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    HR Shared Services Analyst - Houston, United States - Parker Wellbore

    Parker Wellbore
    Parker Wellbore Houston, United States

    3 weeks ago

    Parker Wellbore background
    Description
    Job Description


    The HR Shared Services Analyst plays an important role in Parker Wellbore's Global HR Shared Services (HRSS) team, responsible for delivering comprehensive transactional support and coordination across various HR activities.

    This role involves managing new hire onboarding, employee status changes, termination activities, and generating ad hoc HR reports, all while adhering to established service level agreements (SLAs).

    Collaborating closely with HR and Payroll departments, employees, and management, this position may also contribute to special projects within the HR and HRSS functions.

    The HRSS Analyst actively participates in refining HR processes and programs to enhance efficiency.


    Essential Functions:

    Duties, Responsibilities & Key Tasks:


    Actively contributes to HRSS Team efforts to plan, design, develop, and continually assess HRIS functions, programs, policies, and service delivery, aligned with department and organizational objectives.


    Demonstrates professionalism and a customer-centric approach by promptly and accurately resolving HR Cases in accordance with company policies and procedures.


    Analyzes, reviews, and maintains HR data using the case management system and HRIS, ensuring data integrity through periodic reviews and updates.

    Takes ownership of project components, which may include reviewing the work of other HRSS Analysts and Specialists.

    Assists in the communication, training, and implementation of new systems, processes, and system upgrades.

    Produces ad-hoc reports, HR dashboards, and automates report delivery when feasible.


    Maintains knowledge of relevant Federal, State, and local laws, the Corporate Compliance Program, Code of Ethics, and other policies and procedures to ensure ethical and professional conduct.

    Acts as a primary client contact, addressing complex client needs and inquiries to enhance the client experience.

    Fosters and nurtures relationships with team members, clients, suppliers, and HR counterparts to deliver exceptional service and drive performance.

    Provides support to HRSS Leadership on assigned activities and projects.

    Adheres to all company policies and procedures.
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