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    Service Technician - Tampa, United States - FS-Curtis

    FS-Curtis
    FS-Curtis Tampa, United States

    6 days ago

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    Description

    Job Description

    Job DescriptionDescriptionResponsible for providing preventative maintenance and repair to compressor customers in a timely and professional manner. Ensures total customer satisfaction and the integrity of the company and its products.
    Key Responsibilities

    • Accurately and efficiently executes airend rebuilds
    • Troubleshoots, overhauls, repairs and tests compressors, blowers, vacuum pumps and other industrial products
    • Balances rotor assemblies to specifications
    • Performs mechanical work on compressors, related products, building equipment and equipment
    • Provides professional troubleshooting and technical services in person or over the phone
    • Provides a high level of customer service in response to customer needs and satisfies their expectations
    • Promotes and practices proper safety procedures and the correct use of personal protective equipment at all times
    • Maintains a high level of quality control
    • Ensures all service equipment and tools are in good working order, clean and properly repaired including proper tooling and equipment calibration
    • Prepares and provides various reports as directed including but not limited to maintaining accurate records on airend rebuild, equipment and preventative maintenance programs
    • Completes customer work order forms and other job-related paperwork timely and accurately
    • Trains and assists other Service Technicians
    • Maintains cleanliness of shop
    • Optimizes sales potential with customers
    • Performs other related duties as assigned by management

    Supervisory Responsibilities:
    This position has no supervisory responsibility.
    Skills, Knowledge and Expertise

    • Must be friendly, courteous, service-oriented, flexible and enjoy working with a variety of staff
    • Must be detail-oriented and work effectively under pressure while meeting all applicable deadlines
    • Must have firm commitment to excellence and high standards
    • Strong communications skills including ability to listen attentively and to communicate information clearly and effectively
    • Detail oriented, organized, self-motivated, resourceful, and adaptable; able to work independently within team focused environment
    • Strong understanding of how to create highly satisfied customer
    • Ability to follow established policies and procedures with a safety-first attitude
    • Good reading, comprehension, technical aptitude, analytical skills, and basic computer knowledge
    • Demonstrated problem solving and process analysis skills
    • Good judgement skills with the ability to make timely and sound decisions
    • Good hand-eye coordination, excellent manual dexterity, able to work with small, detailed objects
    • Experience using mechanic tools, basic hand tools, pipe installation tools and equipment maintenance knowledge
    • Proficient in using measuring devices such as micrometers, calipers and dial indicators; understanding of clearances and tolerances
    • Knowledge of air compressor or other pneumatic mechanical equipment preferred
    • Basic electrical knowledge preferred
    • Must maintain valid Transportation Worker Identification Credentials (TWIC)
    • Willingness to obtain and maintain necessary certifications required to operate equipment as directed by federal, state and/or local ordinances
    • Willingness to work hours outside of the standard schedule as needed, with appropriate notice when possible
    • Working knowledge of Microsoft Office 365 software
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