- Outbound Calling: Initiate outbound calls to warm leads provided by the company, engaging in professional and persuasive conversations to promote home improvement services.
- Qualification and Needs Assessment: Effectively qualify leads by conducting needs assessments to understand their home improvement requirements, preferences, and budget constraints.
- Appointment Scheduling: Skillfully schedule appointments for qualified leads with our sales representatives, ensuring accurate documentation of appointment details and timely follow-up.
- Relationship Building: Build rapport with potential customers through active listening and empathetic communication, addressing their inquiries and concerns to foster trust and confidence in our services.
- High School Diploma or equivalent
- 1+ years of call center experience
- 1+ years of sales experience
- Excellent verbal and written communication skills
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17/hr. Call Center Agent - Nashville, United States - Paramount Staffing LLC
Description
Job Description
Job DescriptionAre you an experienced customer service professional looking to dive into your next opportunity? Paramount is seeking entry-level Call Center Agent to provide top-notch support to our valued client. If you're passionate about delivering exceptional service, resolving issues, and building positive relationships, we want to talk to youAbout Our Client: They are leaders in the home improvement industry. They stand out as a trusted partner for homeowners in Nashville seeking high-quality home improvement services backed by expertise, integrity, and a passion for exceeding expectations.
Position Overview: As an Outbound Call Center Agent, your goal is going to be to engage in professional and persuasive conversations with potential customers to promote home improvement services.
Pay: $17/hr.
Location: Nashville, TN
Key Responsibilities:
Qualifications: