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Port Saint Lucie

    Service Manager - Port Saint Lucie, United States - Benjamin Franklin Plumbing - Tom's River

    Benjamin Franklin Plumbing - Tom's River
    Benjamin Franklin Plumbing - Tom's River Port Saint Lucie, United States

    1 day ago

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    Description
    Plumbing Careers at Benjamin Franklin Plumbing


    Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.


    JOB SUMMARY


    The Service Manager bears the ultimate responsibility for safety, P&L delivery, customer satisfaction, and employee engagement while upholding the ethical standards and reputation of the organization in the community.


    JOB DUTIES

    • Ensures vehicles in the fleet are maintained both mechanically and visually to company standards
    • Directly supervises the Operations and Administrative Teams of the business and Sales Leadership to ensure all established goals (operations, sales, safety, customer satisfaction, etc.) are achieved
    • Conducts performance reviews with each direct report and assists direct reports by holding their team members accountable to performance, behavior, and attendance standards
    • Places regular phone calls to customers to discuss satisfaction
    • Reviews payroll reports ensuring hours and pay are correct
    • Inspects all field operations to ensure excellent service

    MIMIMUM REQUIREMENTS

    • 5+ years of successful home services experience with a track record of increasing responsibility with past employers in the same or similar industry
    • Strong interpersonal written and verbal communication skills

    Benefits:

    • Company paid life insurance $100,000
    • Company paid short term disability
    • Company paid long-term disability
    • Company paid $2000 Gap insurance
    • Company Contribution towards your Medical Insurance
    • Company-paid holidays (6) after 90 days
    • Company matched 401(k) plan
    • 1 weeks paid vacation after 1 year
    • 2 weeks paid vacation after 2 years
    • 3 weeks paid vacation after 5 years
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