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Hilton Head

    Teller Part Time - Hilton Head Island, United States - Wells Fargo

    Wells Fargo
    Wells Fargo Hilton Head Island, United States

    3 weeks ago

    Wells Fargo background
    Part time
    Description

    In this role you will:

    • Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
    • Complete operational activities while minimizing risks under established policies
    • Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
    • Receive direction from managers and exercises judgment within defined policies and procedures
    • Escalate questions and issues to more experienced roles
    • Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
    • Identify information and services to meet customers financial needs

    Required Qualifications:

    • 1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    Desired Qualifications:

    • Customer service focus with experience handling complex transactions across multiple systems
    • Ability to educate and connect customers to technology and share the value of mobile banking options
    • Ability to interact with integrity and professionalism with customers and team members
    • Experience working with others on a team to meet customer needs
    • Cash handling experience
    • Ability to follow policies, procedures, and regulations
    • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
    • Well-organized, independent and able to prioritize in a fast-paced environment
    • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
    • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
    • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

    Job Expectations:

    • Ability to work weekends and holidays as needed or scheduled
    • This position is not eligible for Visa sponsorship

    Posting Location:

    • 1 Greenwood Dr, Hilton Head Island, SC
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