Desktop Support - Madison, United States - Talent Group

Talent Group
Talent Group
Verified Company
Madison, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Overview:
this job can be done 50% Onsite and 50% Remote as alternate weeks.


Duties:


  • Participates and assists in managing a team of contract support personnel who troubleshoot Microsoft M365, Teams and IT issues.
  • Identifies areas of improvement on policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
  • Ensures maximum issue resolutions in minimum time. Evaluates new information systems products or services and suggests changes to existing products or services to better aid the end user.
  • Requires at least 3 years of experience in the field.
  • Familiar with a variety of the field's concepts, practices, and procedures.
  • Relies on extensive experience and judgment to plan and accomplish goals.
  • Independently, performs a variety of tasks. A wide degree of creativity and latitude is expected.

Job Type:
Contract


Pay:
Up to $27.00 per hour


Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to Relocate:

  • Madison, WI 53703: Relocate before starting work (required)

Work Location:
In person
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