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Patient Access Representative
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Patient Access Representative
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Patient Access Representative
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patient access representative
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RWJ Barnabas Jersey City, NJ , USA, United StatesJob Overview: · The Patient Access Representative position plays a key role in the health system in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patient ...
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Patient Access Representative
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patient access representative
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Access Service Representative
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Northwell Health New York, United StatesNorthwell Health - 100 East 77th Street [Medical Records Clerk] As an Access Service Representative at Northwell Health, you'll: Admit patients to facility and provide information regarding hospital regulations and policies; Conduct interviews to obtain demographics, insurance in ...
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representative patient access
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patient access representative
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patient access representative
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RWJBarnabas Health , NJ, United StatesPatient Access RepresentativeReq #: · Category:Billing/Collections/Registration · Status:Full-Time · Shift:Day · Facility:RWJ Somerset · Department:Radiology Support Services · Location: · RWJUH Somerset, 110 Rehill Ave, Somerville, NJ 08876 · Job Overview: · The Patient Access ...
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patient access representative
1 week ago
RWJ Barnabas , NJ, United StatesJob Overview: · The Patient Access Representatives is responsible for coordinating and facilitating registrations and admissions by obtaining pertinent demographic, financial and insurance information on all patients. The Patient Access Representatives ensures timely registration ...
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patient access representative
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Schuyler Hospital , NY, United StatesSchuyler Hospital is hiring for a Part Time Patient Access Representative. This candidate will be responsible for greeting and registering patients. Responsible for efficient processing of patients during the check-in and check-out process. Performing clerical duties such as: ans ...
Patient Access Representative - Jersey City, United States - RWJBarnabas Health
Description
Patient Access RepresentativeReq #:
Category:
Clerical / Administrative Support
Status:
Full-Time
Shift:
Day
Facility:
Jersey City Medical Center
Department:
Patient Access Services
Location:
Jersey City Medical Center, 355 Grand Street, Jersey CIty, NJ 07302
Job Overview:
The Patient Access Representative position plays a key role in the health system in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely.
A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect.
The Patient Access Representative is to provide a safe and secure environment for the patient during the registration process. Clearly review and communicate all forms and obtain required signatures for services provided.The Patient Access Representative ensures accuracy and thoroughness in collecting and documentation of the patient s demographic and insurance information, and utilizes the technology available to complete the registration.
Participates in creating a positive environment for patient and colleague satisfaction.Qualifications:
Required:
High School Diploma required
Customer service experience
Minimum of 3 years Patient Access experience
Preferred:
Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care
Medical terminology and computer skills
Scheduling Requirements:
Shift- 6:00am- 2:00pm
Monday- Friday
Full Time
Essential Functions:
Provides excellent customer service to all patients, colleagues and other external and internal customers
Interviews patients, family members and other responsible parties to gather pertinent demographic and financial information, for scheduling, pre-registration and/or registration based on assigned work
Obtains and accurately documents all demographic information
Obtains insurance information and initiates the verification process via third party clearinghouse
Completes verification of coverage of all insurances and financial clearance activity has been completed. Meets and exceeds department goals including accuracy, point of service collections and productivity. Ensures all required forms are provided, reviewed, properly explained and signed by the patient or an approved person on behalf of the patient
Informs patient of financial responsibility and collects appropriate dollar amount for services to be rendered; issue receipt and completes daily reconciliation of all cash collections
Provide back-up support to hospital cashier and complete cashier functions, as assigned
Completes Medicare Questionnaire on all patients that are eligible.
Responsible to review all work queues daily and take the required actions to update the information, correct errors and ensure that the account is accurate for billing
Responsible to place patients in the appropriate bed and maintain the accuracy of the bed board system by tracking bed assignments through bed tracking system and to ensure timely and appropriate movement of patients within the hospital; as assigned
Demonstrates proficiency in the entire pre-admission, registration, and financial clearance processes.
Demonstrates a high level of efficiency, accuracy and productivity
Verifies accuracy of patient demographic information to avoid duplicating a medical record
Follows department procedures when a duplicate medical record assignment is made
Complies with organizational policies on Advance Directives and Patient Rights
Provides patients with all regulatory documents, obtain required signatures, and witnesses all patients signatures
Maintains department productivity by asking for additional duties when patient flow permits
Makes customer needs a priority. Provides direct observation of the customer service being performed by other organizational members and reports issues to the supervisor/director
Demonstrates initiative and motivation in role; proactively identifies and resolves problems in an appropriate manner and escalates issues to leadership when necessary
Reflects commitment to building a supportive work environment and maintains a positive attitude
Works closely and professionally with nursing and ancillary departments to foster a team environment
Participate in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside of the patient access department
Accurately Communicates Communicates in a clear and timely
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more
Pay Range:
$ per hour
Let us shape the future of healthcare, together. Our competitive base rates offered will be dependent upon your relevant experience, education, and skills.
In addition to base salary, we offer excellent benefits creating a competitive total rewards package to include health and welfare benefits, tuition reimbursement, retirement benefits, employee assistance programs and many opportunities for professional and personal growth.
Join our team to embark on shaping the future of healthcareChoosing RWJBarnabas Health
RWJBarnabas Health is the premier health care destination providing patient-centered,
high-quality academic medicine in a compassionate and equitable manner, while delivering
a best-in-class work experience to every member of the team.
We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time.
As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health is an Equal Opportunity Employer