-
Tindol Ford Subaru ROUSH Gastonia, United StatesTINDOL GUEST EXPERIENCE CENTER - Looking for enthusiastic, customer service oriented individuals to join our Service BDC Team to answer phones, assist with questions, make appointments, and follow-up with customers. Sales and/or Service BDC experience is preferred, but we will tr ...
-
Robinhood Charlotte, United States**Registered Customer Experience Representative** · at Robinhood Charlotte, NC ****Join a leading fintech company thats democratizing finance for all.**** · Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the hea ...
-
Part Time Produce Clerk
4 days ago
Harris Teeter Charlotte, United States Part time**This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer.s needs and exceeding their expectations. This requires a defined level of product knowledge, food preparation skills, sales ability, customer relations s ...
-
Full Time Meat Clerk
4 days ago
Harris Teeter Charlotte, United States Full time**This is a full time position. Responsible for processing/packaging/stocking meat products according to Meat Standards, cleaning work areas, providing customer service unloading stock, and reloading salvage. Perform duties of seafood clerk when assigned.** · **To perform this jo ...
-
Analytical Development Product Owner Senior
7 hours ago
USAA Charlotte, United States Full timeWhy USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to g ...
-
Roller Operator
4 days ago
Blythe Construction Inc Charlotte, United States**General Description**.** Operates the roller by using either rollers or drums to compress/compact dirt, aggregate, or blacktop. The operator may use the vibration component occasionally. · **Key Duties** · - Safely operates roller to compress/compact dirt, aggregate, or blackto ...
-
Asphalt Luteman
4 days ago
Blythe Construction Inc Charlotte, United StatesLuteman - Asphalt Raker · **General Description** · **Key Duties** · - Understand and execute paving procedures while following instructions to meet the standards of the project. · - Responsible for the finished product while enforcing proper safety and traffic precautions. · - P ...
-
Operations Manager
4 days ago
HomeCraft Gutter Protection Charlotte, United StatesOur company is a one of kind product that keeps gutters free of debris and keeps our customers off the ladder. We have been featured in Inc. 5000 and Inc. 500 as the fastest growing gutter protection in the country. We have been featured in Qualified Remodeler as one of the large ...
-
Sup, Customer Service
1 day ago
Spectrum Charlotte, United StatesThis position is responsible for the coaching and development of a team of call center representatives in a fast-paced, dynamic call center environment. This supervisor is responsible for leading and providing feedback to aid representatives in accomplishing their key measures of ...
-
Asphalt Laborer
4 days ago
Blythe Construction Inc Charlotte, United StatesAsphalt Laborer · **General Description** · Asphalt Laborers typically have previous experience working with hot mix asphalt or in road construction; predominately working with their hands, feet and using consistent thought process in decision making and executing instructions. · ...
-
Brick Mason
4 days ago
Blythe Construction Inc Charlotte, United States**General Description** · **Blythe Construction, Inc. is currently seeking qualified Brick Masons to join our team on a large heavy highway/civil construction project on 485 in Charlotte, NC.** · A Brick Mason is an hourly skilled/craft/trade position that performs a wide variety ...
-
District Manager
4 days ago
CROSSMARK Charlotte, United StatesJob Posting: · **Overview** · **Responsibilities** · - Providing guidance to retail merchandisers as first company contact. · - Tracking completions in assigned region, providing timely proactive and reactive coverage of all account calls, meeting company set completion goal mont ...
-
Building Automation Controls Technician
1 day ago
SBF Search, LLC Charlotte, United StatesPrimary responsibilities include program modifications, preventative maintenance, and emergency service for building automation systems. You may assist with the development of project scopes in coordination with the sales team and the management of those building automation proje ...
-
Financial Professional
4 days ago
Summit Advisory Group Charlotte, United States**Who are we?** · At Summit Advisory Group, we have created a unique team-oriented atmosphere which facilitates the flow of information and expertise to everyone involved. Representing National Life Insurance Company, we provide marketing experience and a company who listens to i ...
-
Category Leadership Director
4 days ago
Coca-Cola Consolidated, Inc. Charlotte, United StatesRequisition ID: 181883 · Posting Locations: Charlotte · **Our Secret Ingredient is our Teammates.** · We offer **great rewards**, **competitive pay**, **career advancement** and **growth opportunities**. · Full Time Teammates are also eligible for: · - Paid Training · - Paid Time ...
-
Lowboy Driver
4 days ago
Abernethy Contracting Charlotte, United States**DESCRIPTION** · - Drive and haul material AND equipment. · - Follow all DOT Regulations. · - Perform truck inspections and conduct preventative maintenance. · - Track and document activities. · - Use mobile phone with GPS. · - Follow all safety protocols. · - Communicate effect ...
-
Fine Grade Equipment Operator
1 day ago
Abernethy Contracting Charlotte, United StatesAbernethy Contracting is seeking a Fine Grade Equipment Operator. In this role, Operators may operate equipment, including but not limited to, a skid steer and smooth drum roller. · **RESPONSIBILITIES** · - Work alongside motor grader to fine grade soil and stone sub-base, shovel ...
-
Equipment Operator
4 days ago
Abernethy Contracting Charlotte, United StatesAbernethy Contracting is seeking a Heavy Equipment Operator. In this role, Operators may operate equipment, including but not limited to a: Dozer, Excavator, Sheepsfoot Roller and Off-Road Truck. · **RESPONSIBILITIES** · - Safe and efficient operation of equipment to meet product ...
-
Porter - Town & Country Toyota
4 days ago
Sonic Automotive Charlotte, United States**Company Description** · At **Town & Country Toyota**,** a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed ...
-
Experienced Body Shop Technician
7 hours ago
Penske Truck Leasing Charlotte, United States Full timePosition Summary: · As an experienced Body Shop Technician with Penske, you'll use industry-leading technology and repair techniques – plus cutting-edge diagnostic equipment – to get our customers' state-of-the-art vehicles back up and running in high-quality condition. You'll ta ...
Customer Experience Representative - Charlotte, United States - 1800lighting
Description
Customer Experience Representative
Description Make your future brighter by joining the **Capitol Lighting** team Capitol Lighting has been providing our customers with the best service, best experience, and the best variety in lighting brands since we opened our doors in 1924.
We're looking for a **Customer Experience Representative** for our **Charlotte, NC** call center. This role is ideal for applicants with strong interpersonal and communication skills as they will be answering questions and help customers troubleshoot and resolve their inquiries.
As a **Full-Time** Customer Experience Representative, you will enjoy the following great benefits:
Premier Medical, Dental and Vision insurance
Paid Vacation and Holidays
401(k) Plan
**Responsibilities**
Provide a professional greeting to each customer.
Provide accurate and timely follow-up to internal and external customers on status of orders, including ship dates, backorders, and item availability.
Manage the daily processing of all web orders through our computer system, post of sales.
Work closely with the credit department to resolve disputed credit items.
Additional duties as required.
Requirements
Ability to maintain a calm & professional demeanor throughout all customer interactions.
Ability to effectively communicate, verbally and in writing, and willingness to develop these abilities.
Strong computer skills and strong multi-tasking skills.
Ability to work a flexible schedule is a plus.
Two (2) years of previous customer service experience in a call center or related experience preferred.
Minimum of high school diploma or equivalent; college degree or currently pursuing preferred.
EOE