Tenant Event Coordinator - Indianapolis, United States - JLL

Description

**About JLL**

Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table

**Tenant Experience Coordinator**

**JOB DUTIES**

The goal of the Tenant Experience Coordinator is to establish and manage a consistent offering of unique events and immersive experiences to increase tenant engagement within the JLL Indy Agency Leasing office building portfolio. They will collaborate with our clients to understand the tenant experience objectives and develop custom offerings specific to each buildings tenants. Through these events, and with the utilization of social media platforms, this person will build a stronger connection between the building and its tenants.

Examples of tenant experience events include, but are not limited to, fitness events, dog adoption events, meditation and sound bath experiences, retail pop-ups, Masterclass events/TED Talks, mental health and wellness series, pampering services, cooking classes/meal prep sessions, happy hour get-togethers, yoga, social clubs, and competitive events.

At JLL, we believe a diverse and inclusive culture is one where everyone succeeds. Thats why were committed to creating an environment where we all feel welcomed, valued, and empowered to achieve our full potential. To support a workplace culture of belonging, we offer nine Business Resource Groups (BRGs) which are open to all employee allies, advocates, and partners.

**Key Responsibilities**

**Develop and Implement Strategic Tenant Experience Plans**

+ Develop custom offerings specific to each buildings tenants and client objectives.

+ Activate spaces in and around each building for a diverse range of tenant experiences, for food, fun and fitness.

+ Maintain an active awareness of experience trends, innovations, and opportunities.

+ Forge professional relationships with tenant decision makers.

+ Demonstrate leadership, responsiveness, and creativity.

+ Awareness and vetting of all local vendors and retailers.

+ Establish professional vendor relationships for continuous scheduling.

+ Partner with on-site and local retailers and restaurants for property exclusive deals and special events.

**Understand, Track and Manage Financials**

+ Work with Property Management teams on the development and management of the Tenant Experience budget, invoicing, and payments.

+ Ensure compliance with client and company policies and minimum audit standards.

+ Develop consistent monthly/quarterly/annual variance reporting for all client budgets.

**Tracking Performance and Satisfaction**

+ Establish performance metrics, aligned with client goals, to enhance or adjust experience offerings.

+ Track and measure impact of experience offerings on tenant satisfaction.

**Perform additional job duties, as requested.**

**Qualifications**

Previous experience with event planning, hospitality, or tenant experience

Excellent verbal and written communication skills

Dedicated to personal and professional growth

Detail-oriented with strong organizational skills

Computer proficiency with MS Office

Self-motivated and willing to take on challenges

High-energy individual

Valid drivers license and reliable transportation

**What you can expect from us**

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We cant wait to see where your ambitions take you at JLL. Apply today

***JLL Privacy Notice***

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy .

This position may require you to be fully vaccinated against COVID-19. If required, youll be asked to provide proof that youre fully vaccinated upon your start date. Youre considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

locationIndianapolis, IN