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    Operations Supervisor - Chicago, United States - Fountain-Fort Carson School District 8

    Fountain-Fort Carson School District 8
    Fountain-Fort Carson School District 8 Chicago, United States

    1 week ago

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    Description
    Address

    2005 W 43rd St, Chicago, IL 60609, USA
    Compensation

    $ $23.00/hour
    Job Description
    WeDriveUis posting thisposition on behalf of National Express Transit Corp.
    National Express LLCis the North Americasubsidiary ofMobicoGroup, PLC,a global mobility leader operating on fourcontinents.

    National Express Transit is a rapidly growing provider of fixedroute, paratransit and demand responsive solutions for transitauthorities,municipalities and other clients across the United States.

    National Express Transit operations transport more than 22 million passengersannually with more than 2,800 vehicles.

    All of our divisions share a strongcommitment to provide the highest level of transportation safety, qualitytransportation, outstanding customer service and positive employee relations.

    TheOperations Supervisor will report to the General Manager and is responsible for actively facilitate communications between the the dispatchers and the internal Operations Team to ensure the service is running at top notch.


    Duties and Responsibilities:
    Work cross-functional with dispatch to resolve on-the-ground issues.
    Be a liaison between management, dispatch, and drivers.
    Support operations in problem solving.
    Help drivers locate and troubleshoot vehicles.
    Help drivers troubleshoot intermittent software issues.
    Check-in new vehicles and prepare for service.
    Check-out vehicles for retirement.
    Support operations team by maintaining employee and vehicle documentation.
    Distribute documentation to drivers and communicate information down the chain.
    Monitor driver performance KPIs and report findings.
    Communicate vehicle maintenance needs to Fleet.
    Co-ordinate vehicle movements and usage
    Maintain bus hardware and inventory.
    Assist operations and fleet management with monthly and quarterly audits.
    Provide training to drivers (as needed)
    Support the company policy and procedures and work with operations to enforce yard policy and procedures.
    Support the Operations Manager as needed
    Additional duties and responsibilities may apply.

    Skills Required and Physical Demands:
    Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software
    Strong leadership skills and interpersonal skills
    Strong organizational and group presentation skills
    Well-developed multi-tasking and time management skills
    Ability to provide direction, coaching and mentoring to employees while creating an environment that encourages and values input and feedback
    Ability to respond to unanticipated events to ensure excellence in customer service.

    Education and Qualifications:
    Hard requirements
    High school diploma or GEDrequired.
    Preferred requirements
    3 years Supervisorexperience in Transportation industry
    Air brakes certificate
    CDLA or B

    EEOC
    National Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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