Professional Development Program Manager - Colorado Springs, United States - Humane Society Pikes Peak Region

Description

Job Description

Looking to make a difference in the lives of pets and people? With an almost year-round beautiful blue sky and a scenic mountain backdrop, HSPPR is a nonprofit animal shelter serving El Paso, Pueblo, and Douglas Counties as well as the City of Centennial in the colorful State of Colorado. We employ a total of 200+ employees. We are an organization that celebrates and prioritizes diversity and inclusion. HSPPR welcomes you to apply for this exciting opportunity at our socially conscious organization.

**THIS JOB POSTING WILL CLOSE TUESDAY, MAY 21, 2024**

The Professional Development Program Manager will help plan, conduct, facilitate, and administer programs that train employees and improve their skills and knowledge by preparing, facilitating, monitoring, evaluating, and documenting training activities for the organization. The Professional Development Program Manager is also responsible for communicating with committees and managers to identify training needs and map out development plans for teams and individuals. Partners with the Operations Training Manager and ALE Training Sergeant to synchronize and optimize training efforts.

Key Duties and Responsibilities

• Develop, coordinate, and oversee organization-wide professional learning programs in alignment with company goals and initiatives through outsourced or in-house resources in accordance with training timelines and departmental needs.
• Select and facilitate various training delivery methods, including classroom instruction, virtual training, on-the-job coaching, and other options.
• Market available training opportunities to employees and provide the necessary information.
• Serve as Chair and facilitate regular meetings of the Professional Development Committee and serve as Chair or participate in other relevant committees as needed.
• Conduct organization-wide training needs assessment and identify skills or knowledge gaps for new and existing employees.
• Collaborate with the Operations Training Manager and ALE Training Sergeant to synchronize and optimize training efforts.
• Align and optimize the use of shared training systems and methods.
• Use known education principles and stay up to date on new training methods and techniques.
• Design, prepare and order educational aids and materials.
• Partner with the Grants Manager to find, apply for, and integrate educational grants with current programs.
• Ensure minimum standards for established grants are met and records are maintained and reported as necessary.
• Communicate the goals, plans, and progress to department managers and directors.
• Maintain curriculum database and all recorded material.
• Maintain staff training records and report Professional Development hours and participation.
• Research a variety of information (such as courses, materials, training consultants, so forth) to develop new programs that meet staff training needs.
• Perform administrative tasks such as monitoring costs, scheduling classes, setting up systems and equipment, and coordinating enrollment.
• Issue, revoke, track, and maintain training licenses.
• Facilitate DiSC evaluations and trainings and maintain the organization's DiSC profiles.
• Host train-the-trainer sessions for internal subject matter experts.
• Coordinate logistics for training activities, including venues and equipment.
• Assist in managing assigned training budgets.
• Assess program impact by gathering feedback from trainers and trainees after each educational session to ensure they are current and effective and that training activities achieved their intended goals.
• Act as the primary administrator for SystemHub.
• Use and train staff to use SystemHub software and maximize potential and efficiency for organizational standard operating procedures.
• Responsible for ensuring training manuals and materials are up to date and posting updated copies on HSPPR intranet and other platforms, as necessary.
• Represents HSPPR in a professional light and promotes HSPPR mission, values, and goals.

Other:

• Commitment to the mission, values, goals, and success of HSPPR.
• Appropriately documents observed animal behaviors utilizing objective language as required in relevant procedures and policies.
• If the Community Animal Response Team (CART) is activated, may serve as the Emergency Support Functions (ESF) #11 desk representative at either the City or County Emergency Operations Center (EOC) and is responsible for serving as the liaison between HSPPR, the CART shelter(s) and the Command Staff.
• Attends EOC-related City and County training, including but not limited to completing the FEMA IS-100.b and IS-700.A certificates to be prepared to serve at the ESF #11 desk.
• Perform other duties as assigned.

Supervisory Duties

None

Physical Demands

• Regularly sits at a computer station, often in a shared office environment.
• The employee must regularly lift and move 25 or more pounds of moving weight and occasionally lift and move up to 40 or more pounds of moving weight.
• May be occasionally required to climb or balance, stoop, kneel, crouch, and crawl.
• Regularly required to sit, reach with hands and arms, talk, hear, and is frequently required to stand and walk. May be expected to be on feet for extended periods.
• Consistently exposed to animals in the workplace and animal allergens under conditions with limited alternatives available.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and depth perception.
• Regularly exposed to noise and potential exposure to hazardous weather conditions.
• Potential exposure to cleaning supplies and other substances containing toxic or caustic chemicals.

Schedule Requirements

Schedule may include weekend and evening work.

Education/Experience Necessary

• High School Diploma or GED or equivalent combination of education and experience required.
• Three (3) or more years of Learning Management Systems, Training Coordinator/Facilitator, and Instructional experience required.
• Proficiency with office technology, communications, and systems including Microsoft Office products, computers, phones, printers, scanners, and copiers required.
• Valid US State Driver's License required.
• Bachelor's Degree in a related field (education, training, human resources, or related field) preferred.
• Knowledge of current curriculum trends, teaching methods and strategies; best practices in school improvement, leadership development; adult learning theory and professional development; planning and project management; and collaboration, coordination, and facilitation of workgroups.
• Able to embrace and work effectively with diverse groups of people.
• Able to manage multiple projects in a dynamic, time-sensitive work environment.
• Able to build rapport at all levels of the organization.
• Excellent interpersonal, oral communication, and writing skills.
• Excellent organizational and facilitation skills.
• Positive attitude and professional demeanor.

The core values of the staff unite us and guide us to provide the best service to the animals in our care, our organization, and our community.

Core Values Statements-

• • Compassion: We believe that animals matter. We are committed to treating animals and people with kindness, respect, and compassion.
• • Stewardship: We are accountable and transparent in our actions and in the use of our resources to build trust in those we serve.
• • Integrity: We believe we can make the greatest impact by staying true to our mission, always doing what is best for the animals and people of our community, and by standing united in our decisions.
• • Excellence: We are passionate about our mission, and strive for excellence through continual learning, innovation, and the development of our board, staff and volunteers.
• • Collaboration: We seek strategic partnerships and alliances to advance the welfare and protection of animals and people.
• • Service: We exist to serve our communities and operate with this commitment to serve as front and center in all we do.