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    Technical Field Service Manager - Raleigh, United States - Clean Earth

    Clean Earth
    Clean Earth Raleigh, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionCompany Description

    Why choose Clean Earth?

    What's on your career wish list? Joining a great team? Check A responsible business? Yep Opportunities to learn and advance? Oh yes (and we can prove it). How about contributing to a green, sustainable planet? We're all of that and more.

    Clean Earth is a leading provider of sweeping environmental services with over 60 facilities throughout the U.S. We are a division of Harsco Corporation, a global powerhouse with over 11,000 employees. And Newsweek named us one of America's Most Loved Workplaces 2022

    You'll have benefits that include medical, wellness, dental, vision, 401k with match, accident, life, and many other optional plans to protect you and your family.

    Job Description

    Supervise a team of lab pack chemists, drivers, technicians, and office staff providing field services to customers in the retail, healthcare, industrial, pharmaceutical, and other businesses. Responsible for safe and accurate completion of day-to-day activities according to regulatory and safety compliance measures and operates in a productive and profitable manner in accordance with Clean Earth policies, practices, and procedures.

    Primary Responsibilities (Essential Functions):

    • Manages all aspects of the lab pack field team including hiring, training, development, and performance in accordance with HR policies and practices.
    • Manage day-to-day activities of lab pack field team to ensure achievement of customer satisfaction while meeting quality, safety, regulatory and budgetary goals.
    • Conduct regular quality assurance customer visits
    • Ensure the appropriate and required documentation is complete and accurate to meet State, EPA, DOT and DEA regulations
    • Train, coach and counsel team members to achieve performance objectives. Prepare regular performance appraisals and goal-setting with subordinate staff according to company guidelines.
    • Acts as a technical resource for the team as well as customer service and sales.
    • Conduct regular meetings with staff
    • Monitor PTO of team and conduct annual performance reviews
    • Coordinate lab pack field projects as needed that may include high hazard services, HHW, or any business-related needs.
    • Ensures appropriate paperwork is completed and data is entered correctly in system including manifest and land disposal restriction forms.
    • Monitor and manage Field Services budget.
    • Assist in the development of field Standard Operating Procedures and follow up by ensuring implementation.
    • Support sales department in the implementation of new accounts, presentation of services, response to inquiries and technical information.
    • Assist in the development of training materials and training outlines and follow up by effectively executing the instruction.
    • Order supplies
    • Arrange transportation and schedule loads
    • Perform other reasonably related tasks as assigned by management
    Qualifications

    Basic Required Qualifications:

    • Minimum an associate degree in an Environmental/Science field
    • 3+ years of experience with hazardous waste and lab packing
    • Knowledge of RCRA and DOT Regulations as they relate to waste characterization and the transportation of hazardous waste
    • 1+ years management/supervisory experience
    • Light t0 moderate travel with periodic overnights

    Preferred Qualifications:

    • Bachelor's degree in an Environmental/Science related field
    • Experience operating heavy equipment and driving a truck
    • Knowledge of in DEA Regulations as they relate to waste characterization and the transportation of hazardous waste
    • 40 hour Hazwoper and 8 hour refresher certifications
    • 3-yr HAZMAT DOT certification
    • Previous supervisory experience
    • Ability to manage/prioritize several tasks simultaneously and meet deadlines
    • Strong communication skills to interact with customers and staff to provide information, explanations and/or instruction
    • Basic knowledge of Microsoft Excel, Word, Outlook, and Power Point
    • Willingness and ability to work in non-climate-controlled conditions.
    • Willingness and ability to work safely in a variety of physical conditions such as proximity to moving vehicles, electrical current, and exposure to chemicals.
    • Willingness and abililty to wear company-provided personal protective equipment which may include eye protection, steel toed shoes, hard hat, Tyvek coveralls and full-face respirator.
    Additional Information

    Clean Earth offers competitive benefits, including health, dental and vision insurance, life insurance and disability plans, as well as a 401k with company matching.

    Together, we work hard, we succeed through industry know-how, safety, and sustainable growth, and we recognize a job well done. Knowledge is power and at Clean Earth, we support the continuing education and training of each team member. Every team member is encouraged to learn and grow with the company through various educational channels that are well-suited for their career path at Clean Earth.

    We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    If you have a difficulty applying for any job posted on Harsco Clean Earth's website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Contact Tony Aliota, Senior Recruiter at and Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. Please call only for disability application.

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