
1 week ago
Aurora Ventures Dolton, United StatesWe are looking for a creative and numbers-oriented logistics dispatcher with a background in a different field, for a long-term position through direct placement, in full-time. This is an innovative and internationally operating company for packaging solutions located in 28309 Br ...
-
ICC Cold Storage Products Valparaiso, United StatesCustomer Service, Dispatch & Inventory Audit Position · Warehouse assignment will include auditing & assisting with inventory management in our Valparaiso warehouse. This will require about 24 hour per month in the office. · Must have quiet dedicated home office environment with ...
-
Trucking Dispatch/Sales
7 hours ago
Powersource Transportation Portage, United States**Trucking Customer Service Rep · Job Description: This position is responsible for sourcing, securing, and managing the transportation needs of new and existing customers. Consistently adding new customers and growing current accounts is an essential function of this role. · Com ...
-
Dispatcher
3 weeks ago
CLR AUTO TRANSPORT Merrillville, United StatesCLR Auto Transport, a national leader in fleet relocation and auto drive-away services, is currently seeking a qualified, experienced, assertive and responsible individual to fill our Dispatch / Driver Manager position at our Merrillville, IN facility. · Role and Responsibilities ...
-
Dispatcher
2 weeks ago
CWS Dedicated Gary, United StatesJob Description · Job DescriptionOur dispatchers directly communicate with drivers to update our tracking systems. Dispatchers also have to verify locations of trailers as requested. The set starting pay is $17 an hour. The position reports to our office in Gary, IN. · Schedule : ...
Dispatcher - Valparaiso, United States - Summers Plumbing Heating & Cooling
Description
WHY WORK FOR SUMMERS?Summers Plumbing Heating & Cooling is a continually growing company with tons of opportunity for personal and professional growth Our team is close-knit and we strive to promote excellence as we interact with our customers. Come grow with us
We offer employees an outstanding compensation package with paid holidays, vacations, health and dental insurance, short and long term disability, 401K with company match, AND we are EMPLOYEE OWNED
We are also honored to have made the Best Places to Work in Indiana list this year
$$ COMPETITIVE BASE PAY WITH OPPORTUNITIES FOR GROWTH $$
The Dispatcher is responsible for: