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- Greet patients professionally and communicate pleasantly and effectively.
- Answer phones, route calls, take messages, convey information, and assure accurate communication in a timely manner.
- Register, check-in/out, coordinate and schedule appointments and verify patient identity.
- Assist with pre-visit planning in accordance with WCMG workflows.
- Ensure patient completes all requires paperwork/forms and verify last office visit prior to acceptance of documents.
- Process record requests, including copying, billing, charging and recording.
- Collect co-pays and reconcile payments.
- Obtain and coordinate record retrieval for all patients.
- Perform intake and scanning of medical records and other documentation and correspondence.
- Obtain authorizations and assist scheduling for testing, referrals, surgical procedures, hospital procedures, and hospital admissions.
- Complete audits and assist with tracking and reporting of information as needed.
- Act as a super user for clerical functions, including telephone and/or scheduling systems.
- Present a professional appearance and image.
- Fulfills all compliance responsibilities related to the position.
- Performs other duties as assigned.
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medical practice patient representative - Wilton, CT , USA, United States - Nuvance Health
Description
Effective 9/24/2021 - $500 Sign On BonusTitle:
Medical Practice Patient Representative (Clerical Assistant) with the NHMP Wilton Primary Care Office - Wilton, CT. 40 hours per week, Monday - Friday, 8 hour shifts between 7:45am - 5:45pm.
Summary:
Support team based care initiative within the scope of practice. Provide clerical and administrative support and coordinate patient care activities for practice operations.
Responsibilities:
Other information:
Required:
High School Diploma or GED.MS Outlook, MS Excel, Data Entry, Excellent Communication Skills (verbal and written).
Minimum Experience:
one year Desired:
Practice Management System experience, Medical Office experience, Hospital Scheduling.
Salary Range:
$ $ Hourly
EOE, including disability/vets.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.
