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Helena

    Team Lead/Clerk - Helena, MT, United States - WinCo Foods

    WinCo Foods
    WinCo Foods Helena, MT, United States

    1 week ago

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    Description

    Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners.

    With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart.

    In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

    Assist management with the operations of the store by performing clerk duties in the designated department (grocery or freight), leading by example, and assisting the department manager in general department operations as directed.

    Answer customer questions and complaints in a professional manner and assure all customers receive fast, friendly service.

    Perform the duties of a grocery clerk, cashier and/or freight stocker in addition to assisting assigned employees in the performance of their tasks as appropriate, including notifying them of their breaks and lunches.

    Provides customer service by performing the duties of a clerk in the designated department (grocery or freight). **Refer to Grocery Clerk, Cashier/Checker and/or Freight Stocker job descriptions for complete list of responsibilities.

    Performs a lead role in customer service which may include handling customer complaints and requests, approving checks, selling gift certificates, issuing refunds, receiving returned check payments and answering any questions the customer must have.

    Maintains cleanliness and eye-appeal of work area, storage area, equipment and retail displays according to company policy and legal regulations; Communicates with immediate supervisor regularly.

    Assists immediate supervisor as needed or directed.

    May fill department racks/shelves, displays, coolers, handle and use cleaning materials, department machines and equipment, pull cardboard and face the wall and aisles, perform cashiering duties, perform other duties as needed or directed.

    Stocks and rotates merchandise in any area of the store as needed.

    Applying clear understanding of overall company practices, including in-depth knowledge of polices/procedures, in order to effectively judge and react to customer activity.

    Conducting visual inspections, reading reports, computer printouts, register and computer screens, etc.
    Work any scheduled work shifts including evenings, graveyard, overnight, weekends and holidays as scheduled or required.
    Perform all duties described in the appropriate department specific job description (grocery clerk, cashier and/or freight stocker).
    Understand overall company practices through previous experience in designated department (grocery or freight) or equivalent.
    Properly use cleaning chemicals in accordance with manufacture's guidelines and instructions.
    Properly handle food products per State and County laws, and WinCo standards.
    Perform duties with mental alertness involving potential hazards with respect to related procedures, machines, equipment and work aides.
    Must be at least 18 years old
    Food Handlers Certification (Per State Laws)

    Machines and Equipment Operated:
    Refer to appropriate department specific job description (grocery clerk, cashier and/or freight stocker) for complete list.
    All employees must comply with Company policies and applicable laws.

    As WinCo Foods continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success.

    We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.


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