- Ensures vehicles in the fleet are maintained both mechanically and visually to company standards
- Directly supervises the Operations and Administrative Teams of the business and Sales Leadership to ensure all established goals (operations, sales, safety, customer satisfaction, etc.) are achieved
- Conducts performance reviews with each direct report and assists direct reports by holding their team members accountable to performance, behavior, and attendance standards
- Places regular phone calls to customers to discuss satisfaction
- Reviews payroll reports ensuring hours and pay are correct
- Inspects all field operations to ensure excellent service
- 5+ years of successful home services experience with a track record of increasing responsibility with past employers in the same or similar industry
- Strong interpersonal written and verbal communication skills
- Company paid life insurance $100,000
- Company paid short term disability
- Company paid long-term disability
- Company paid $2000 Gap insurance
- Company Contribution towards your Medical Insurance
- Company-paid holidays (6) after 90 days
- Company matched 401(k) plan
- 1 weeks paid vacation after 1 year
- 2 weeks paid vacation after 2 years
- 3 weeks paid vacation after 5 years
- Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
- Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
- Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more If you are serious about your career and want to learn from the best in the industry apply today
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Service Manager - Port St Lucie, United States - Benjamin Franklin Plumbing
Description
Plumbing Careers at Benjamin Franklin Plumbing
Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.
JOB SUMMARY
The Service Manager bears the ultimate responsibility for safety, P&L delivery, customer satisfaction, and employee engagement while upholding the ethical standards and reputation of the organization in the community.
JOB DUTIES
Join the Benjamin Franklin Plumbing Team
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first How do we prove it? First things first.
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.