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    Product Owner for Customer Experience - Charlotte, United States - Insight Global

    Insight Global
    Insight Global Charlotte, United States

    3 days ago

    Insight Global background
    Description
    Insight Global is seeking a Product Owner for Customer Experience for a large pest control services company.

    This individual will collaborate with Scrum Leads, Program Managers, Integration Managers, Technical Leads and third-party software solution providers to deliver business value.

    They will balance diverse requests and priorities to establish a product vision and a tactical roadmap, prioritize the product backlog during sprint planning meetings and backlog grooming sessions, and establish goals and define content for Agile software deployment teams.

    This individual will maintain a solid understanding of user needs and industry trends, and champion the implications of technology on business needs, and they serve as the subject matter expert on the product.

    Additionally, this person will ensure data security, privacy and analytics solutions are effectively integrated into product design.


    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

    We are an equal opportunity/affirmative action employer that believes everyone matters.

    Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

    If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
    .

    Required Skills & Experience

    Experience in product management, product planning or equivalent experience with exposure to product and software development cycles and engineering

    Experience within ecommerce

    Strong analytical skills, ability to make decisions based on data, intuition, and experience

    Experience with Agile project delivery

    Willingness and ability to travel periodically

    Bachelors degree in business or information technology, or related field

    Nice to Have Skills & Experience

    Project management and/or business analyst experience

    Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.

    Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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