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Desktop / IT Support
1 week ago
Dexian Madison, United StatesDesktop / IT Support · Madison, NJ: Locals Only · 3 Months CTH · $33/HR - $35/HR · 100% Onsite · Most Important Skillset/Key Items: · Presents well · Ability to deal with Executives · Ability to provide VIP White glove service · Great communication skills · Great Follow up · Onsi ...
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Desktop Support
3 weeks ago
Encore Consulting Services Madison, United StatesDesktop Support (Must be a resident of Wisconsin) · Madison, WI (onsite or hybrid) · 12+ months contract · Position Overview: We are seeking a talented and customer-oriented Desktop Support Specialist to join our team. In this role, you will be the first point of contact for our ...
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Desktop Support II
4 weeks ago
Codeworks L.L.C Madison, United StatesJob Description · Job DescriptionCodeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships. · Who We're Looking For: · We are seeking a talented and experienced Desktop Support II Technician ...
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Desktop Support
2 weeks ago
TechDigital Corporation Madison, United StatesAs an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: · Provide customer facing end-user support that includes: · Install and Configu ...
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Desktop Support
3 weeks ago
MARS IT Madison, United StatesNote: 100% On-site. This is an in-person job with no remote work. This role requires traveling to client's facilities the tech will be paid mileage .51 cents per mile and their hourly wage for travel time. · Job Description: · The client requires Desktop Support staff to maintai ...
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Desktop Support
2 weeks ago
Novalink Solutions LLC Madison, United StatesThe Desktop Support Technician serves as the first point of contact for IT related support, · providing tier 1 client support for all technical issues relating to installing, diagnosing, repairing, · maintaining, and upgrading all PC hardware and equipment to ensure optimal work ...
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Desktop Support
1 week ago
QSS Madison, United StatesJob Title: Desktop Support · Location: Madison, WI · Duration: Contract · **Responsibilities**: · The technician will be in charge of repairing and maintaining thousands of desktops, laptops and other PC devices. · They will also be installing new PC's and laptops to replace end ...
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Desktop Support
3 weeks ago
Beacon Technologies Madison, United States Full timeBeacon Technologies is seeking a Desktop Support I Technician for our client partner. This position is located in Milwaukee, WI. The Desktop Support Point of Sale Technician serves as the first point of contact for IT related support, providing tier 1 and 2 client support for all ...
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Desktop Support
4 days ago
COOLSOFT LLC Madison, United StatesIT-related**Key Responsibilities**: · The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. · - Set up equipment and install new and upgraded hardware and software. · - Assist use ...
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Desktop Support
2 weeks ago
Talent Group Madison, United StatesJob Overview: · this job can be done 50% Onsite and 50% Remote as alternate weeks. · **Duties**: · - Participates and assists in managing a team of contract support personnel who troubleshoot Microsoft M365, Teams and IT issues. · - Identifies areas of improvement on policies and ...
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Desktop Support Specialist
4 weeks ago
RightLogic Technologies Inc Madison, United StatesPosition: Desktop support · Location: Hybrid (Madison WI) · Duration: Long term · Top Skills & Years of Experience: (minimum 2-3 years) · Windows 11 · Microsoft O365 · InTune · Apple and Android mobile phone support · Nice to Have: · Cherwell · Scripting and automation · Micros ...
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Desktop Support IV
6 days ago
Computer Consultants International Madison, United StatesJOB REQUIREMENTS: The Department of Corrections (DOC) requires Desktop Support staff to maintain a working knowledge of our internal computer system. The technician will be in charge of repairing and maintaining thousands of desktops, laptops and other PC devices. They will also ...
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AV Desktop Support
1 month ago
Beacon Technologies Madison, United States Full timeBeacon Technologies is seeking a Desktop Support IV Technician for our client partner. The Desktop Support staff will maintain a working knowledge of our client's internal computer system. The technician will be in charge of repairing and maintaining thousands of desktops, laptop ...
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Desktop Support Technician
1 week ago
Talent Groups Madison, United States2+ Years of Experience in Help Desk Support. · - Install, configure, and maintain Windows 11 operating systems on desktops and laptops. · - Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives, especially ...
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Desktop Support Consultant
1 week ago
Focused HR Solutions Madison, United States Full timeThis job is 100% on site in at our Madison location of 201 W. Washington Ave., Madison, WI 53703. · Our direct client has an opening for a Desktop Support consultant 91274. · This position is for 12 months with an option of extension and is located in Madison, WI 53703. · WE CAN ...
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Desktop Support Technician
4 days ago
Talent Groups Madison, United States7+ Years of Experience in Help Desk Support. · - Install, configure, and maintain Windows 11 operating systems on desktops and laptops. · - Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives, especially ...
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Desktop Support Technician
1 week ago
Vruksham Talent Group Madison, United StatesJob Title: Senior Desktop Analyst · Location: 3099 East Washington Avenue, Madison, Wisconsin 53704. · Contract · Client requires Desktop Support staff to maintain a working knowledge of our internal computer system. · The technician will oversee repairing and maintaining thousan ...
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Desktop Support Specialist
6 days ago
Novalink Solutions LLC Madison, United StatesTop 3 Skills: · Customer Service · Desktop Support · Inventory Control. · Assist in coordination of testing changes, upgrades and new software products, ensuring systems will operate correctly in current and future environment. · Make recommendations on functional and technical ...
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Sr. Desktop Support
1 week ago
Motion Recruitment Madison, United States CONTRACTGlobal leader in residential real estate franchising and brokerage is seeking a Sr, Desktop Support Technician for a contract-to-hire role in the Madison, NJ area. · Contract Duration: 3 Months, contract-to-hire · Required Skills & ExperiencePresents well · Ability to deal with ...
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Desktop Support Iv
1 week ago
Zenith Services Madison, United StatesThe Department of Corrections (DOC) requires Desktop Support staff to maintain a working knowledge of our internal computer system. · **Responsibilities**: · - The technician will be in charge of repairing and maintaining thousands of desktops, laptops and other PC devices. · - T ...
Desktop Support 2.5 Madison, WI - CapB InfoteK
Description
For one of our multiyear projects, we are looking for a Desktop Supporter (HelpDesk) out of Madison, WI.Provides expert level technical assistance in support and preparation of desktop supported applications and hardware.
Requires extensive knowledge of and experience with desktop technology including, but not limited to, desktop operating systems, desktop applications, desktop hardware, laptop systems, desktop printer support, PDAs, Black Berries, other supported wireless devices, and peripherals.
This Title receives escalated level support issues from HelpDesk and Enterprise Support Center. Has 4-7 years of experience in Desktop Support. Familiar with standard concepts, practices, and procedures. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required.Skills:
1) Supporting porting phone numbers to Google Voice and troubleshooting any issues affiliated with that platform
a) will be taught platform but expected to have ability to learn it
2) Troubleshooting software issues such as viewing discovery, MS Office, or issues with email
3) Troubleshooting hardware issues such as printers, laptops, audio, and monitors
4) Fixing laptop network connectivity issues, remote desktop, and VPN issues
5) Password resets
6) Escalation of 'tier 2' issues to System Admins
7) Taking phone calls and walking end-users through fixes and investigation of bugs
8) Shipping laptops and equipment to remote locations or delivering
9) Working with hardware vendors for warranty repairs
10) Imaging and prepping laptops for deployment
11) Other duties as assigned
12) Must have driver's license and 10% capability to travel around the State of Wisconsin
Must Have:
Advanced Problem Resolution Skills
Experience troubleshooting technology support issues
Experience working with equipment vendors and warranty policies
Image deployment for Windows and MacIntosh
Installation and Maintenance of PCs
Minimum 500 User and 15 Remote Sites Environment Support
Remote desktop support tools (RDP, SCCM, etc
Troubleshooting all hardware