- ticketing queue work
technical knowledge to our clients and internal technical teams.
Assist in auditing and analyzing ticket data to identify
vulnerability mitigation, process improvements,
One or more years of experience supporting medium to large applications, working directly with internal/external customers and clients, and providing user support of PC/Windows network custom business applications preferred.
Experience with Microsoft Windows, MS office (especially Excel and Outlook), Lansweeper, Duo/MFA, VDI, Azure and Remedy preferred.
Knowledge of Apex, OCI, PowerShell and SQL is a plus.
Ability to quickly develop a working knowledge of assigned company products, interact efficiently with other technical and non-technical resources and quickly establish comfortable and effective working relationships. -
engineering technician
1 week ago
Allegiant Manufacturing Kansas City, United StatesJob Description · Job DescriptionAllegiant Manufacturing, a one stop source for metal working solutions including stamping, fabrication, value-added assembly, tooling & machining, located in Kansas City, Kansas, has an opportunity for an experienced Engineering Technician. · At ...
-
X Ray Technologist Limited Scope
3 days ago
Concentra Independence, MO, United States Full timeOverview: Monday - Friday 8a-5:30p Up to $1500 sign on bonus Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. D ...
-
tms/esketamine clinic nurse
2 weeks ago
Burrell Behavioral Health Independence, MO , USA, United StatesJob Description: · Essential Job Functions: · * Perform all appropriate nursing assessments per service line requirements, utilizing a high level of clinical competence. · * Evaluate the client/patient's physical condition and the need for services. · * Complete required screenin ...
-
TMS/Esketamine Clinic Nurse
3 weeks ago
Burrell Behavioral Health Independence, United StatesJob Description: · Essential Job Functions: · Perform all appropriate nursing assessments per service line requirements, utilizing a high level of clinical competence. · Evaluate the client/patient's physical condition and the need for services. · Complete required screenings, re ...
-
Juvenile Detention Staff
3 weeks ago
Clay County, MO Liberty, United StatesPosition Title: Juvenile Detention Staff FLSA: Non-Exempt · Department: Juvenile Court Services Level: 13/15 · Reports To: Youth Service Supervisor · Date: May 2006 · Revised: May 2022, February 2023 · General Purpose: · The Juvenile Detention position is responsible for the safe ...
-
Juvenile Detention Staff
1 week ago
Clay County, MO Liberty, United StatesThe Juvenile Detention staff position is designated, at time of hire, as Deputy Juvenile Officer or Youth Specialist, by education level. Pay starts at $ $20.00 per hour based on position title. · Full and part-time positions are determined by availability, as are day, evening, a ...
-
Operator I
1 week ago
Clay County Kearney, United StatesJob Description · Job DescriptionOur Highway Operation is looking for mowers and traffic control drivers this summer to join the Operations Team. The team works a 4 day work week, Monday thru Thursday from 6:30 am to 5:00 pm, and on call for emergencies/weather events. · Positio ...
-
City of Grain Valley, MO Grain Valley, United StatesSalary : $50, $54,412.80 Annually · Location : 711 S Main St Grain Valley, MO · Job Type: Full-Time · Job Number: 00081 · Department: Police · Division: Patrol · Opening Date: 06/30/2023 · Closing Date: Continuous · Job Description · Job Summary · Performs police work by ...
Technical Analyst 1-Support Discern Rules - Kansas City, United States - Oracle
Description
As a Technical Solution Analyst I, you will perform more complex troubleshooting investigations reviewing front-end applications by capturing information, using fix tools, shadowing end users, and testing workflows internally and externally. In addition, you will perform more complex solve investigations via back-end methods by capturing log files, querying tables, updating database fields, and updating/cycling servers.
As a TSA I you will also complete some AMS Configurations while following the AMS Processes and you will prioritize the work of self and others based on severity and urgency and balancing client and business needs in complex situations.
Lastly, you will collaborate across teams and organizations to ensure complex issues are addressed by the appropriate individuals, as well as document notes, activities, resolutions, and other knowledge articles throughout the lifecycle of an investigation
Career Level - IC1
Customer Service
Troubleshooting
Customer Services - Not full Phone support, inbound support joined with a technical background
Service level agreement - SLAs
Managing tickets
Background in information technology
VA and federal clearance
Please apply if you have the mentioned skills and abilities
#LI-AG1
Disclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range: from $ to $ per hour; from $45,600 to $89,300 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.