Order Entry Pharmacy Technician/customer Service - Tampa, United States - Fagron

Fagron

Verified Company

Tampa, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Who we are
AnazaoHealth is a specialty compounding pharmacy focusing on Wellness, Pain Management and Nuclear Medicine. Founded in 1997, we have been focusing on leading the future of compounding. Patient safety and quality is and has always been our primary concern.

We have a 30,000-square-foot 503B FDA-Registered Outsourcing Facility in Las Vegas and a 46,000-square-foot traditional 503A compounding pharmacy in Tampa.

AnazaoHealth compounds preparations for Age Management, Weight Management, IV Therapy, Sexual Health, Vitamin Injections, Hormone Replacement, Hair Care Solutions, Aesthetics and more.

About the job

We are seeking a highly-motivated
Registered Pharmacy Technician (preferred)
to join our professional Customer Service
team in our Tampa **location Must be a Registered Pharmacy Technician in the State of Florida.

SUMMARY
Work from home position answering telephones and entering customer record information into computer by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Duties and responsibilities may vary depending on department to which position incumbent is assigned.

Talks with customers by phone and receives orders for prescriptions or responds to customer questions and/or requests for information including billing, order status, delivery status, etc.

Answers telephone and directs calls to pharmacists and/or other pharmacy personnel, or takes necessary messages.

Provides product information, product literature, and customer ordering status to support field sales personnel.

Receives prescriptions from pharmacist for processing by entering into pharmacy computer system

Prepares correct paperwork for pharmacy to fill medications

Solicits sale of new or additional services by calling patients for their monthly refills.

Receives and processes prescriptions via fax, mail, and online ordering systems.

Verifies and/or updates accuracy of patient information; i.e. address, allergies, etc.

Ensures security of Protected Health Information as per HIPAA requirements.

Enters new prescription orders into the computer system and processes form of payment: check or credit card; when appropriate

Communicates form of shipment of orders

Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.

Follows reconciliation and reporting procedures for reporting to local, state, and federal governing authorities as required by law.

May serve as a role model for the purposes of training new personnel.

Maintains a clean, orderly work environment.

Full-time

Note: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job.
Current Florida Pharmacy Technician License
High school diploma or general education degree (GED)
At least oneyear related experience and/or training, or equivalent combination of education and experience
Strong communication skills, be organized, and detail oriented
Intermediate computer skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals
Enthusiastic, professional, and selfdirected interest

What's on offer? AnazaoHealth** offers competitive salaries and a comprehensive benefit package to include 401(k), health insurance coverage for you and your dependents, paid holidays, PTO, and Volunteer Paid Time Off.

Ready for the challenge?
Please include salary requirements. No phone calls, please. We are not accepting agency referrals for this position.

Job Reference:
ANA00259