Jobs
>
Marquand

    Event Coordinator - Indianapolis, United States - Smart City

    Smart City
    Smart City Indianapolis, United States

    3 weeks ago

    Default job background
    Description

    ** Event Coordinator**

    **Job Category****:** Customer Service & Contact Center Operations **Requisition Number****:** EVENT001104 Showing 1 location **Job Details**

    **Description**

    **Event Coordinator**

    **Company Overview**

    Smart City began more than 30 years ago and has evolved into the nations leading telecommunication provider for convention centers and meeting facilities. We manage the technology services for more than 3,000 events annually, including virtually every Fortune 500 Company event and major tradeshow. From auto shows to national political party conventions to world economic summits, Smart City has been on the floor, behind the scenes, and maintaining the connections that enable people to make important things happen.

    Today, we proudly employ more than 250 team members nationwide. Our Las Vegas headquarters is home to our national customer service, accounting, and technology teams, along with our Network Operations Center (NOC), which provides Internet security services and remote 24/7 monitoring for all of our networks.

    The Event Coordinator contributes to the overall success of the organization by working closely with show management, site management and major customers to respond to client needs. The Event Coordinator also resolves customer sales and service issues through onsite presence at assigned shows.

    **Summary of Key Responsibilities**

    Responsibilities include, but are not limited to the following:

    Supports and coordinates customer sales and service activities with show management, site management and major customers to respond to client needs and resolve customer sales and service issues during pre-show and through onsite presence at assigned shows

    Collects payment prior to show for all scheduled show management services

    Fully utilizes and understands all aspects of company proprietary software system

    Assists and answers all customer sales and service staff inquires on input and system issues

    Resolves all errors of customer billing and interfaces with customers to solve issues and suggest additional services, if needed

    Initiates credit card searches and resolves billing/payment issues with client

    Understands and clearly explains all aspects of company products to the customers

    Ensures compliance with company policy in relation to customer credit card and prepayment requirements

    Interacts with customers and show managers on a regular basis

    Responds to complex questions regarding multiple areas, including accounting, billing, networking, collections, etc.

    Provides guidance and training to lower level CSSRs. Functions as a lead, regional specialist, or assistant to manager as needed

    Provides proactive support and coordination for pre-show and on-site collection efforts

    Obtains customer approval and signature on all requested services.

    Prepares all show site reports.

    Communicates with other department team members on customer sales and service issues

    Attends pre-conference meetings

    Distributes/collects show manager equipment rentals

    Reviews billing with show management

    Collects show management survey

    **Qualifications**

    Strong knowledge of Microsoft Office suite required, particularly Outlook, Word and Excel

    Ability to multi-task and respond to multiple interruptions in a professional manner

    Exceptional organizational skills

    Professional presence

    Strong attention to detail is essential

    High school graduate or equivalent, Bachelors degree, preferred

    *As part of our standard hiring process for new employees, employment with Smart City Networks will be contingent upon successful completion of a background check.*

    *Smart City Networks is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.*

    *If you need assistance or an accommodation due to a disability, you may call us at *

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

  • Butler University

    Event Coordinator

    2 weeks ago

    Butler University Indianapolis, United States

    The Butler Arts & Events Center is seeking an Event Coordinator to join the event operations team. The Event Coordinator will assist with and lead event management across the various departments of the Center Touring Events, Campus Events, Flat Flo Event Coordinator, Coordinator, ...

  • Dave & Buster

    Event Coordinator

    5 days ago

    Dave & Buster Indianapolis, United States

    Job Description: · POSITION SUMMARY: · The Event Coordinator supports the sales department in executing the important behind-the-scenes administrative functions that keep the Store functioning efficiently. Without this critical role, our efforts to provide "unreasonable hospita ...

  • Professional Management Enterprises

    Event Coordinator

    1 week ago

    Professional Management Enterprises Indianapolis, United States

    Event Coordinator to support Community Engagement Specialists with major event planning and supply orders. Coordinate the distribution of marketing materials. As directed, collaborate with the Communications and Marketing Departments in the development of event invitations, flyer ...

  • AEG

    Events Coordinator

    3 weeks ago

    AEG Indianapolis, United States

    BASIC FUNCTION:Assist the Events Department in the planning, managing and execution of Senior level (USATF National Championships and Grand Prix Series) and Masters National Championships, as well as supporting all USATF Events Initiatives. Be the point of contact for the Masters ...

  • Michaels Stores, Inc.

    Retail Events Coordinator

    3 weeks ago

    Michaels Stores, Inc. Indianapolis, United States

    Store - INDY-TRADERS POINTE, IN - Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping custom Events Coordinator, Retail, C ...

  • Michaels Stores

    Retail Events Coordinator

    3 weeks ago

    Michaels Stores Indianapolis, United States

    Store - INDY-TRADERS POINTE, IN · Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and fin ...

  • Million Meal Movement

    Operations Event Coordinator

    3 weeks ago

    Million Meal Movement Indianapolis, United States

    Overview: · This job is perfect for those that thrive in a team environment, have a passion for helping others, strong communication skills, and are willing to go above and beyond for our customers They will organize meal packing events, manage warehouse, engage food pantries, a ...

  • Hilton Hotels & Resorts

    Sales and Events Coordinator

    12 hours ago

    Hilton Hotels & Resorts Indianapolis, United States

    As a Sales and Events Coordinator, you will provide the director and managers of sales, events and catering with administrative and clerical support including word- processing, typing, e-mailing, filing, data-entry, faxing, copying, corresponding, an Events Coordinator, Sales, Co ...

  • Million Meal Movement

    Operations Event Coordinator

    1 week ago

    Million Meal Movement Indianapolis, United States

    Overview: · This job is perfect for those that thrive in a team environment, have a passion for helping others, strong communication skills, and are willing to go above and beyond for our customers They will organize meal packing events, manage warehouse, engage food pantries, a ...

  • JLL

    Tenant Event Coordinator

    3 weeks ago

    JLL Indianapolis, United States

    **About JLL** · Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve th ...

  • Million Meal Movement

    Operations Event Coordinator

    3 weeks ago

    Million Meal Movement Indianapolis, United States

    Overview: · This job is perfect for those that thrive in a team environment, have a passion for helping others, strong communication skills, and are willing to go above and beyond for our customers They will organize meal packing events, manage warehouse, engage food pantries, a ...

  • White Lodging

    Dual Event Operations Coordinator

    1 week ago

    White Lodging Indianapolis, United States

    Summary: · The Event Coordinator provides support and assistance for Event Managers in the planning and execution of events. Preparse event documentation for the customer and coordinate distribution to appropriate hotel departments. · Responsibilities · •Provide the highest qu ...

  • White Lodging

    Dual Event Operations Coordinator

    3 weeks ago

    White Lodging Indianapolis, United States

    Summary:The Event Coordinator provides support and assistance for Event Managers in the planning and execution of events. Preparse event documentation for the customer and coordinate distribution to appropriate hotel departments.Responsibilities · •Provide the highest quality of ...

  • LSPediA LLC

    Event Marketing Coordinator

    3 weeks ago

    LSPediA LLC Farmington, United States

    Job Description · Job Description · About LSPedia · Welcome to LSPedia, a global software (SaaS) leader at the forefront of traceability, compliance, and supply chain solutions, dedicated to empowering the pharmaceutical, healthcare, and food industries. As a distinguished Top ...

  • Redwood Ventures

    Working student for surveying in the office

    3 days ago

    Redwood Ventures Cobalt, MO, United States Freelance

    'WE CREATE CONNECTIONS FOR GIGABIT-CAPABLE INFRASTRUCTURES AND STRONG POWER GRIDS · SPIE WirliebenKabel GmbH is a general contractor for broadband expansion and connects · wireless networks, charging stations, wind energy, and photovoltaic systems. With the skills · of our employ ...

  • Terra

    Educator (male/female/diverse)

    3 days ago

    Terra Glen Allen, MO, United States Freelance

    Are you looking for the perfect job for you? Great, because WE have it · We are looking for educators / child carers. · Click on Quick Application now · What we offer you: · - Permanent employment according to BAP/DGB collective agreement · - Above-average pay · - Holiday and Chr ...

  • MacAllister Machinery Company, Inc.

    Senior Executive Assistant Indianapolis, Indiana

    3 weeks ago

    MacAllister Machinery Company, Inc. Indianapolis, United States

    Manage all correspondence, i.e., composition, dictation, letters, phone calls, making contacts, invitations, Contacts List, etc. Planning, coordinating and scheduling of meetings, appointments, calendars, events, activities, etc. Manage travel activi Executive Assistant, Executiv ...

  • Indianapolis Symphony Orchestra

    Director of Event Operations

    1 week ago

    Indianapolis Symphony Orchestra Indianapolis, United States

    JOB TITLE: Director of Event Operations · DEPARTMENT: Venue Operations · REPORTS TO: Vice President of Operations · POSITION SUMMARY: · The Director of Event Operations oversees, plans, and provides event services to meet patron needs and expectations at all ISO events. This posi ...

  • Knight Commercial

    Regional Account Executive

    2 weeks ago

    Knight Commercial Indianapolis, United States

    About the job · Knight Commercial is a commercial restoration, construction and roofing company that provides comprehensive services to restore facilities to their pre-loss condition in the event of an emergency or catastrophic situation caused by water or flood damage, fire, bio ...

  • Echopath LLC

    Marketing Manager

    3 weeks ago

    Echopath LLC Indianapolis, United States

    We are seeking an experienced and dynamic Marketing Manager to join our team. The ideal candidate will be a strategic and creative thinker with a proven track record in developing and executing comprehensive marketing strategies. The Marketing Manager will be key in maintaining o ...