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Business Support Analyst-Helpdesk - Kansas City, United States - INSPYR Solutions
Description
Title: Business Support AnalystLocation: REMOTE (needs to be local to St. Louis, MO)
Duration: 6 month contract with opportunity to extend or convert to permanent
Compensation: 23-25/hour
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
Interested and qualified candidates should send an updated resume to
Job Description:
Agents provide mortgage staff with solutions related to navigation of mortgage applications, ongoing defect fix releases, product guidelines, system outages, hardware/software issues, password resets and login issues. Solutions may be associated with procedures, data entry in mortgage applications, system performance times, loan maintenance, training needs, or guiding the user to the appropriate specialized team for answers. Requests for assistance may be presented via incoming phone calls, shared e-mail box, and pager. Staff also represents the User Support team on various projects, future enhancements, and tracks issues during production system updates.
Skillset / Experience:
• Skills/technologies REQUIRED: At least 2-4 years in the Mortgage Industry preferably as a loan officer or part of mortgage operations.
• Skills/attributes that are HIGHLY PREFERRED: A mortgage background is required. Candidate should have good analytical skills including problem solving and the ability to communicate in a professional manner.
Our benefits package includes:
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
