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    Front Office Manager - Orlando, United States - Loews Hotels

    Loews Hotels
    Loews Hotels Orlando, United States

    1 week ago

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    Description

    About the Job:

    We are looking for a Front Office Manager to join the team at Loews Hotels Universal Orlando. At our award-winning hotels at Universal Orlando Resort, we value diversity, training, and the well-being of our team members. As a Front Office Manager, you will be responsible for overseeing guest services operations to ensure top-quality service and guest satisfaction. This role involves managing room types, training, team communication, and maintaining high standards in partnership with the front office leadership.

    Why Join Us?

    • Excellent benefits and perks, including a free meal per shift and theme park access
    • A dynamic culture that keeps every day interesting and fulfilling
    • Dedication to diversity and the growth of all team members
    • Investment in training and development opportunities
    • Promotion of social responsibility within the community
    • A caring environment that values both team members and guests alike

    Qualifications:

    • Minimum 2-3 years of frontline or guest services management with supervisory experience
    • Knowledge of hotel operations
    • Strong written and verbal communication skills
    • Proven track record of outstanding guest service
    • Organizational skills and flexibility to work varied shifts
    • Experience with hotel property management systems, preferably Opera
    • Bachelor's degree in hospitality management or business preferred
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