Employee Back Office Core - Hanford, CA, United States - Horizon Group
Description
TUI Business Division:
- TUI Customer Operations
Band / Salary Group:
- 6 / E
Location(s):
Germany | Hanover | 30625 | Karl-Wiechert-Allee 23
Job Function:
- Business Support & Operations
Level:
- Entry level to experienced professionals
Contract Type:
- Permanent
For TUI Customer Operations GmbH, we are looking for a full-time
Back Office Core Employee (m/f/d) to start on January 1st, 2023.
What to expect
- First level support for interfaces. Recording, evaluation, clarification and prioritization of all incoming orders in the back office in preparation for processing. Coordination and monitoring of incoming and to be processed daily inputs based on agreed priorities
- Further development, automation and optimization of processes and support in the implementation of processes through training and updates in the back office. Recording and evaluation of new processes in the back office. Active participation in projects and strategic as well as operational measures
- Processing of defined processing processes, such as carrying out changes in the internal inventory, processing of price disputes and ensuring customer information as well as processing of productspecific special processes
- First level support and coordination in the back office in case of crisis. Clarification, implementation and coordination of acute customer information
- Responsibility for the training of employees, updating of knowhow, preparation of process changes and systemrelated process maintenance. Introduction
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